Surrey, Bc Technical support occupations Jobs – 53 Openings This Week

IT Service Desk
Dilawri Group of Companies - BC Region —Vancouver, BC
- $45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
- Dental care
Quick apply
Tech Support Professional
Superion Inc —Surrey, BC
- Full-time
- Hybrid work
- In-person
- Communication skills
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Langley, BC
- Customer service
- Windows
- Communication skills
Help Desk Administrator and Registration Coordinator
Discovery Community College —Surrey, BC
- $47,000–$50,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- High school diploma or GED
Quick apply
5d
IT Technical Specialist
Netdigix Systems Inc —Burnaby, BC
- $45,000–$60,000 a year
- Full-time
- Windows
- No university degree
- Computer networking
Quick apply
User Support Technician
E-net Solutions —Surrey, BC
- Oracle
- English
- Windows
Service Desk Analyst 2
Beem Credit Union —Burnaby, BC
- $69,500–$81,800 a year
- Hybrid work
- Azure
- Computer Science
- Customer service
- Disability insurance
- Dental care
IT Help Desk Co-op
Purdys Chocolatier —Vancouver, BC
- $20.25 an hour
- Temporary
- Computer Science
- Customer service
- Windows
Quick apply
14d
Helpdesk Technician
Hospital Employees' Union —Burnaby, BC
- $88,133.76 a year
- Temporary
- Inventory control
- Windows
- High school diploma or GED
- Wellness program
- Dental care
Quick apply
10d
Technical Support Specialist (m/f/x)
Beckhoff Automation GmbH & Co. KG —Burnaby, BC
- Engineering
- Analysis skills
- Bachelor's
Technical Services Analyst
Wenco (a Hitachi Construction Machinery subsidiary) —Richmond, BC
- $80,000–$90,000 a year
- Full-time
- Bilingual
- Computer science
- Computer Science
Quick apply
Product Support Specialist
NORSAT INTERNATIONAL INC —Richmond, BC
- $40,000–$45,000 a year
- Full-time
- Engineering
- In-person
- Electrical Engineering
- Dental care
- Flexible schedule
Quick apply
Anytime Computer Repairs, Delta, BC: Computer Repair Technician
Anytime Computer Repairs —Delta, BC
- From $20 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Microcomputer Support Specialist 2 (Multimedia)
City of Burnaby —Burnaby, BC
- $6,127–$7,209 a month
- Full-time
- Computer Science
- Windows
Information Technology Student
PCL Constructors Inc. —Richmond, BC
- $19.88–$24.38 an hour
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Dental care
- Employee assistance program
Information Technologist (Info Tech)
School District #43 (Coquitlam) —Coquitlam, BC
- $37.87 an hour
- Full-time
- IT
- Dental care
5d
Remote Client Services Analyst
QHR Technologies Inc —New Westminster, BC
- $45,000 a year
- Full-time
- Remote
- Software troubleshooting
- Computer skills
- Typing
Quick apply
3d
Client Services Specialist
NORSAT INTERNATIONAL INC —Richmond, BC
- $40,000–$50,000 a year
- Full-time
- Customer service
- Engineering
- Analysis skills
- Dental care
- Flexible schedule
Quick apply
Solutions Engineer
NORSAT INTERNATIONAL INC —Richmond, BC
- $40,000–$50,000 a year
- Full-time
- Schematics
- Engineering
- Databases
- Dental care
- Flexible schedule
Quick apply
Field Services Lead Technologist
Martin Marietta —Langley, BC
- $114,000–$126,000 a year
- Full-time
- Customer service
- Microsoft Office
- No university degree

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IT Service Desk

Dilawri Group of Companies - BC Region -
Vancouver, BC

Quick apply

Job details

Full-time
$45,000 a year

Qualifications

Microsoft Word
Microsoft Excel
Azure
Microsoft Outlook
Customer service
Technical support
Bachelor's
DNS
Organizational skills
Communications
College diploma
Communication skills
Active Directory
Information Technology
VPN

Full job description

Dilawri Overview

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri

Position Overview

The IT Service Desk Technician supports dealership and corporate staff across the Dilawri Group of Companies by delivering first-level technical support and ensuring the reliability, security, and availability of end‑user technology systems. This role reports to the Regional IT Team Lead and operates within an inter-company environment, supporting multiple dealerships and business units.

Based within the Dilawri Group of Companies, the IT Service Desk Technician plays a key role in maintaining day‑to‑day IT operations, including user support, system access management, hardware deployment, and collaboration with internal teams and external vendors. This position contributes to operational effectiveness by enabling staff with the technology and tools required to deliver an exceptional customer experience.

The expected annual salary for this position is $45,000.00.

Primary Duties and Responsibilities

Respond to IT support requests via phone, email, and ticketing system

Service Desk & End‑User Support

Provide first-level technical support for hardware, software, networking, and peripheral devices
Troubleshoot and resolve issues related to Windows, macOS, Microsoft 365 (Outlook, Word, Excel, etc.), printers, VoIP phones, and mobile devices
Unlock user accounts, reset passwords, and manage access credentials
Escalate complex or unresolved issues to higher-level support when required

User Account & Access Management

Set up, modify, and deactivate user accounts in Azure Active Directory
Support onboarding and offboarding by managing system access and equipment allocation
Configure VPN access for users as required

Hardware & Asset Management

Set up and configure workstations, monitors, and peripheral equipment
Image, deploy, repair, replace, and upgrade desktops and laptops
Conduct desk moves and workstation reconfigurations
Maintain accurate inventory records of IT equipment
Track invoices and receipts for IT-related purchases
Order consumables such as ink cartridges and supplies as needed

Systems, Software & Security

Install, upgrade, and maintain operating systems, applications, antivirus, and security software
Support data backup and recovery processes
Assist with firewall and internet security configurations
Work with vendors and internal teams to keep systems current and operational

Dealership & Communication Systems

Support and maintain Dealer Communication Systems (DCS) in coordination with vendors (e.g., CDK, ADP, Reynolds & Reynolds)
Assist with dealership server and connectivity support as directed
Troubleshoot and support telephone and VoIP systems in coordination with service providers
Maintain and support video security and surveillance systems

Email, Internet & Domains

Set up, test, and maintain domain-based email accounts
Liaise with service providers to ensure email system reliability
Manage domain registrations and plan DNS changes to avoid service interruption

Training & Continuous Improvement

Train staff on the effective use of hardware and software
Keep skills current through industry training, certifications, and new technology awareness
Participate in IT meetings and contribute to continuous improvement initiatives

General Responsibilities

Maintain a professional appearance and service-oriented approach
Follow company policies, procedures, and health & safety regulations
Perform additional tasks as assigned by management

Qualifications Required

Education

College Diploma or University Degree in Information Technology or a related field, or equivalent practical experience

Skills

Strong technical and troubleshooting skills across hardware, software, and networking
Excellent customer service and communication skills (written and verbal)
Strong organizational skills with attention to detail
Ability to prioritize tasks and manage multiple requests in a fast-paced environment
Collaborative team player with a proactive and positive attitude
Ability to take ownership of issues through to resolution while remaining calm under pressure

Experience

Minimum of two (2) years in a technical support or IT service role
At least one (1) year providing hands-on deskside support, including installation and troubleshooting
Experience supporting multi-site or dealership environments is considered an asset

Other

Legally entitled to work in Canada

About Dilawri

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

Discounted employee vehicle purchase program
Job-specific coaching & training programs
Comprehensive health & dental plans
Employee wellness & assistance programs
Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

Quick apply

Refine Your Search

technical support occupations jobs in surrey, bc

IT Service Desk

Tech Support Professional

Desktop Support Engineer (Dispatch /Part-Time)

Help Desk Administrator and Registration Coordinator

IT Technical Specialist

User Support Technician

Service Desk Analyst 2

IT Help Desk Co-op

Helpdesk Technician

Technical Support Specialist (m/f/x)

Technical Services Analyst

Product Support Specialist

Anytime Computer Repairs, Delta, BC: Computer Repair Technician

Microcomputer Support Specialist 2 (Multimedia)

Information Technology Student

Information Technologist (Info Tech)

Remote Client Services Analyst

Client Services Specialist

Solutions Engineer

Field Services Lead Technologist

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