Calgary, Ab Technical support Jobs – 108 Openings This Week

On Site Technical Support Technician
403Tech —Calgary, AB
- Typing
- In-person
- Communication skills
IT Customer Support II
Alberta Health Services —Calgary, AB
- $34.01–$41.53 an hour
- Full-time
- Customer service
- English
- Windows
9h
Operational Support Operator
Cold Bore Technology —Calgary, AB
- Full-time
- English
- Microsoft Office
- Computer networking
Quick apply
Support Analyst
403Tech —Calgary, AB
- Computer Science
- Customer service
- Microsoft Office
Support Specialist - Calgary
Bulletproof IT —Calgary, AB
- $40,000–$50,000 a year
- Full-time
- Windows
- Communication skills
Quick apply
4d
Senior IAM Systems Support Analyst (Global security)
Royal Bank of Canada —Calgary, AB
- Full-time
- Azure
- Computer Science
- SQL
13d
Service Desk Analyst
Compugen Inc —Calgary, AB
- Customer service
- Microsoft Office
- IT
7d
Help Desk Intern
A&A Consulting —Calgary, AB
- $18–$25 an hour
- Full-time
- Computer Science
- Microsoft Office
- Computer networking
Quick apply
14d
IT Technician
MVP IT —Calgary, AB
- From $32,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Travel
- Dental care
- Paid time off
Quick apply
7d
Bilingual Product Support Specialist
1840 & Company —Calgary, AB
- $52,748–$54,849 a year
- Full-time
- Remote
- Bilingual
- Computer science
- Computer Science
11d
Application Support Analyst
LaPrairie Group —Calgary, AB
- Full-time
- Microsoft Excel
- Computer Science
- ERP systems
Quick apply
14d
Service Desk Technician
ARC Business Solutions —Calgary, AB
- Overtime
- Azure
- Heavy lifting
- Customer service
Quick apply
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Calgary, AB
- Full-time
- In-person
- Communication skills
Quick apply
Remote Client Services Analyst
QHR Technologies Inc —Calgary, AB
- $45,000 a year
- Full-time
- Remote
- Software troubleshooting
- Computer skills
- Typing
Quick apply
3d
Fixed Operations Software Training Team Lead
PBS Systems —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Bilingual Automotive Fixed Ops Specialist - Training and Implementation
PBS Systems —Calgary, AB
- $4,800 a month
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
3d
Production Facilities Expert
Schlumberger —Calgary, AB
- Engineering
- Analysis skills
- Presentation skills
- Dental care
- Vision care
Systems Administrator
PCe Solutions —Calgary, AB
- $50,000–$85,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- English
- Dental care
- Paid time off
Quick apply
6d
Platform Success Representative
WELL Health Technologies Corp —Calgary, AB
- $65,000–$75,000 a year
- Full-time
- In-person
- AI
- Communication skills
Quick apply
Bilingual Service Desk Analyst
Maplesoft Group —Calgary, AB
- $25–$50 an hour
- Bilingual
- Customer service
- English

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technical support jobs near calgary, ab

On Site Technical Support Technician

403Tech
Calgary, AB

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Job details

Qualifications

MCSA
MCP
MCSE
CCNA
Citrix Certification
VMWare
Typing
Communication skills

Full job description

403Tech Inc. is comprised of a dynamic group of professionals dedicated to bringing Fortune 500 I.T. solutions to small and mid-sized businesses in Calgary and Toronto. We understand the distinctive needs of this niche market and has based our business model around providing them with a superior quality IT solution that has been previously out of reach due to cost and personnel factors – a solution that is extremely versatile, scalable to company size, and can be customized to virtually any business sector.

The On Site Technical Support Technician is responsible for all onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. This person takes ownership of the client’s technical environment. From a 10,000 foot view and is responsible to:

Maintain client satisfaction with their environment

Ensure that their technology is functioning properly

Coordinate with BTA to implement business goals

Position Responsibilities:

65% – IT Support (Client Resolution)

Responsible for providing IT support relating to maintenance of the clients physical network through: Verification and currency of Centralized Services functionality (Backups/ AV/Malware/Patching).
Develop and deploy onsite proactive services that will reduce the need for reactive support.
Acting as onsite technical support for user issues including allocating and maintaining loaner equipment.
Performing regular onsite, staging and repair services.
Taking accountability for any deficiency by following the ticket through to completion, either through your own work or following up on the work of one of your peers.
Work collaboratively with peers in order to help solve clients issues in a timely manner

20% – Customer Communication

Acting as the primary contact for issues that need to be escalated to support centre
Ensure all issues are followed up on
Improve the overall customer experience for our clients
Measure and gauge client satisfaction.

15% – Complete Ticket Notes/Documentation of Policies and Procedures

Responsible for documentation to include both system reviews and recommendations
Document internal processes and procedures related to duties and responsibilities

To perform this job successfully, an individual must be able to perform each of the requirements listed below:

Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Astaro appliances CSSA, Cisco CCNA, or VMware VCP
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
Diagnosis skills of technical issues
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization’s key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast moving environment

Apply Now

Refine Your Search

technical support jobs in calgary, ab

On Site Technical Support Technician

IT Customer Support II

Operational Support Operator

Support Analyst

Support Specialist - Calgary

Senior IAM Systems Support Analyst (Global security)

Service Desk Analyst

Help Desk Intern

IT Technician

Bilingual Product Support Specialist

Application Support Analyst

Service Desk Technician

Tier 1 Technician (In-Office)

Remote Client Services Analyst

Fixed Operations Software Training Team Lead

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Production Facilities Expert

Systems Administrator

Platform Success Representative

Bilingual Service Desk Analyst

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Position Responsibilities:

65% – IT Support (Client Resolution)

20% – Customer Communication

15% – Complete Ticket Notes/Documentation of Policies and Procedures

To perform this job successfully, an individual must be able to perform each of the requirements listed below:

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