Basecamp resorts Jobs

Guest Service Agent
Basecamp —Revelstoke, BC
- $19–$20 an hour
- 8 hour shift
- Customer service
- Basic math
- English
- Dental care
- Vision care
Quick apply
Overnight Laundry Attendant - Part Time
Basecamp —Canmore, AB
- $19 an hour
- 8 hour shift
- English
- Hotel
- Organizational skills
- Dental care
- Vision care
Quick apply
Housekeeper
Basecamp —Lake Louise, AB
- $19 an hour
- 8 hour shift
- Hotel
- Time management
- Dental care
- Vision care
Quick apply
Guest Service Agent
Basecamp —Calgary, AB
- $18 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Campground Attendant
Basecamp —Whistler, BC
- $18 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Campground Maintenance Manager
Basecamp —Kananaskis, AB
- $55,000–$60,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
Regional General Manager
Basecamp —Canmore, AB
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Dental care
- Vision care
Quick apply
10d
Housekeeper
Basecamp —Canmore, AB
- $20 an hour
- Full-time
- Hotel
- Dental care
- Vision care
Quick apply
Laundry Route Driver - Part Time
Basecamp —Canmore, AB
- $19.50 an hour
- Part-time
- Hotel
- Driving
- Organizational skills
- Dental care
- Vision care
Quick apply
Guest Service Supervisor
Basecamp —Revelstoke, BC
- $20–$21 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Guest services
- Dental care
- Vision care
Quick apply
5d
Rituals Manager
Basecamp —Canmore, AB
- Weekends as needed
- Microsoft Word
- Hospitality
- CPR Certification
- Dental care
- Vision care
Quick apply
Family Physician - Oncology
Interior Health Authority —Cranbrook, BC
- $324,113 a year
- Full-time
- No experience needed

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Guest Service Agent

Basecamp -
Revelstoke, BC

Quick apply

Job details

Part-time
$19–$20 an hour

Qualifications

Basecamp
Customer service
Basic math
English
Computer skills
Hotel experience

Full job description

Guest Service Agent - Part Time

Basecamp Property Management Ltd

*This opportunity is based in Revelstoke BC*

About Basecamp Resorts

Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.

About Revelstoke

Nestled in the heart of the Mountains, the Revelstoke community offers an unmatched blend of adventure and natural beauty. A haven for outdoor enthusiasts year-round, with hiking, biking, paddleboarding in the warmer months and snow sports in the winter. With its welcoming small-town vibe, vibrant local culture, and easy access to world-class wilderness, Revelstoke isn’t just a place to work, it’s a place to live!

Why Work for Us?

A gratuity program!
Paid lunch breaks
Group health benefits plan (Dental, Vision, Paramedical, and more)
Generous staff discounts at all our properties
Family and friends discount at Basecamp properties
Company paid staff events.
Room for advancement in our growing company
Be part of western Canada's fastest-growing hospitality brand
A hands-on people focused Basecamp culture

Position Overview

We require a part-time Guest Service Agent who will enthusiastically greet customers and cater their needs during their stay. A strong, motivated team is already in place, and we are looking for the same drive and commitment.

Salary: $19.00 - $20.00 per hour

Location: Revelstoke, BC

Shifts: Part-time, permanent, 2/3 X 8-hour AM & PM shifts, weekends, evenings and holidays

Key Responsibilities

Greet customers, listen, and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration, check-in, and check-out procedures.
Assist guests with payment transactions and ensure proper methods of payment are taken and processed accurately.
Promptly answer the telephone-using positive, professional fluently in English.
Utilize the company computers and reservation software to input and receive information.
Remain calm and alert, especially during an emergency and/or heavy hotel activity and resolve complications such as location changes or credit issues.
File guest complaints and inquiries; conducting thorough research to develop the most effective solutions and negotiate results.
Assist our housekeeping team, fulfilling guest requests when required.
Maintain a clean “guest ready” working environment.
Other duties that may be assigned from time to time.
Assist in keeping the common areas clean and tidy.
Assist in customer service in connection with rental amenities.

Skills and Experience

- Previous retail experience will be considered an asset.
- Ability to effectively deal with internal and external customers.
- Ability to read, listen and communicate effectively in English; both verbally and written.
- Previous working knowledge of hotel PMS applications – Webrez Pro experience preferred.
- Ability to accurately input information using Hotel Property Management Software.
- Must be flexible to work various shifts throughout the week.
- Must have the mobility to climb stairs throughout the day and be able to lift 40lb.
- 1 year customer service previous experience is considered an asset.
- Computer and Microsoft skills are a must.
- Ability to comprehend and perform basic mathematical operations.
- Adaptable, flexible, and dependable. Strong work ethic with a team player.
- Ability to stand for long hours.

Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to inquire about an adjustment, or need assistance with completing the application process, please contact Beth at [email protected] to discuss your needs confidentially.

Part time, 2 to 3 AM / PM shift per week, Monday to Sunday

Quick apply

Refine Your Search

Guest Service Agent

Overnight Laundry Attendant - Part Time

Housekeeper

Guest Service Agent

Campground Attendant

Campground Maintenance Manager

Regional General Manager

Housekeeper

Laundry Route Driver - Part Time

Guest Service Supervisor

Rituals Manager

Family Physician - Oncology

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