Halifax, Ns Clinical program manager Jobs – 107 Openings This Week

Clinical Service Desk
NTT DATA —Halifax, NS
- $25–$31 an hour
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Typing
Quick apply
1d
Licensed Practical Nurse (Part-Time) - Transitional Health
Shannex —Bedford, NS
- $22.68–$34.74 an hour
- Part-time
- Bilingual
- CPR Certification
- Nursing
- Dental care
- Employee assistance program
Quick apply
2d
Clinical Nurse Educator
Nova Scotia Health Authority (NSHA) —Halifax, NS
- $50.80–$60.63 an hour
- Full-time
- Nursing
- BLS Certification
- Microsoft Office
- Disability insurance
- Dental care
1d
Sales Manager
Shannex —Halifax, NS
- Full-time
- Bilingual
- CRM software
- Sales
- Dental care
- Employee assistance program
Quick apply
7h
Senior Engineer, Software (App) Engineering
ResMed —Halifax, NS
- Full-time
- Computer Science
- Engineering
- Java
- Employee stock purchase plan
- Designated paid holidays
5h

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Clinical Service Desk

NTT DATA -
Halifax, NS

Quick apply

Job details

$25–$31 an hour
1 day ago

Qualifications

Authentication
Call center experience
English
High school diploma or GED
Cerner
Typing
Epic
Communication skills
Help desk

Full job description

Clinical Services Desk

Job Description:

This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365
All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Have a working cell phone for manager communication and Two-Factor Authentication

Basic Qualifications:

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent required

Preferred Skills:

Experience in a call center environment
Demonstrate a service philosophy in all interactions with clinicians and colleagues
Effective communication and interpersonal skills
Proficient typing and English language skills (both verbally and in writing)
Strong listening capabilities to fully understand caller’s needs / requests
Exceptional ability to work optimally in a fast-paced environment

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

NTT DATA provides a reasonable range of compensation for Canada-based positions. The starting pay range for this remote role is [annual salary range OR hourly range $25.00 to $31.00. This range reflects the minimum and maximum target compensation for the position across all Canada locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for NTT DATA’s Employee Assistance Program (EAP) and Discount Perks.

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clinical program manager jobs in halifax, ns

Clinical Service Desk

Licensed Practical Nurse (Part-Time) - Transitional Health

Clinical Nurse Educator

Sales Manager

Senior Engineer, Software (App) Engineering

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