Aero support Jobs

Account Manager
SAMSIC Assistance Canada Inc —Richmond, BC
- $55,000–$60,000 a year
- Overtime
- Management
- Customer service
- Microsoft Office
- Dental care
- Paid time off
Quick apply
18h
PAX Agent - Porter Airlines
SAMSIC Assistance Canada Inc —Richmond, BC
- $19.80 an hour
- Part-time
- Heavy lifting
- Customer service
- High school diploma or GED
- Paid time off
Quick apply
19h
Aircraft Crew Chief
National Research Council Canada —Ottawa, ON
- $83,435–$107,838 a year
- Full-time
- Maintenance
- English
- Analysis skills
- Disability insurance
- Relocation assistance
14d
Mechanical Engineer
MDS Aero Support Corporation —Ottawa, ON
- Temporary
- Engineering
- English
- Bachelor's
Quick apply
5d
VP, Transformation
StandardAero —Winnipeg, MB
- Full-time
- Engineering
- Master's degree
- Project management
- Disability insurance
- Paid time off
Gas Turbine Field Service Technician
Siemens Energy —Oakville, ON
- $78,000–$125,000 a year
- 12 hour shift
- High school diploma or GED
- Travel
- Profit sharing
- Paid time off
Security and Compliance Lead
Mil-Aero Electronics Atlantic Inc —Halifax, NS
- Full-time
- English
- Microsoft Office
- Analysis skills
Quick apply
5d
Detail Methods Agent
Recutify Inc. —Fort Erie, ON
- Full-time
- Microsoft Office
- Assembly
- Manufacturing
Quick apply
Soutien en service - Ingénieur de conception / In-Service Support - Design Engineer
Capgemini —Montréal, QC
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Disability insurance
- Dental care
PAX Supervisor - Part-Time
SAMSIC ASSISTANCE Canada Inc. —Richmond, BC
- $25 an hour
- Part-time
- Microsoft Office
- High school diploma or GED
- Supervising experience
- Dental care
- Paid time off
Quick apply
19h
Mechanical Technologist - LAWS
Liburdi —Dundas, ON
- $60,000–$68,000 a year
- Full-time
- Forklift
- Assembly
- Analysis skills
Quick apply
13h
Professional, Engineering - Advanced Aerodynamics
Bombardier —Dorval, QC
- Bilingual
- Doctoral degree
- Engineering
BOP Service Technician
Western Production Services —Grande Prairie, AB
- Full-time
- Research
- Forklift
- Communication skills
6d
Chef de service - Gestion et support des données PLM / Manager, PLM Data Management & Support
Wisk Aero —Montréal, QC
- Full-time
- Hybrid work
- CAD
- Engineering
- English
- Designated paid holidays
- Dental care
Aero Technician
FTAI Aviation LLC —Montréal, QC
- English
- Mechanical knowledge
Quick apply
HSE Superintendent
Western Energy Services —Leduc, AB
- Overtime
- Microsoft Office
- Travel
- Communication skills
- Dental care
- Vision care
14d
Professionnel Senior - Intégration de la simulation / Senior Professional - Simulation Integration
Wisk Aero —Montréal, QC
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Engineering
- Designated paid holidays
- Dental care
Critical Care Nurse
Keewatin Air LP —Winnipeg, MB
- $98,000–$123,500 a year
- Full-time
- Heavy lifting
- BLS Certification
- Employee stock purchase plan
- Disability insurance
Directeur services-conseils - Secteur Défense et Sécurité
CGI —Montréal, QC
- $105,000–$200,000 a year
- Full-time
- Bilingual
- English
- Business development
Quick apply
Flight Line Crew Member
ITPS (Canada) LTD —North Bay, ON
- $25 an hour
- Full-time
- Heavy lifting
- High school diploma or GED
Quick apply
14h

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Account Manager

SAMSIC Assistance Canada Inc -
Richmond, BC

Quick apply

Job details

Permanent | Full-time
$55,000–$60,000 a year
18 hours ago

Qualifications

Management
Customer service
Microsoft Office
High school diploma or GED
Bachelor's
Organizational skills
Computer skills
Leadership
Communication skills

Full job description

Samsic is HIRING – Account Manager - Air New Zealand

We are looking for an Account Manager who will provide direct support to the Operations Manager. The successful candidate will be an energetic, positive, professional, and self-motivated individual providing exceptional support.

About Samsic Assistance Canada Inc.

Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada Inc. operates in all five of Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in Montréal, Québec.

We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.

Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.

"Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic

Samsic Assistance Canada offers competitive salary packages, an incredible work environment, and career advancement opportunities.

This position will be based at the address below:

3880 Grant McConachie Way, Richmond, BC (Vancouver International Airport | YVR)

For more information about our company, visit our websites at:

www.samsic.aero or www.samsic.com

Account Manager

JOB DESCRIPTION

Lead by example to deliver consistently great service to our customers and apply the security and safety culture.
Manage, motivate, and engage employees by providing an open feedback culture and managing performance on a regular basis.
Determine and maintain the necessary and appropriate amount of personnel and equipment necessary to fulfill these requirements.
Ensure compliance with all Samsic’s corporate and airline safety and security procedures to meet/exceed regulatory standards.
Plan and deploy resources to ensure that we are collectively successful by producing rosters in line with customers' and operations' requirements.
Work with the Operations Manager to ensure staffing levels are complete, and assist in the hiring process, including interviewing and delivering all training.
Work with the Operations Manager to ensure employee assessments are completed in a timely fashion.
Assist the Operations Manager in developing and implementing disciplinary measures in accordance with company policies and procedures.
Assist the Operations Manager in creating termination letters and executing an employee termination process in accordance with company policies and procedures.
Monitor and manage overtime payments daily, identifying issues and finding solutions to stay within targeted budgets.
Lead the continuous improvement of Passenger service by monitoring operational processes and managing Quality, Security and Safety findings.
Maintain, monitor, and report on agreed key performance indicators (KPI's) including Quality, Security and Safety targets.
Conduct full investigations on irregularities, accidents, or complaints as per our standard reporting requirements.
Serves as the point of contact/escalation for issues or activities that the customer encounters and expedites resolutions.
Drive consistency and standards by ensuring clear communications at all levels on operational policies and procedures; team meetings, shift handover meetings, 1-1's and completion of relevant reports.
Communicate or ensure communication regarding security and safety requirements/instructions.
Ensure all agreed training is completed and documented.
Build and maintain relationships with stakeholders, internal and external.
Represent the Company at regular or ad-hoc meetings with clients.
Represent the Company at all times with the utmost professionalism and lead by example.
Resolve issues/conflicts in a timely manner.
Ensure efficient operation of inbound and outbound flights.
Ensure senior management is informed of important issues, such as flight irregularity in a timely manner.
Perform other job duties as assigned.

REQUIREMENTS & QUALIFICATIONS:

Must possess at least a High School Diploma / GED equivalent. Degree preferred.
At least three years of progressive leadership/management experience, including customer service.
Previous experience in leading teams for optimal operational and financial results.
Knowledge of applicable Airport regulations, including standard security, Health & Safety program and familiarity with Canada Labour Code or a Bachelor’s degree in a related field.
Comply with all federal, provincial, airport authority and carrier security requirements.
Must be flexible to work various shifts, weekends, or irregular shifts.
Excellent computer skills. Microsoft Office and reporting tools.
Excellent communication skills.
Excellent organizational skills.
Able to obtain a Restricted Area Identification ID Pass (RAIC).
Must be able to lift up to 70 pounds.
Must be able to stand, lift, bend, push and pull for an extended time.
Must be willing to work in all types of elevated noise levels within the airport environment.
Must successfully complete the necessary training.

Conditions of Employment

Candidates must be eligible to work in Canada at the time any offer of employment is made, and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Employment Equity
Samsic Assistance Canada is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. The Company encourages applications from all qualified candidates, including women, members of visible minorities, and others who may contribute to diversification.

Accessibility
Samsic Assistance Canada aims to enhance diversity among its employees. We are committed to ensuring our recruitment processes are accessible and offer accommodations as needed for applicants. If you anticipate requiring accommodations during the interview process, please reach out to [email protected]

Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Experience:

Leadership: 3 years (preferred)
Aviation: 1 year (preferred)

Licence/Certification:

RAIC (Red Pass) (preferred)

Work Location: In person

Quick apply

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