TRANSIT DRIVER
Accessible Care Transit is hiring reliable and compassionate Transit Drivers to provide door-to-door accessible transportation for residents of Region of Peel on behalf of the TransHelp. If you're passionate about helping others and delivering exceptional customer focused service, we’d love to have you on our team!
Reports to:
Client Services Manager
Probationary salary: $19.00 per hour + Incentive Pay
Full Time salary: $20.00 per hour + Incentive Pay
Position Summary:
- Transport and assist passengers to-&-from appointments and essential services using company vehicles & other duties assigned.
- Responsible for the safe operation of company vehicles, safety of all passengers and respect for other users of the road.
- Ensures compliance with all relevant regulations, including the Accessibility for Ontarians with Disabilities Act (AODA); safely operates mobility ramps, maneuvering & securing devices, using safety restraints in accordance with established protocols.
- Conduct daily vehicle safety inspections and prompt report any deficiencies to supervisor
- Promptly reports all deviations, incidents, accidents, and unusual occurrences to the dispatch office and submits detailed written reports as required.
- Deliver high quality customer service with professionalism, respect, and compassion.
- Maintain and adhere to schedules and abide by Highway Traffic Act, policies, and procedures.
- Represent Accessible Care Transit in a positive and professional manner at all times.
We are looking for candidates who demonstrate the following:
- Exceptional face to face customer service
- Strong verbal communication and active listening abilities with a positive attitude
- Personable and respectful of others
- Resourceful and dependable
- Resilient when faced with difficult situations
- Calm under pressure, patient
- Skilled in de-escalation and conflict resolution
- Able to work all shifts, variable hours, on-call, including weekends and statutory holidays with various days off
- Must be comfortable driving during hours all hours, especially between dusk-to-dawn and all weather and traffic conditions.
To help us learn more about you, please submit your resume describing how you meet the following requirements.
Selection Criteria:
- Must be 21 years of age or older
- Completed Grade 12 education or equivalent
- Valid, non-probationary Ontario Class "G" Driver's License in good standing.
- 2-years of strong face to face customer service skills as demonstrated through previous work experience.
- 3-year driver’s Abstract (with no infractions, offences, convictions, demerit points or accidents – no exceptions) dated within 4 weeks of your application.
- 8-year Auto Insurance Experience (10 years preferred). MUST have a clean driving record with no At-fault accidents within the past 10 years.
- Must be able to possess a valid Standard First Aid and CPR (Class “C”) Certificate.
- Must be able to provide a clear Police Vulnerable Sector Check (Level 3).
- Must be able to provide a pass Medical Screening and Functional Abilities Assessment from a licensed physician.
Physical Requirements:
- Prolonged periods of sitting with potential exposure to stressful situations related to passenger interactions and traffic conditions.
- Able to handle physical demands of the job. Able to work outside & in all weather conditions.
- Must be physically capable to assist passengers, Lift, Pull, Push and Shift body weight, store mobility devices, and assist with personal & grocery bags.
- Able to wear required personal protective equipment and use appropriate safety equipment to complete job tasks in a safe manner. Able to wear the required uniform.
Skills and Abilities:
- Previous driving experience an asset.
- Proficient in operating commercial-sized passenger vans in a safe and responsible manner.
- In-depth knowledge of streets and locations within the Region of Peel & surrounding areas.
- Possess strong motor coordination, adequate auditory perception, and accurate colour recognition essential for performing job duties safely and effectively.
- Must be safety conscious, risk adverse, and cautious
- Exceptional communication and interpersonal skills with an emphasis on customer service and a positive attitude to overcome difficult and tense customer interactions.
- Able to read, write, understand, speak English clearly, follow written rules & procedures along with verbal instructions.
- Strong time management and organizational skills. Able to work independently and as part of a team in a fast-paced environment.
- Experience and/or able to work with children, frail, elderly, and individuals with accessibility needs and language barriers.
Note:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel.
Failure to maintain the minimum requirements for the role or to produce documentation when requested will result in the applicant being disqualified from the current recruit.
Job Types: Full-time, Part-time, Permanent, Casual
Pay: $19.00-$20.00 per hour
Application question(s):
- Do you live in Brampton?
- Are you comfortable driving during hours all hours, especially between dusk-to-dawn?
- Are you comfortable driving all weather and traffic conditions?
- Are you able to physically Lift, Push & Shift body weight without any issues?
- Do you have any Accident Claims in the last 10 years?
- Do you have space available for parking the company vehicle at your residence?
- Are you comfortable driving a commercial size passenger van?
- Are you open to working a 3-day schedule?
Experience:
- Customer service: 2 years (required)
- Insured Canadian/USA Auto (Coverage): 8 years (required)
- Driving: 8 years (required)
Language:
Licence/Certification:
- Class G Driving License (required)
- Standard First Aid and CPR/AED Level C Certificate (preferred)
Work Location: On the road
