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Staff Product Manager, Firm Intelligence

Harvey -
Toronto, ON

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Job details

Full-time

Qualifications

System design
Distributed systems
Product management
APIs
SaaS
Document management
Communication skills

Full job description

Location

Toronto

Employment Type

Full time

Location Type

Hybrid

Department

Product

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 2400+ customers in 70+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

Harvey is building the platform that defines how legal and professional services teams work with AI. As our product matures and adoption scales, our ecosystem — integrations, APIs, data partnerships, and third-party extensibility — is becoming a core growth lever and strategic differentiator.

We’re looking for a senior product leader who will own and drive the 0 to 1 strategy for Harvey’s legal operations platform – the feature set that is quickly becoming the premier admin experience for in-house legal teams, giving General Counsel and legal operations leaders visibility and control over how their department engages, governs, and evaluates the outside firms and vendors it relies on. This person joins the Product team, whose mission is to transform how legal professionals interact with AI to deliver faster, higher-quality outcomes at scale. The role directly enables Harvey’s enterprise expansion by giving large legal departments the operational tooling they need to adopt Harvey with confidence – a critical unlock for procurement-led and compliance-driven buyers. It sits on one of Harvey’s highest-impact roadmaps, with a level of ambition that has generated real excitement across the legal industry, from in-house teams to the outside firms they work with. They will partner with engineering, design, go-to-market, and customer success to define the roadmap and shipping cadence for one of Harvey’s fastest-growing product surfaces. It is a rare opportunity to define from first principles how AI-native software reshapes a decades-old legal operations workflow.

This is a highly strategic role at the intersection of platform, product, and partnerships. You’ll work closely with engineering, design, partnerships, and GTM teams to build capabilities that are not just functional, but transformative – making Harvey the system of intelligence for professional work.

What You'll Do

Define and own the product roadmap for Harvey’s legal operations platform – from how legal departments configure and govern their relationships with outside firms and vendors to performance visibility and compliance – ensuring it aligns with Harvey’s enterprise strategy.
Drive end-to-end execution of features from discovery through launch, working closely with engineering to ship on a fast cadence while maintaining a high quality bar.
Partner with enterprise customers and customer success to deeply understand how legal departments manage their relationships with outside firms and vendors today, translating those insights into product requirements that unlock adoption at scale.
Collaborate cross-functionally with go-to-market, partnerships, and legal engineering to ensure these features are positioned and enabled effectively for sales and deployment.
Establish success metrics and feedback loops that quantify the value the platform delivers to customers, using data to continuously prioritize and iterate.

What You Have

7+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.
Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.
Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.
Experience building products that handle sensitive data with robust security, compliance, and access control requirements.
Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.
Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.
Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].

#LI-ML1

The annualized base salary ranges for the role are listed below. Harvey pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Harvey Bonus Plan or a role-specific commission/bonus, as well as annual refresh equity grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things.

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Apply Now

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