Kitchener Waterloo On Logistics Jobs – 95 Openings This Week

Customer Service Representative
Altis Recruitment —Cambridge, ON
- $21.50 an hour
- Full-time
- Hospitality
- Customer service
- English
Quick apply
4d
Project Management Specialist – Supply Chain
Honeywell Aerospace —Cambridge, ON
- Full-time
- In-person
Material Handler / Operator
Nu Build Contracting Inc. —Cambridge, ON
- $21–$25 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
4d
Freight Broker (Operating) Agent - Challenger (All Locations)
Challenger Motor Freight Inc —Canada
- Full-time
- Remote
- Sales
Quick apply

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Customer Service Representative

Altis Recruitment -
Cambridge, ON

Quick apply

Job details

Full-time
$21.50 an hour
4 days ago

Qualifications

Hospitality
Customer retention
Customer service
Call center experience
English
Microsoft Office
HVAC
Communication skills

Full job description

Location: Cambridge, ON

Schedule: Full-time On-site - Monday - Friday 8:45am - 5:15pm. Note there will be 1 rotational Saturday once/month. Saturday shift would be 9am - 5pm)

Language: Excellent written and spoken English communication skills are required.

Duration: 11 week contract to start, with high possibility of extension or permanent (based on performance)

About the Opportunity
Are you passionate about helping customers find the right solutions while building lasting relationships? We are partnering with a well-established organization in the home services industry to hire a Customer Solutions Specialist who thrives in a fast-paced, customer-focused environment. In this role, you'll have the opportunity to make a meaningful impact by helping customers navigate important decisions and delivering solutions that create positive outcomes for everyone involved.

Working alongside a collaborative and supportive team, you'll engage directly with residential customers, understand their unique needs, and provide thoughtful guidance on products, services, and rental agreements. This is an excellent opportunity for someone who enjoys problem-solving, values continuous learning, and is motivated by delivering an outstanding customer experience.

What's In It for You

Opportunity to transition into a permanent position
Join a collaborative team that values learning, coaching, and professional development
Build expertise across multiple home comfort product lines
Gain experience with a recognized organization that values customer relationships and service excellence
Work in an environment that encourages innovation, continuous improvement, and career growth

Your Responsibilities

You'll connect with customers who are considering ending their rental agreements, listening carefully to understand their concerns and identify the best path forward.
You'll educate customers on available programs, products, rental options, and agreement terms, ensuring they can make informed decisions.
You'll develop creative and compliant retention solutions that balance customer needs with company policies and contractual obligations.
You'll support customers with equipment replacements or product conversions, ensuring a seamless experience and accurate documentation.
You'll manage customer interactions with professionalism, empathy, and attention to detail while maintaining accurate records across multiple systems.
You'll continuously build your knowledge of water heaters, HVAC, water purification, and smart home solutions to provide confident, informed support.

Skills and Qualifications

1+ years of customer service, customer retention, call centre, or related experience (hospitality, retail, call centre industries preferred)
Strong written and verbal English communication skills with the ability to explain complex information clearly
Demonstrated critical thinking and problem-solving skills in a customer-focused environment
Excellent attention to detail with a commitment to accuracy and compliance
Proven ability to manage multiple systems simultaneously, including Microsoft Office Suite, Adobe PDF, and multiple software applications across dual screens
Customer-first mindset with strong interpersonal skills and a professional, empathetic approach
Adaptable, coachable, and committed to continuous learning and personal growth

Why Partner with Altis
If you've never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you're a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

#AltCore

Pay: $21.50 per hour

Ability to commute/relocate:

Cambridge, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)

Work Location: In person

Quick apply

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logistics jobs in kitchener waterloo on

Customer Service Representative

Project Management Specialist – Supply Chain

Material Handler / Operator

Freight Broker (Operating) Agent - Challenger (All Locations)

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