Calgary, Ab Technical sales representative Jobs – 89 Openings This Week

Customer Service Representative (Part-time)
Berlitz Canada —Calgary, AB
- From $19 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick apply
1d
Sales Manager - Canada
Xylem —Calgary, AB
- $90,000–$120,000 a year
- Full-time
- Bilingual
- Sales
- Marketing
19h

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Customer Service Representative (Part-time)

Berlitz Canada
Calgary, AB

Quick apply

Job details

Part-time
From $19 an hour
1 day ago

Qualifications

Bilingual
CRM software
French
Customer service
English
Microsoft Office
High school diploma or GED
Bachelor's
Communication skills

Full job description

Our History

For over 40 years, Berlitz Canada has been providing the highest quality language training to the Canadian market. At Berlitz, we are committed to fully understanding the language goals our learners wish to achieve and strive to cultivate long-term relationships with each of them.

Berlitz is hiring. Take a chance!

Thank you for your interest in Berlitz. Our success depends on our qualified, motivated and inspiring employees who are interested in national and international career opportunities.

Currently, we are recruiting a Part-Time Customer Service Representative for our Calgary Learning Centre.

RESPONSIBILITIES:

As our CSR, your main goal will be to assure maximum satisfaction of our internal and external customers by managing their expectations to achieve the objective of creating long-staying, loyal customers.

Customer Support: Respond promptly to customer inquiries via phone, email
Issue Resolution: Handle and resolve customer complaints, escalating complex issues to the appropriate team as necessary.
Product Knowledge: Maintain an in-depth understanding of the company's products and services to assist customers effectively.
Order Management: Process orders, forms, applications, and requests efficiently and accurately.
Documentation: Record customer interactions, transactions, comments, and complaints in the CRM system.
Feedback Handling: Collect and analyze customer feedback to identify areas for improvement in processes and services.
Policy Adherence: Follow company policies and guidelines to ensure consistent customer service practices.
Upselling & Cross-Selling: Identify opportunities to recommend additional products or services based on customer needs.

REQUIREMENTS:

Qualifications and Skills

Education: High school diploma or equivalent (Bachelor's degree is an asset).
Availability: Available to work from 3:00 pm to 7:00 pm MT.
Experience: Previous experience in customer service, call centers, sales, or related roles.
Communication: Excellent verbal and written communication skills in English (French is an asset)
Technical Skills: Proficiency in using CRM software, Microsoft Office Suite, and other customer service tools.
Multitasking: Ability to manage multiple tasks while maintaining a high level of accuracy.
Must have a valid Canadian Work Permit

Key Competencies

Customer-oriented mindset
Patience and adaptability
Attention to detail
Ability to handle pressure
Positive attitude

Job Type: Part-time

Pay: From $19.00 per hour

Application question(s):

Are you available to work in-person at our Calgary Learning Centre, from 3:00 pm to 7:00 pm MT?

Work Location: In person

Quick apply

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technical sales representative jobs in calgary, ab

Customer Service Representative (Part-time)

Sales Manager - Canada

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