Come Build Hope and Homes with Us!
Overnight Program Support - Full Time- 32 hours/week
Hamilton, ON- Wentworth Program
Compensation: $35,360 - $42,515
Closing date for application August 12, 2026
Position Description: Reporting to the Program Manager, this Overnight Program Support role is primarily focused on maintaining a clean, safe, and secure environment. The successful candidate will complete scheduled cleaning tasks, monitor the building overnight, and respond to resident needs or concerns as they arise. While this role involves interaction with residents, it is not a case management position. As a member of Indwell’s Wentworth Program Team, you will promote housing stability and care for our residents. This is a Residential Care Facility (RCF) that is staffed 24/7 and regulated by the City of Hamilton.
What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.
About Indwell: For over 50 years, founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1,250 residents to meet their needs of health, wellness, and belonging. To learn more, go to: indwell.ca/our-model
Hours of Work: 24 to 32 hours per week, overnight hours from 11pm-7am, including some public holidays. Working rotating shifts: 4 shifts on and 4 shifts off.
WHAT YOU WILL BE DOING:
- Working as part of a team supporting individuals living at the Wentworth Program. These supports may include: medication administration, pest management, and other supports as necessary
- Thorough cleaning of shared spaces, offices, bathrooms, kitchens, hallways, and other program areas according to daily, weekly, and monthly cleaning schedules
- Maintain a clean, safe, and welcoming environment for residents, staff, and visitors
- Work independently overnight, using good judgment and following established procedures
- Respond to resident complaints/concerns with care, compassion and efficiency.
- Maintaining security in the building
- Keeping a healthy and safe environment
- Complete required documentation in a thorough and timely manner with a focus on maintaining and protecting resident health records
- Ensuring compliance with applicable regulations
- Other duties as assigned
Health, Welfare and Safety Practices
- Maintaining a safe and healthy working environment
- Upholding organizational policy and procedures
- Using appropriate procedures when responding to emergency situations
- Complete required safety checks and inspections as assigned.
- Attending and participating in all required training to maintain and develop new skills
- Other duties as required
WHAT YOU WILL BRING:
- Minimum high school diploma is required
- TB test as a requirement for a Residential Care Facility
- Recent Police Vulnerable Sector Check (PVSC) with the information therein acceptable by Indwell to meet the operational requirements of the program- at one’s own cost
- Current Standard First Aid & CPR Certification from an approved provider that meets Ontario provincial standards or willingness to register for the training within 30 days of employment-reimbursement by Indwell
- Some experience working in a tenant building is an asset
- Ability to lift, bend, and complete physical tasks
- A warm, sensitive, and caring approach
- Ability to maintain good interpersonal relationships and have a genuine interest in supporting people living with mental illness
- Ability to work independently, have flexibility, be organized, and take initiative
We want you to thrive:
- Vacation: 10 days paid with 5 HEAL days (sick and personal appointments)
- Employee Assistance Program (EAP)- primary care and professional consulting services
- New Staff Orientation Days
- Professional and Personal Development- annual Leadership Conference (themed with speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness. Non-Violent Crisis Intervention (NVCI), Applied Suicide Intervention (ASIST), First Aid & CPR, Medication Administration, Naloxone, Therapeutic Relationships and Trauma Informed Care.
- Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings
As Indwell works to support diverse tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.
Inspired to JOIN OUR TEAM? We invite you…
To APPLY: Please forward your cover letter and resume to our website: www.indwell.ca/careers. We thank all for your interest; however, only those applicants that are being considered will be notified.
Indwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent.
Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.
Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.
