Description:
Who We Are
GC America is a global leader in dental care and oral health. With more than 100 years of history, presence in over 100 countries, and a team of over 3,500 people worldwide, we are proud to support dental professionals with innovative, high-quality products that truly make a difference for patients. Our teams across Europe, North America, and Asia work together to develop and manufacture precision components for the dental industry, always focused on quality, innovation, and improving lives. At GC, we believe in working with care and purpose. Our company philosophy, SEMUI, is all about thinking from the standpoint of others, whether that’s our customers, our teams, or the people who use our products every day. It’s this mindset that helps us drive innovation, respect each other, and create real value for the future of oral health. If you’re looking to join a successful, global company with real career opportunities, we’d love to meet you.
About the Role
The Field Sales Representative (FSR) is expected to execute approved sales programs to achieve or exceed budget of GC products. Maintain current customers and develop new customers while increasing sales in assigned postal code territory; Maintains frequent contact with assigned dealer partners to secure merchandising and promotional support to achieve optimum profits. Under the guidance of the Regional Sales Manager (RM), the FSR must aggressively execute sales programs to achieve product sales objectives.
Requirements:
Planning: Develop district quarterly activity plans encompassing weekly activities that align with corporate expectations. Modify as needed based on business changes.
Sales Process: Sell GC products to major accounts - maintaining existing accounts and developing new business. Ensure knowledge of customer’s policies and practices relative to the purchase and promotion of dental products, i.e. inventory control, merchandising concepts, warehousing, distribution, advertising, etc. Keep up to date on the competitor products and activities, regionally and nationally, in order to protect, maintain, and advance GC’s market position. Travel is required.
Performance Management: Maintain and update CRM, Group Practice, School, Government and KOL data bases and/or schedules. Analyze sales by zip/postal code using monthly sales reports in Business Objects (BOBJ) to assess areas of opportunity and improvement. Ensure company defined sales objectives and expectations are achieved.
Dealer Management: Assist dealers with planning, scheduling, and implementing advertising and merchandising programs, and follow-up to ensure success for GC products. Ensure that dealers are fully aware of programs and/or promotional agreements, and the use of advertising and other merchandising programs that may be offered by GC. Train, where necessary, dealer partner sales personnel in the technical and commercial aspects of GC products.
Administrative: Maintain and update all customer related databases (CRM, etc.) Complete all administrative reports, programs, and requests in a timely manner.
REQUIREMENTS:
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Bachelor's degree required
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1-3 years sales experience
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Large geographical sales territories may require overnight stays. Will spend time inside dental office/dental laboratory locations as well as dealer partner offices.
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Driver’s license required
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Customer service skills to listen to the concerns of a customer and be able to address their needs
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Interpersonal skills to work with a wide variety of people each day, build relationships and network
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Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale
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Excellent communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
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Strong organizational skills and detail oriented
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Basic computer skills required
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Working knowledge of Microsoft Office products (Word, Excel, PowerPoint) and Outlook email required
TRAVEL:
- Overnight Travel: Approximately 30%
- Geographic Territory: British Columbia and Manitoba
- Sales Representative must reside in the territory
Why Join GC America
At GC, you will be part of a growing, innovative company with a global footprint. We offer a collaborative, international work environment where your expertise has a direct impact.
Ready to Apply?
We look forward to receiving your application. Please note that due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for considering GC America as your next career step.
