Halifax, Ns Clinical program manager Jobs – 86 Openings This Week

Care Designer
Nurse Next Door —Bedford, NS
- $25–$45 an hour
- Weekends as needed
- CPR Certification
- Google Suite
- Nursing
- Disability insurance
- Dental care
Quick apply
1d
Diagnostic Imaging Technologist - Relocate to Kirkland Lake, Ontario
Blanche River Health —Canada
- $36.84–$51.77 an hour
- Part-time
- Bilingual
- BLS Certification
- In-person
- Wellness program
- Relocation assistance
Quick apply
4d
Advanced Care Paramedic
Prosperity Workforce Solutions —Canada
- $100,000–$124,000 a year
- BLS Certification
- Employee stock purchase plan
- Disability insurance
Quick apply
Pharmacy Technician III - BioPlus Specialty Pharmacy
Elevance Health —Canada
- $24.59–$36.89 an hour
- High school diploma or GED
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Designated paid holidays
10d
Inuit Engagement Coordinator
Kids Help Phone —Canada
- $62,920–$69,080 a year
- Full-time
- Remote
- Microsoft Office
- Wellness program
- Employee assistance program
Quick apply
16h

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Care Designer

Nurse Next Door -
Bedford, NS

Quick apply

Job details

Permanent | Full-time
$25–$45 an hour
1 day ago

Qualifications

CPR Certification
Google Suite
Nursing
Google Docs
Customer service
First Aid Certification
Computer skills
Communication skills
Driving Licence
Time management

Full job description

Care Designer Job Description

Our purpose is Making Lives Better through Happier Aging. We help seniors stay in their homes for as long as they choose, and help staff facilities and hospitals when they need assistance.

As a member of the Nurse Next Door team, you understand how to hustle with heart - this is essential! You enjoy working collaboratively but with a high degree of autonomy and thrive by seeing results. You are a self-led leader who takes responsibility for your own actions. You show care by engaging in intentional, compassionate conversations to help others achieve their fullest potential. You are inspired by the idea of being involved with an organization that is changing the way we deliver home care through our Happier Aging philosophy.

As a Care Designer, you are responsible for the day-to-day operations related to driving business results through client experience and caregiver management. You will drive growth through the following main duties and responsibilities:

Consult Conversion:

Conducts Caring Consults, assesses Clients with respect to physical, emotional and environmental needs and advises on Client care; achieves conversion goal of 90%

Drives business interest by engaging in relationships with community leaders and professional organizations to establish long term relationships that will translate into word of mouth and professional referrals
Develops, promotes and ensures high quality, innovative customer service
Acts as advisor in Caring Consult to ensure that Client and Client contacts have all information required

Client Care Deliver and Experience:

Attends all First Visits with Caregivers to ensure client needs and care plans are executed as per the Service Agreement; sets and role models expectations
Conducts supervisory visits to ensure Caregiver fit and quality of care; delivering a premium client experience impacting Net Promoter Scores of 9 or higher
Develops appropriate and individualized care plans and updates as required
Educates clients on self-care and evaluates client response to care provided
Monitors risk issues and analyzes trends, adapts care as needed
Coordinates care, implementing clinical solutions, and evaluates client outcomes based on client goals

People Leadership:

Drives results through leading your caregiving team by setting clear goals, assigning tasks, coaching in the moment and providing continuing education
Delivers on our Brand Promise by leading the client experience, ensuring our Caregivers are doing whatever it takes to bring peace of mind to our clients and their families
Accountable for staff performance, ensuring Caregiver availability meets business needs and that there is compliance to all systems
Manages the education function to support a continuous learning environment and staff utilization of learning opportunities. This includes Discovery Day and monthly in-service programs
Conducts First and Supervisory visits to evaluate Caregiver performance and job satisfaction, impacting the employee experience resulting in a Net Promoter Score of 9 or higher

Scheduling Collaboration:

Hands off accurate and timely client & employee files to the Care Services (CSC) team to deliver exceptional client service by achieving scheduling goals and responding to urgent inquiries
Liaises with the CSC team to communicate changes in client requirements, Caregiver assignments
Responsible for ensuring client coverage is secured, particularly due to urgent care, caregiver cancellations and limited availability; assists with scheduling as needed
Responsible to ensure AMS (Attendance Monitoring Investigations- ALAYACARE) percentages remain below 5% for total staff; manages performance of Caregiver
Responsible for data integrity and completion (Caregiver & Client files) in the scheduling software

Administration:

Maintains excellent documentation practices, specifically, complete and accurate care plans, employee files (skills & qualifications), client files, including pay and billing information
Reviews and updates client and staff records quarterly to ensure 100% accuracy and completeness
Directs the maintenance of client & personnel records to meet employee, organization and statutory requirements and entitlements
Conducts record audits on a quarterly basis to ensure accuracy and up to date information
Ensures compliance with national, state/provincial legislative requirements in areas such as health, employment, occupational health & safety
Responsible for approving all visits and premiums in preparation for each payroll and billing cycle

Availability:

Flexibility is required

Full time
On-call some evenings and weekends

Business Relationships:

Reports to the general manager
Leads the Caregiving team
Works closely in partnership with Care Services Center

Key Metrics:

Consult Conversion
Driving Revenue
NPS; Client and Employee Score of 10

Qualifications:

Education Requirements:
Nursing background is considered an asset
CPR and First Aid Certification
Valid driver’s license

Experience Requirements:

Strong computer skills, proficient in G-Suite: Gmail, drive, docs, calendar
Exceptional written and verbal communication skills
Intentional organization, planning, time management and multi-tasking skills
Demonstrated experience setting and achieving goals
Customer service and leadership background considered an asset
Background or Criminal Record Check with a Vulnerable Sector Search (updated every 5 years for continued employment)
Negative TB test (updated every 5 years for continued employment)

Job Types: Full-time, Permanent

Pay: $25.00-$45.00 per hour

Benefits:

Dental care
Disability insurance
Extended health care
On-site parking
Vision care

Work Location: In person

Quick apply

Refine Your Search

clinical program manager jobs in halifax, ns

Care Designer

Diagnostic Imaging Technologist - Relocate to Kirkland Lake, Ontario

Advanced Care Paramedic

Pharmacy Technician III - BioPlus Specialty Pharmacy

Inuit Engagement Coordinator

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