Kelowna Bc Customer experience manager Jobs – 130 Openings This Week

Location Manager
Confidential —Kelowna, BC
- $90,000–$120,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Division Manager
Centrix Control Solutions —Kelowna, BC
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
General Manager - Kelowna Branch
COLONIAL COUNTERTOPS LTD. —Kelowna, BC
- $85,000–$100,000 a year
- Full-time
- Management
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
11h
Strategic Partnership Specialist (Customer Care)
Recycle Track Systems —British Columbia
- $55,000–$60,000 a year
- Full-time
- Hybrid work
- Oracle
- Bachelor's
- Restaurant experience
- Dental care
- Paid time off
Quick apply
4d
Insurance Office Manager
Johnston Meier Insurance Agencies Group —Kelowna, BC
- $65,000–$75,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Account Manager (Field - Based Sales - Kelowna BC)
The Fastener Group —Kelowna, BC
- $60,000–$100,000 a year
- Full-time
- Sales
- No experience needed
- English
- Disability insurance
- Dental care
Quick apply
5d
Outside Sales Associate
Ecco Supply —Kelowna, BC
- $65,000–$80,000 a year
- Full-time
- Sales
- High school diploma or GED
- HVAC
- Dental care
Quick apply
Human Resources Business Partner
KF Aerospace —Kelowna, BC
- $67,000–$84,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Fresh Food Department Manager - In Training
Real Canadian Superstore —Westbank, BC
- $48,000–$58,000 a year
- Weekends as needed
- Heavy lifting
- Customer service
- Merchandising
Operations Assistant
Cobra Electric Interior Services LP —Kelowna, BC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
Quick apply
Payroll & Benefits Administrator
KF Aerospace —Kelowna, BC
- $57,800–$79,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Dental care
Quick apply
14d
Department Sales Manager Footwear & Consumables
Golf Town —Kelowna, BC
- $45,000–$55,000 a year
- Weekends as needed
- Merchandising
- No university degree
- Communication skills
- Dental care
- Vision care
Retail Store Supervisor
Big Box Outlet Store —West Kelowna, BC
- $19.50–$20.50 an hour
- Full-time
- Customer service
- High school diploma or GED
- Supervising experience
- Store discount
- Dental care
Quick apply
Produce Department Manager
Real Canadian Superstore —Kelowna, BC
- $50,000–$69,000 a year
- Weekends as needed
- Heavy lifting
- Customer service
- Merchandising
Retail Store Manager
Big Box Outlet Store —Kelowna, BC
- $65,000–$70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Store discount
- Dental care
Quick apply
12d
Royal Canin Pet Ambassador
Premium Retail Services —Kelowna, BC
- $22 an hour
- Part-time
- Master's degree
- Bachelor's
- Flexible schedule
Quick apply
Territory Manager
Premium Retail Services —British Columbia
- $55,000–$62,000 a year
- Weekends as needed
- Sales
- Marketing
- Customer service
Quick apply
Territory Manager
Premium Retail Services —British Columbia
- $55,000–$62,000 a year
- Weekends as needed
- Sales
- Marketing
- Customer service
Quick apply
7779 - Store Manager
Lids Canada Inc. —Kelowna, BC
- $22–$23 an hour
- Full-time
- Sales
- Travel
- Communication skills
- Disability insurance
- Dental care
Quick apply
Part-Time Marketing & Social Media Content Creator (AI + Digital Advertising)
TJB holdings —Central Okanagan J, BC
- $20–$25 an hour
- Part-time
- Hybrid work
- Social media management
- In-person
- AI
- Work from home
- Flexible schedule
Quick apply
10d

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customer experience manager jobs near kelowna bc

Location Manager

Confidential
Kelowna, BC

Quick apply

Job details

Permanent | Full-time
$90,000–$120,000 a year

Qualifications

Management
Sales
Customer service
ERP systems
Microsoft Office
Project management
Bachelor's
Team management
Construction experience

Full job description

Job description

We are looking to hire for a full-time and in-office Location Manager position. The candidate should ideally be based in Vancouver or Kelowna region. The person would be responsible for directing and leading a business unit, including full profit and loss responsibility for all facets of the branch. This role requires an individual who is a strong people's manager, collaborative, results oriented problem solver, with an entrepreneurial spirit. It is critical that this leadership role oversees all aspects of the location, including but not limited to operations, strong project management and culture morale, customer excellence, excellent skills in sales, production administration and employee culture.

Essential Duties and Responsibilities

Responsible for profit and loss statement, must have a strong command of all line items, required to manage any profits or losses that directly affect company's financial success.
Responsible for communicating the actualities of a profit and loss statement to the executive team. Must be able to suggest next steps or potential solutions to any loss experience in designated location(s).
Develop and maintain selling relationships with key builders, architects and other construction industry influencers
Plan and prioritize strategic selling activities to achieve business goals and grow sales within existing customer base and developing new business relationships; ensuring gross margins and overall business objectives are maintained
Manage and develop new customers through proposals, ethical sales methods and relevant interdepartmental dependencies to optimize quality of service, business growth and customer satisfaction
Manage and work towards the continuous improvement of the location including establishing and managing all operational processes, practices, templates, procedures, and partnerships
Ensure appropriate company systems and process are in place and being followed, including managing transition and change management with the introduction of new systems/processes.
Liaise with the company’s Corporate Support Services, including business analysts and process directors, marketing, business development, procurement, human resources, finance and IT to facilitate the planning and execution of joint go-to-market activities and ensures that the products/services are well aligned with the company’s core strategy, mission, vision, values and objectives.
Proactively manage key customer relationships and ensure that the profile of the business in the community is positive, active and aligned with our brand.
Instill a customer focused culture throughout all departments of the branch inclusive of support for troubleshooting, navigating and resolving customer concerns, issues and problems
Train, coach, mentor, performance manage/ evaluate, and oversee staff; Oversee day-to-day location logistics and work to encourage and facilitate continued growth of skills, product/ process knowledge in the industry, and work output
Collaborate with the company health and safety advisors to ensure a safe, secure and legal work environment
Supports the development and success of company’s inclusive diverse workplace culture and climate; promoting inclusivity through successful relationships and encouraging participation and involvement of others
Responsible for the facility of human resources responsibilities such as orienting onboarding training plans, retention strategies and performance management plans.

Supervisory / Leadership Responsibilities

Maintains a positive and professional manner even under changing or uncertain conditions. Works well with a wide arrange of individuals to provide support, coaching, encouragement and direction. Engages others in order to accomplish organizational goals and strategies and create optimum working conditions.
Champions the organization both internally and externally, models exceptional behavior that aligns with company's mission, vision, values and culture.
Develops and aligns organizational goals that fit within the team and individual objectives.
Builds commitment and engagement to the vision, mission, and value of the organization, inclusive of providing recognition and encouragement to the team and others within the organization.
Communicates organizational successes internally and externally.
Establishes a high level of credibility with staff, stakeholders, clients, and self. Builds and maintains partnerships that are critical to the ongoing success and image of the organization.
Considers both organizational needs and individual needs in order to create solutions that will enable top performance and success.
Builds and maintains partnerships that are critical to the ongoing success and image of the organization.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Consistently delivers work that exceeds the expectations of the position, team and organization; finds and resolves errors in their own work and when required, in that of others. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Incumbents in this role operate with honesty and transparency in actions, tasks and expectations.

Education and/or Experience

7-10 + years’ experience in construction or related fields.
Minimum 5 years’ experience leading and managing a team.
Well developed customer service and sales ability.
Strong financial and business acumen.
Strong people's person.
Undergraduate degree or diploma in related field or related working experience.
Proficient in Microsoft office programs and ERP Systems

Job Type: Full-time

Pay: $90,000.00-$120,000.00 per year

Application question(s):

How many years of location management experience do you have?

Experience:

project management: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in kelowna bc

Location Manager

Division Manager

General Manager - Kelowna Branch

Strategic Partnership Specialist (Customer Care)

Insurance Office Manager

Account Manager (Field - Based Sales - Kelowna BC)

Outside Sales Associate

Human Resources Business Partner

Fresh Food Department Manager - In Training

Operations Assistant

Payroll & Benefits Administrator

Department Sales Manager Footwear & Consumables

Retail Store Supervisor

Produce Department Manager

Retail Store Manager

Royal Canin Pet Ambassador

Territory Manager

Territory Manager

7779 - Store Manager

Part-Time Marketing & Social Media Content Creator (AI + Digital Advertising)

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