Desk analyst Jobs

Wave Desk Analyst
Kuehne+Nagel —Mississauga, ON
- $19.30–$22.30 an hour
- Overtime
- Microsoft Excel
- Customer service
- Microsoft Office
- Tuition reimbursement
6h
Bilingue Analyste, Centre de services des TI / Bilingual Analyst, IT Service Desk
Visique —Montréal, QC
- Call to connect
- Bilingual
- English
- Microsoft Office
Quick apply
Technical Support Analyst - French speaking
Acturis —Victoria, BC
- $57,150–$60,750 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick apply
Murex Credit/Rates Functional Support – Front Office (ENG)
CGI —Montréal, QC
- Full-time
- Bilingual
- English
- Profit sharing
- Employee stock purchase plan
Quick apply
Post Trade Support Analyst
Recutify Inc. —Montréal, QC
- Full-time
- Bilingual
- English
- Negotiation
Quick apply
IT Support Centre Analyst
Johnston Equipment —Montréal, QC
- Full-time
Quick apply
3d
Project Team Engineer
403Tech —Calgary, AB
- English
- Computer networking
- Communication skills
Bilingual Service Desk Analyst
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
SERVICE DESK ANALYST
Nova Networks Inc. —Canada
- $19–$23 an hour
- Computer Science
- No university degree
3d

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Wave Desk Analyst

Kuehne+Nagel -
Mississauga, ON

Apply Now

Job details

Permanent
$19.30–$22.30 an hour
6 hours ago

Qualifications

Microsoft Excel
Customer service
SAP
Supply chain
Filing
Logistics
Microsoft Office
Transportation management systems
Data entry
Computer skills
Leadership
Communication skills

Full job description

JOB DESCRIPTION

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

“If you are a current Kuehne+Nagel employee: Please ensure applications are submitted by Wednesday, August 5, 2026. KN is committed to supporting internal career growth, and internal candidates will be considered first. When necessary, external candidates will be reviewed to ensure the best fit for the role and business needs.

‎

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga, Canadan location is looking for a new Wavedesk Analyst to join our Contract Logistics team.

How you create impact

The Wavedesk Analyst is accountable for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues.

Review incoming orders at regular intervals and release;
Allocate orders to ensure healthy workflow to allow productivity and/or SLA targets to be met
Assign picking tasks to the pickers;
If required; ensure orders are released and packed in accordance with TDG requirements;
Investigate orders that do not flow as designed by the system and help resolve;
Review order details and set priority for urgent orders and customer requests;
Review emails and action items related to order flow;
Generate status report for operational team indicating if targets are being met;
Identify roadblocks/anomalies and help clear to ensure operations flows accordingly;
Handle customer requests and follow up with customers via email.
Re-print documents and filing as required;
Communicate with clients on problem that they can support to resolve;
Data entry and generating reports as required (LFP, Linehaul, etc.)
Escalate issue to Supervisors and Team Leads;

If you require accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

This job posting relates to an available role and not a future talent pool.

What we would like you to bring

2+ years of experience in the logistics, transportation, supply chain, or distribution industry
2+ years of customer-facing/customer service experience
2+ years of dispatching/coordinating shipments, drivers, deliveries, or transportation activities
Strong computer skills (MS Office, Excel, TMS, WMS, SAP, dispatch software)
Excellent verbal and written communication skills
Availability to work periodic overtime and a variety of shifts in order to meet the requirements of the operation;

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $19.30 and $22.30. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-MB1

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Kuehne+Nagel Recruitment Team

Apply Now

Refine Your Search

Wave Desk Analyst

Bilingue Analyste, Centre de services des TI / Bilingual Analyst, IT Service Desk

Technical Support Analyst - French speaking

Murex Credit/Rates Functional Support – Front Office (ENG)

Post Trade Support Analyst

IT Support Centre Analyst

Project Team Engineer

Bilingual Service Desk Analyst

SERVICE DESK ANALYST

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