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Night Auditor

The Hollis a DoubleTree Suites by Hilton
Halifax, NS

Quick apply

Job details

Permanent | Part-time | Full-time
$18.67–$18.87 an hour

Qualifications

Microsoft Word
Hospitality
Computer operation
Micros POS
Microsoft Excel
Customer service
Post-secondary education
Windows
Driving
REST
Front desk
Computer skills
Guest services
Communication skills
Hotel experience
Driving Licence

Full job description

As a Night Auditor at The Hollis a DoubleTree Suites by Hilton you will be integral to our guest experience. Achieving memorable and positive interactions on a daily basis.

Register arriving guests / process guest departures
Provide information on points of interest in the area
Handle cash and credit card transactions
Answering guest inquiries in a timely and accurate manner
Creating accurate reservations
Ensure the smooth and efficient operation of the Front Desk
Clear and concise pass-on communication with colleagues and leaders in the department
Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service
Balancing front office and food & beverage daily postings and preparing necessary audit paperwork.
Close and run relevant Micros reports for Food & Beverage transactions.
Preparing and distributing daily reports for various departments and organizing the front desk for each new day.
Ensuring guest safety and security by conducting walk-through of the hotel.
Valet guests vehicles
Perform other duties and special projects as assigned.

Job Requirements:

Valid Work Permit
Valid Canadian driver license
Outstanding guest service skills
Excellent written and verbal communication skills
Strong team player
Multi-tasking proficiency
Ability to work independently with limited supervision
Positive and professional demeanor
Must have basic computer experience [including but not limited to: Microsoft Windows, Excel, Word and property management systems.
Previous Guest Service/Front Desk experience a definite asset
Post secondary education in Tourism and Hospitality or equivalent hotel experience an asset.
Must be able to work a variety of shifts inclusive of overnight, weekends and holidays.

Company Benefits:

Excellent travel benefits with over 3000 hotels worldwide
Paid group insurance plan

What will it be like to work for this Hilton Worldwide Brand?

DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet, the experience is far from cookie-cutter. The hotels are interesting, unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay with us because they know they’ll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton, we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travel’s challenges and the beginning of a restful stay.

DoubleTree by Hilton is one of Hilton Worldwide’s ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you appreciate the little things and enjoy creating exceptional experiences, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability

Management Position? No

Entry- Level Position? Yes

Job Available: Immediately

Employer: The Hollis a DoubleTree Suites by Hilton

Benefits:

Extended health care
Vision care
Disability insurance
Dental care
Life insurance

Work Remotely

Job Types: Permanent, Part-time, Full-time

Pay: $18.67-$18.87 per hour

Benefits:

Dental care
Extended health care
Vision care

Experience:

customer service: 1 year (required)

Licence/Certification:

Over 1 year Canadian Driving License. (required)

Quick apply

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