Markham, On Developers & administrators Jobs – 93 Openings This Week

Technical Support Software Application Specialist
Optimum Info —Toronto, ON
- $43,000–$75,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Java
Quick apply
20h
Senior Salesforce Administrator (12 Month Contract)
Solink —Toronto, ON
- $89,524–$120,000 a year
- Contract
- Hybrid work
- Sales
- Salesforce
- No university degree
7h
Senior Salesforce DevOps Engineer
Recutify Inc. —Toronto, ON
- Full-time
- Hybrid work
- Azure
- Sales
- Salesforce
Quick apply
RQ11061 - Sr. Solutions Designer - CRM
Source Code —Toronto, ON
- $116.00–$139.14 an hour
- Full-time
- Azure
- Salesforce
- DevOps
Quick apply
Senior Quality Engineer
Scotiabank —Toronto, ON
- Computer Science
- DevOps
- Engineering
- Tuition reimbursement
Nutanix - Onshore SFDC Developer
Jade Global —Toronto, ON
- Full-time
- Computer Science
- Salesforce
- DevOps
Senior Manager, Engineering
Scotiabank —Toronto, ON
- Full-time
- Sales
- Salesforce
- DevOps
- Tuition reimbursement
Debt Originator – Commercial Real Estate
Largo Capital —Toronto, ON
- Customer service
- Finance
- Bachelor's
14d

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Technical Support Software Application Specialist
Optimum Info —Toronto, ON
The ideal candidate will troubleshoot software applications, and application issues while working closely with IT, software development, and database teams in…
$43,000–$75,000 a year
Quick apply
20h
Senior Quality Engineer
Scotiabank —Toronto, ON
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as…

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Technical Support Software Application Specialist

Optimum Info
Toronto, ON

Quick apply

Job details

Full-time
$43,000–$75,000 a year
20 hours ago

Qualifications

Oracle
Computer Science
Incident management
Relational databases
C#
Microsoft SQL Server
Technical support
Java
Databases
SQL
Analysis skills
Bachelor's
JavaScript
Scripting
Associate's degree
Automotive diagnostics
Communication skills
Python
MySQL
Information Technology

Full job description

Technical Support Specialist -Software Applications

Job Summary

The Technical Support Specialist will provide exceptional support for external customers and internal Optimum Info Account management teams in helping use our Solutions. The ideal candidate will troubleshoot software applications, and application issues while working closely with IT, software development, and database teams in our India software development and product support centers.

Preference will be given to candidates with database experience and foundational programming skills, enabling them to diagnose application-related issues, analyze data, and communicate effectively with clients and technical teams.

Job Duties:

Provide first- and second-level technical support for software applications, systems, and end users.
Diagnose and resolve technical issues related to Optimum’s business applications.
Manage support tickets and ensure timely resolution in accordance with service level agreements (SLAs).
Troubleshoot application errors using logs, queries, and diagnostic tools.
Assist users with system configuration, software updates, and access management.
Document troubleshooting procedures and resolutions.
Collaborate with software developers, database administrators, and business stakeholders to identify and resolve issues.
Monitor system performance and identify opportunities for process improvement.
Participate in testing, deployment, and support of new software releases and system enhancements.

· Job location will be Toronto, Canada

Other Functions:

· Serve as a liaison between client technical teams and Optimum Info's account management team, ensuring clear communication and timely resolution of technical and business issues.

Requirements:

Associate's or bachelor’s degree in information technology, Computer Science, Management Information Systems, or equivalent experience in STEM disciplines.
2+ years of technical support, application support, or related experience.
Strong troubleshooting and problem-solving skills.
Experience using ticketing and incident management systems.
Strong verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong analytical and critical-thinking abilities.
Customer-service mindset with a focus on user satisfaction.
Experience working with relational databases such as Microsoft SQL Server, MySQL, or Oracle
Ability to write and troubleshoot SQL queries for data validation, reporting, and issue resolution is preferred.
Basic programming or scripting experience in languages such as Python, C#, Java, JavaScript is preferred.

About Optimum Info

Optimum Info is a growing business solutions company specializing in franchise network development solutions for the Automotive, Power Sports and Equipment industries. We provide a fast-paced growth environment with a start-up like culture

We are headquartered in Irvine, CA, and have a presence in multiple US cities, Canada, and Europe and have a software development center and technical support center in India. We support customers in North America, Europe, and APAC regions.

Our sharp focus on outstanding customer service and innovative business solutions system functionality is core to our success. We work closely with our customers to ensure high levels of system adoption. Our goal is to consistently exceed customer expectations and achieve high levels of customer satisfaction through innovative solutions and exceptional customer service.

As a growing company, we offer strong learning and growth opportunities that help develop careers. We provide a friendly and professional work culture that provides challenges and opportunities for talented individuals to grow professionally.

Pay: $43,000.00-$75,000.00 per year

Work Location: Hybrid remote in Toronto, ON (Toronto District)

Quick apply

Refine Your Search

developers & administrators jobs in markham, on

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