Outbound customer service representative Jobs

Customer Care/BDC Representative
Selkirk GM —Selkirk, MB
- Full-time
- Customer service
- Computer skills
- Communication skills
Quick apply
2d
Bilingual Inside Sales/Customer Service Representative
Godspeed Group —Guelph, ON
- $22.60–$24.04 an hour
- 8 hour shift
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
5d
Hybrid Bilingual Call Center Agent (French/English Required)
Bill Gosling Outsourcing (Main) —London, ON
- $21 an hour
- Full-time
- Bilingual
- English
Quick apply
Bilingual French/English Customer Service Agent REMOTE- Quebec area
AnswerNet —Canada
- $19 an hour
- Remote
- Bilingual
- Customer service
- English
Quick apply
Senior Customer Engagement Representative (Senior Business Development Representative)
Forward Financing —Canada
- $50,000–$60,000 a year
- Full-time
- Remote
- Salesforce
- AI
- Time management
- Dental care
- Vision care

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Customer Care/BDC Representative

Selkirk GM
Selkirk, MB

Quick apply

Job details

Full-time
2 days ago

Qualifications

Computer operation
Customer service
Call center experience
Computer skills
Communication skills
Dealership experience
Time management

Full job description

Selkirk GM is looking for a motivated and customer-focused Customer Care/BDC Representative to join our dealership team. This role is responsible for contacting customers, generating service appointments, and supporting customer retention initiatives through outbound phone calls and follow-up activities.

The ideal candidate is comfortable making a high volume of calls, enjoys building relationships with customers, and is motivated by achieving customer engagement goals.

Key Responsibilities

Conduct outbound follow-up calls to customers regarding recent service appointments, maintenance reminders, and customer retention initiatives.

Contact customers as part of manufacturer and dealership direct marketing campaigns.

Schedule and confirm service appointments while ensuring a positive customer experience.

Follow established call processes and scripts while maintaining a professional and friendly approach.

Update and maintain customer records within dealership systems.

Work closely with Service Advisors and Service Management to support service department objectives.

Identify opportunities to re-engage inactive customers and encourage their return to the dealership.

Assist with customer satisfaction and retention initiatives as required.

Qualifications

Previous customer service, call centre, appointment setting, or dealership experience is considered an asset.

Strong verbal communication and interpersonal skills.

Comfortable making outbound calls and speaking with customers throughout the day.

Professional, positive, and customer-focused attitude.

Strong organizational and time management skills.

Ability to multitask in a fast-paced environment.

Basic computer skills and experience using CRM or dealership management systems is an asset.

Ability to work independently while contributing to a team environment.

We thank all who apply. However, only those selected for an interview will be contacted.

Request for reasonable accommodation will be accepted during the hiring process.

Quick apply

Refine Your Search

Customer Care/BDC Representative

Bilingual Inside Sales/Customer Service Representative

Hybrid Bilingual Call Center Agent (French/English Required)

Bilingual French/English Customer Service Agent REMOTE- Quebec area

Senior Customer Engagement Representative (Senior Business Development Representative)

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