Langley, Bc Customer support & client services occupations Jobs – 79 Openings This Week

Customer Service Representative
Color Compass Corporation —Coquitlam, BC
- $20–$28 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
6d
Sales Support Team Lead (0726)
Trail Appliances Ltd. —Delta, BC
- Overtime
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
17h

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Sales Support Team Lead (0726)
Trail Appliances Ltd. —Delta, BC
This position supports a team of employees who are responsible for effectively managing all aspects of sales orders from point of sale through delivery and…
Quick apply
17h

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Customer Service Rep (Bilingual: French/English) On-Site
Concentrix —Oshawa, ON
L’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des…
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BIlingual (French) Order Fulfillment Coordinator
International Waxes, Inc. —Scarborough, ON
Receive and accurately process telephone and electronically transmitted orders from internal and external customers through the computerized order entry system.
$45,000–$60,000 a year
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6d

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Customer Service Representative

Color Compass Corporation -
Coquitlam, BC

Quick apply

Job details

Permanent | Full-time
$20–$28 an hour
6 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Inside sales
Supervising experience
Computer skills
Communication skills
Driving Licence

Full job description

The Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer complaints, inquiries and processing transactions. CSR participates in all assigned training, setting and meeting personal goals. CSR understands his/her role as brand ambassador and provides positive brand experiences to all customers.

Duties/Responsibilities:

Assist body shop suppliers & collision repair facilities with orders for automotive paint, paint related materials (sandpaper, putties, adhesives, detail supplies, safety items, tools, etc), and body shop equipment.
Manage multiple incoming calls, take orders, forward to appropriate parties
Record and process all incoming orders as well as transfer requests from other branches
Troubleshoot, problem solve daily situations
Keep salesmen advised of back orders as they occur
Assist salespeople with pricing, part numbers, quotes, etc
Assist warehouse staff with any questions they may have
Work in warehouse as required: fill orders, shipping, receiving, inventory counts, warehouse cleanliness and organization, etc.
Participate in in-house training as offered as well as continuous self-study of product offering to expand product knowledge
Process purchase orders for all local purchases
Complete customer returns in timely manner
Any other duties as required or assigned

Qualifications/Skills

Minimum 2 years of previous order desk experience required in area such as: parts, equipment, industrial, customer service, inside sales. Automotive specific experience is an asset, but not required
Able to work in a fast-paced environment
Solid computer skills. Must be proficient in Microsoft Excel, Word, Outlook, Explorer
Strong accuracy and attention to detail
Above average communication skills. Able to deal with customers, salespeople, vendors and warehouse staff
Sound problem solving abilities, must be able to think on your feet and handle difficult situations
Deals effectively and professionally with issues that arise
Good organizational & multi-tasking skills
Customer service focused
Able to work well in a team environment and demonstrate respect for co-workers
Previous supervisory experience is considered an asset. The successful candidate should demonstrate the ability to provide direction to others when required.

Pay: $20.00-$28.00 per hour

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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customer support & client services occupations jobs in langley, bc

Customer Service Representative

Sales Support Team Lead (0726)

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