Ottawa, On Article Jobs – 207 Openings This Week

Business Applications Specialist
CAA North & East Ontario —Ottawa, ON
- $60,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Sales
- Store discount
- Disability insurance
Quick apply
10d
Accounts Payable Specialist - 492 EN
Export Development Canada | Exportation et développement Canada —Ottawa, ON
- $65,172–$86,898 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- English
- Relocation assistance
Quick apply
7d
Generative AI Associate - Flexible Hours
Innodata Inc. —Ottawa, ON
- $21 an hour
- Part-time
- Remote
- Doctoral degree
- CAD
- English
- Flexible schedule
Quick apply
Court and Client Representative (irregularly scheduled hours and on-call contracts)
Ministry of the Attorney General —Ottawa, ON
- $29.53–$34.75 an hour
- Temporary
- Bilingual
- Customer service
- English
- Dental care
- Employee assistance program
Service Desk Analyst
Infosys —Ottawa, ON
- $42,642–$52,118 a year
- Bilingual
- Customer service
- Engineering
Quick apply
11d
Customer Support & Implementation Specialist
Welbi —Ottawa, ON
- $55,000–$75,000 a year
- Full-time
- Remote
- Continuous improvement
- AI
- Communication skills
Quick apply
IT Specialist
O’Dell HVAC Group —Ottawa, ON
- $55,000–$65,000 a year
- Full-time
- Hybrid work
- Bilingual
- Computer Science
- English
- Profit sharing
- Paid time off
Quick apply
11d
Room Attendant-Part-Time
Sheraton Ottawa Hotel —Ottawa, ON
- From $24 an hour
- Part-time
- Bilingual
- Hotel
- High school diploma or GED
Quick apply
7d
Senior Innovation Lead - Financial Product Innovation - 986 EN
Export Development Canada | Exportation et développement Canada —Ottawa, ON
- $112,006–$149,341 a year
- Hybrid work
- Bilingual
- Marketing
- English
- Relocation assistance
Quick apply
7d
Global Accounts Director
Export Development Canada | Exportation et développement Canada —Ottawa, ON
- $112,006–$171,742 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Finance
- Relocation assistance
Quick apply
5d
Sr. Technical Advisor - 949 EN
Export Development Canada | Exportation et développement Canada —Ottawa, ON
- $112,006–$149,341 a year
- Full-time
- Hybrid work
- Bilingual
- Engineering
- English
- Relocation assistance
Quick apply
5d
Retail Manager | Ottawa East
Dymon Storage —Ottawa, ON
- $39,000–$52,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Sales Associate - Natural Health Supplements - Ottawa
Nature's Signature —Orleans, ON
- $17.60–$19.50 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Store discount
Quick apply
1d
Advisor/Senior Advisor, International Relations - 721 EN
Export Development Canada | Exportation et développement Canada —Ottawa, ON
- $96,557–$128,743 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Business development
- Relocation assistance
- Dental care
Quick apply
13d
Retail Manager | Ottawa West
Dymon Storage —Kanata, ON
- $39,000–$52,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Store discount
- Dental care
Quick apply
13d
Executive Assistant, Internal Audit - 242 EN
Export Development Canada | Exportation et développement Canada —Ottawa, ON
- $58,189–$77,586 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Relocation assistance
Quick apply
14d
Quality Assurance and Control Specialist
L3Harris Technologies —Ottawa, ON
- $67,000–$117,000 a year
- Day shift
- Bilingual
- Microsoft Word
- Microsoft Excel
13d
OAC Research Assistant
Ottawa Aboriginal Coalition —Ottawa, ON
- $35–$40 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Corporate Law Clerk
Perley-Robertson, Hill & McDougall —Ottawa, ON
- $50,000–$80,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Technical Support Specialist
Sectigo —Ottawa, ON
- $50,000–$60,000 a year
- Weekends as needed
- Computer Science
- Word processing
- English
Quick apply
13d

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Business Applications Specialist

CAA North & East Ontario
Ottawa, ON

Quick apply

Job details

Permanent | Full-time
$60,000 a year
10 days ago

Qualifications

Azure
Computer Science
Sales
Enterprise software
DevOps
Post-secondary education
Analysis skills
Data management
HubSpot
Business requirements
Business
Google Analytics
Communication skills
Marketing
Information Technology

Full job description

Business Applications Specialist

HYBRID: Work-From-Home / 1031 Bank St. Ottawa, ON
Full-Time, Permanent

Job Summary

Reporting to the Manager, Strategic Deliveries, the Business Applications Specialist provides day-to-day administration, configuration, and front-line support for CAA North & East Ontario’s core customer engagement and sales platforms, including HubSpot Sales Hub and Bloomreach Engagement (formerly Exponea). This role is responsible for maintaining the stability, integrity, security, and effective operation of supported business applications and their integrations.

Working closely with Marketing & Communications, Enterprise Solutions, Data Engineering, and business stakeholders, the Business Application Specialist serves as the primary internal resource for application support, configuration, data governance, user administration, and operational improvements. The role combines reactive support with proactive platform monitoring, documentation, continuous improvement, and emerging technology adoption to maximize business value and support an exceptional member experience.

Responsibilities

Business Application Administration

Administer, configure, and maintain HubSpot Sales Hub, Bloomreach Engagement, and other assigned business applications.
Serve as the primary internal subject matter expert and first point of contact for application support and operational issues.
Manage user accounts, roles, permissions, pipelines, workflows, automation, properties, custom objects, and application settings.
Maintain integrations between supported applications and enterprise systems, including Microsoft 365, the Enterprise Data Warehouse (EDW), Google Analytics 4 (GA4), and other connected platforms.
Evaluate and recommend application enhancements, integrations, upgrades, and process improvements.

Data Management & Governance

Manage and monitor data imports, exports, synchronization processes, and backfill activities to ensure accuracy, completeness, and proper routing.
Maintain customer, sales, event, and communication preference data structures to support business requirements and reporting needs.
Perform data quality activities, including validation, deduplication, record merging, field audits, and cleanup of obsolete or inaccurate records.
Establish and maintain data standards, naming conventions, access controls, and governance practices.
Support compliance with privacy and communication requirements, including CASL and PIPEDA.
Collaborate with Data Engineering and Reporting teams on data model changes, integrations, and downstream impacts.

Application Support & Incident Management

Provide first-line technical support for Sales, Membership, Marketing, Business Insurance, and other internal users.
Monitor application health, workflows, integrations, and data processes through scheduled health checks.
Investigate, troubleshoot, and resolve application issues, escalating complex incidents to vendors or internal technical teams when required.
Maintain incident logs, issue documentation, and resolution records to support continuous improvement.
Prepare regular platform health and operational status reporting.

Request Management & Project Support

Triage, prioritize, and manage support requests through monday.com and Azure DevOps (ADO).
Coordinate project intake activities, communicate timelines and status updates, and support delivery of application enhancements.
Translate business requirements into application solutions and identify opportunities for process improvements and automation.
Monitor recurring issues and recommend self-service solutions, workflow improvements, and operational efficiencies.

Documentation & Knowledge Transfer

Develop and maintain business requirements documentation (BRDs), process documentation, data flow diagrams, configuration records, and operational runbooks.
Create user guides, training materials, and knowledge articles to support user adoption and self-service.
Deliver system walkthroughs, training sessions, and knowledge-transfer activities.
Monitor vendor releases and communicate relevant platform updates, enhancements, and changes to stakeholders.

Innovation & Emerging Technologies

Leverage AI-assisted tools to improve application administration, reporting, troubleshooting, and operational efficiency.
Identify opportunities to automate routine processes and improve customer insights.
Stay current with emerging technologies and recommend practical solutions to enhance business applications and user experience.

Requirements: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

Post-secondary diploma/degree in Information Technology, Computer Science, Information Systems, Business Technology, or a related discipline.
2-4 years of experience administering enterprise business applications.
Experience with HubSpot Sales Hub and Bloomreach Engagement (formerly Exponea) is strongly preferred; experience with comparable CRM, marketing automation, or customer engagement platforms will also be considered.
Experience configuring enterprise applications, including workflows, automation, user security, and integrations.
Experience managing customer data, imports/exports, and data quality initiatives.
Experience supporting business users and preparing technical documentation, process maps, or business requirements documentation (BRDs).

Knowledge, Skills & Abilities

Strong knowledge of CRM, marketing automation, and enterprise business applications.
Working knowledge of Microsoft 365, Google Analytics 4 (GA4), Enterprise Data Warehouse (EDW) concepts, Azure DevOps (ADO), and monday.com.
Knowledge of data governance, customer data management, privacy legislation (CASL and PIPEDA), and enterprise application integrations.
Strong analytical, troubleshooting, and problem-solving skills with the ability to diagnose application, integration, and data issues.
Ability to prepare technical documentation, training materials, process documentation, and data flow diagrams.
Excellent organizational, communication, and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences.
Ability to identify process improvements and leverage automation and AI tools to improve efficiency and business outcomes.

Personal Attributes

Customer-focused with a strong service orientation.
Detail-oriented with a commitment to data accuracy, quality, and governance.
Proactive, adaptable, and comfortable working in a changing technology environment.
Collaborative and relationship-focused, with the ability to work effectively across technical and business teams.
Accountable, dependable, and committed to delivering high-quality results.
Curious and motivated to learn new technologies, tools, and best practices.

Compensation

Salary: $60,000
5% Annual Performance Bonus
Health & Dental Benefits
Pension Plan
3 Weeks Vacation
CAA Membership

Employment is contingent on a successful Criminal Background Check and references.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process

Pay: $60,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care
Work from home

Experience:

HubSpot: 1 year (preferred)
Bloomreach (formerly Exponea): 1 year (preferred)
Marketing Automation: 1 year (preferred)
Enterprise Business Applications Administration: 2 years (required)

Work Location: Hybrid remote in Ottawa, ON K1S 3W7

Quick apply

Refine Your Search

article jobs in ottawa, on

Business Applications Specialist

Accounts Payable Specialist - 492 EN

Generative AI Associate - Flexible Hours

Court and Client Representative (irregularly scheduled hours and on-call contracts)

Service Desk Analyst

Customer Support & Implementation Specialist

IT Specialist

Room Attendant-Part-Time

Senior Innovation Lead - Financial Product Innovation - 986 EN

Global Accounts Director

Sr. Technical Advisor - 949 EN

Retail Manager | Ottawa East

Sales Associate - Natural Health Supplements - Ottawa

Advisor/Senior Advisor, International Relations - 721 EN

Retail Manager | Ottawa West

Executive Assistant, Internal Audit - 242 EN

Quality Assurance and Control Specialist

OAC Research Assistant

Corporate Law Clerk

Technical Support Specialist

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