Help desk analyst Jobs

Senior Security Analyst
MaintainX —Montréal, QC
- Full-time
- Hybrid work
- Computer Science
- DevOps
- AWS
- Dental care
- Paid time off
Quick apply
Helpdesk Analyst
The Syscomm Group —Greater Toronto Area, ON
Associate Director - QTS Fixed Income Production Services Support
Royal Bank of Canada —Toronto, ON
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
5d
Senior Java Developer - Assistant Vice President
Citi —Mississauga, ON
- $94,300–$141,500 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Java
14d
Technical Support Analyst - French speaking
Acturis —Victoria, BC
- $57,150–$60,750 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick apply
AVP Senior UI/Angular Developer
Citi —Mississauga, ON
- $94,300–$141,500 a year
- Full-time
- Hybrid work
- Oracle
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Product Owner
Specsavers —Burnaby, BC
- $120,000–$130,000 a year
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- EMR systems
- Profit sharing
- Dental care
4d
Bilingual Product Support Analyst (Canadian French)
D2L —Kitchener, ON
- $55,000–$65,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Customer service
- Tuition reimbursement
Quick apply
Murex Credit/Rates Functional Support – Front Office (ENG)
CGI —Montréal, QC
- Full-time
- Bilingual
- English
- Profit sharing
- Employee stock purchase plan
Quick apply
Associate Director - QTS Fixed Income Production Services Support (Capital Markets)
Royal Bank of Canada —Toronto, ON
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
4d
Senior Quality Assurance Tester
Royal Bank of Canada —Montréal, QC
- Full-time
- Microsoft Office
- Analysis skills
13d
Analyst - Trading & Commercial Analytics
CWP Energy —Montréal, QC
- Full-time
- Computer science
- Microsoft Excel
- Engineering
Quick apply
Senior Consultant - System Management
LTM —Mississauga, ON
- $74,621–$78,178 a year
- Azure
- Oracle
- DevOps
- Disability insurance
- Dental care
Quick apply
7d
IT Manager
Nakisa —Montréal, QC
- Hybrid work
- Azure
- Computer Science
- English
- Dental care
- Paid time off
Quick apply
Director, Equities Trading Technology
Scotiabank —Toronto, ON
- Hybrid work
- Computer Science
- Sales
- Team management
- Tuition reimbursement
IT infrastructure Manager
Services Conseils IntelliSoft inc. —Montréal, QC
Bilingual Service Desk Analyst
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
Head of Growth and Data Science
MaintainX —Canada
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Master's degree
- Dental care
- Paid time off
Quick apply

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Senior Security Analyst

MaintainX -
Montréal, QC

Quick apply

Job details

Full-time

Qualifications

Jira
Computer Science
DevOps
CISSP
Information security
AWS
Analysis skills
Incident response
Bachelor's
OSCP
Scripting
ISO 27001
SIEM
Cybersecurity
CompTIA Security+
TypeScript
Communication skills
Information Technology

Full job description

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

We're looking for a Senior Security Analyst to support our security program across both regulated (FedRAMP) and non-regulated environments. This role focuses on security operations, vulnerability management, and compliance support. You will work with tools like Datadog, Wiz, and AWS to protect our infrastructure and data across multiple environments.

This role is hybrid out of our Raleigh or Montreal office.

What you’ll do:

Monitor and triage security alerts using tools like Datadog, SIEM platforms, and other security monitoring solutions.
Manage vulnerability assessment programs, tracking remediation efforts across cloud and on-premise infrastructure.
Conduct security control assessments and prepare technical documentation and evidence for audits.
Support penetration testing initiatives and security assessments on internal products and infrastructure.
Investigate security incidents, document findings, and support incident response activities.
Collaborate with DevOps, IT, Product, and other teams to implement and verify security controls.
Develop tooling for the security team
Participate in internal and external audits across multiple compliance frameworks (FedRAMP, SOC 2, ISO 27001, etc.).
Contribute to security policy development, documentation, and awareness training initiatives.
Stay current with emerging threats, security best practices, and compliance requirements.

About you:

Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field (or equivalent experience).
2–4 years of experience in information security, security operations, or related roles.
Hands-on experience with cloud security (mainly AWS) and cloud-native security tools.
Familiarity with security frameworks such as NIST 800-53, SOC 2, ISO 27001, or FedRAMP.
Experience with vulnerability management tools and processes.
Understanding of security monitoring, log analysis, and incident response.
Strong analytical and problem-solving skills with attention to detail.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.

Bonus if you have:

Experience with security tools such as Wiz, Datadog, Jira, vulnerability scanners, password managers, EDRs and SIEM platforms.
Previous experience supporting compliance programs (FedRAMP, SOC 2, ISO 27001, etc.).
Security certifications such as Security+, GSEC, OSCP, CISSP, or equivalent.
Experience with penetration testing methodologies and tools.
Knowledge of DevSecOps practices and security automation.
Scripting or programming experience (typescript, dot net) for security automation.

What’s in it for you:

Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrolment program.
Take what you need PTO.
A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

Quick apply

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