AAG is a leading global manufacturer of CNC Router Machines and Knife Systems. With over 350,000 standard machine configurations and over 30 decades of experience, AAG specializes in matching machinery to customers’ unique needs and budgets. Designed and built at our state-of-the-art factory in Waterdown, Ontario, and Tallmadge, Ohio, our Computer Numeric Control (CNC) machines are supplied and supported through a global network of sales and support offices and authorized dealers.
AAG is an equal opportunity employer, committed to profitable growth and responsible management for the benefit of our customers, suppliers, shareholders, and employees. Our teams are engaged and innovative and driving change throughout our Company from our production facilities to our clients, in our meeting rooms, and our communities. A diverse and inclusive work environment as we believe an inclusive company culture inspires people to stay curious, engaged, and challenged.
AAG is an equal opportunity employer, committed to profitable growth and responsible management for the benefit of our customers, suppliers, shareholders, and employees. Our teams are engaged and innovative and driving change throughout our Company from our production facilities to our clients, in our meeting rooms, and our communities. A diverse and inclusive work environment as we believe an inclusive company culture inspires people to stay curious, engaged, and challenged.
Job Summary
As AAG continues to grow, we are looking for an Accounts Receivable Associate to join our Finance team. This role is ideal for someone who enjoys working in a fast-paced, collaborative environment and takes pride in accuracy, organization, and building positive customer relationships. The Accounts Receivable Associate will be responsible for the day-to-day management of accounts receivable activities, including invoicing, payment processing, collections, account reconciliations, and customer account maintenance, while supporting continuous improvement within the Finance team.
Duties and Responsibilities
- Prepare, process, and post customer invoices accurately and on time.
- Process and apply customer payments, including EFT, cheque, wire transfers, and credit card transactions.
- Maintain accurate customer accounts and investigate payment discrepancies.
- Monitor outstanding accounts and proactively follow up on overdue invoices.
- Communicate professionally with customers regarding payment status, account inquiries, and billing issues.
- Reconcile customer accounts and resolve payment disputes in collaboration with Sales and Customer Service.
- Review customer credit information and assist with credit applications and account maintenance.
- Prepare AR aging reports and provide updates on collections and outstanding balances.
- Follow up on outstanding sales orders and ensure timely invoicing.
- Perform month-end AR reconciliations and assist with month-end close activities.
- Prepare bank deposits and reconcile customer receipts.
- Generate AR reports and provide analysis to support cash flow management.
- Assist with audit requests by providing supporting documentation.
- Maintain organized accounting records and documentation.
- Support internal controls and follow established financial policies and procedures.
- Assist with other accounting and administrative duties as required.
Qualifications
- Post-secondary diploma or degree in Accounting, Finance, or a related field.
- 2–3 years of Accounts Receivable or accounting experience.
- Strong understanding of accounts receivable processes and collections.
- Experience processing customer payments and reconciling customer accounts.
- Strong customer service and relationship management skills.
- Excellent problem-solving and analytical abilities.
- High level of accuracy and attention to detail.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Professional verbal and written communication skills.
- Ability to handle confidential information with discretion.
- Strong Microsoft Office skills, particularly Excel.
- Experience with ERP/accounting systems (AAI, OVR, or similar ERP systems considered an asset).
- Self-motivated, dependable, and able to work independently while contributing to a collaborative team.
- Positive attitude with a continuous improvement mindset.
We are committed to creating an inclusive and accessible workplace. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please inform us and we will work with you to meet your needs in a timely and respectful manner.
We conduct a combination of in-person and virtual interviews. Virtual interviews are conducted via Microsoft Teams and may be recorded and transcribed. We may use AI-enabled tools to support our hiring team with notetaking, interview summarization, and internal training. These tools are not used to make hiring or recruitment decisions.
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program
Application question(s):
- Are you legally entitled to work in Canada?
- Do you have a post secondary degree or diploma in accounting?
- Do you have Epicor ERP experience?
- Do you have previous ERP experience?
- Do you have experience in resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
- This position is based on a full-time, in-office arrangement requiring attendance at the Waterdown office during office hours five (5) days per week, subject to business needs. Are you able to meet this requirement?
- What are your salary expectations?
- Do you have 2-3 years prior Accounts Receivable accounting experience?
Work Location: In person
