Helpdesk analyst Jobs

Senior Software Developer
7shifts —Toronto, ON
- $130,000–$180,000 a year
- Day shift
- Hybrid work
- Computer Science
- Engineering
- No university degree
- Dental care
Qualitative Research Specialist (ASL/Deaf Community Research) - (*Canada Remote Only*)
Sorenson Communications, LLC —British Columbia
- Remote
- Bilingual
- No experience needed
- English
Quick apply
7d
Senior Systems Analyst, POS
Federated Co-operatives Limited —Saskatoon, SK
- Full-time
- Remote
- Computer Science
- SQL
- Business
22h
Senior Java Developer - Assistant Vice President
Citi —Mississauga, ON
- $94,300–$141,500 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Java
Analyst - Systems, Int.
Future Electronics —Kirkland, QC
- Bilingual
- Azure
- Windows
Support Engineer
PolyAI —Toronto, ON
- Salesforce
- English
- Agile
- Paid time off
Quick apply
5h
AVP Senior UI/Angular Developer
Citi —Mississauga, ON
- $94,300–$141,500 a year
- Full-time
- Hybrid work
- Oracle
- Sales
- Java
Murex Credit/Rates Functional Support – Front Office (ENG)
CGI —Montréal, QC
- Full-time
- Bilingual
- English
- Profit sharing
- Employee stock purchase plan
Quick apply
Bilingual Product Support Analyst (Canadian French)
D2L —Kitchener, ON
- $55,000–$65,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Customer service
- Tuition reimbursement
Quick apply
Product Owner
Specsavers —Burnaby, BC
- $120,000–$130,000 a year
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- EMR systems
- Profit sharing
- Dental care
5d
Associate Director - QTS Fixed Income Production Services Support (Capital Markets)
Royal Bank of Canada —Toronto, ON
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
5d
Senior Quality Assurance Tester
Royal Bank of Canada —Montréal, QC
- Full-time
- Microsoft Office
- Analysis skills
14d
Senior Consultant - System Management
LTM —Mississauga, ON
- $74,621–$78,178 a year
- Azure
- Oracle
- DevOps
- Disability insurance
- Dental care
Quick apply
8d
Analyst - Trading & Commercial Analytics
CWP Energy —Montréal, QC
- Full-time
- Computer science
- Microsoft Excel
- Engineering
Quick apply
IT Manager
Nakisa —Montréal, QC
- Hybrid work
- Azure
- Computer Science
- English
- Dental care
- Paid time off
Quick apply
Director, Equities Trading Technology
Scotiabank —Toronto, ON
- Hybrid work
- Computer Science
- Sales
- Team management
- Tuition reimbursement
IT infrastructure Manager
Services Conseils IntelliSoft inc. —Montréal, QC
Bilingual Service Desk Analyst 12 Month Contract
Compugen Inc —Canada
- $23–$33 an hour
- Weekends as needed
- Hybrid work
- Bilingual
- Computer Science
- Customer service
1d

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Senior Software Developer

7shifts -
Toronto, ON

Apply Now

Job details

$130,000–$180,000 a year

Qualifications

Pricing
Computer Science
Software Engineering
Engineering

Full job description

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.

As a Senior Software Developer at 7shifts, you’ll join our Growth squad, where the focus is on shipping experiments that improve our in-product activation, retention, and monetization. You’ll be at the forefront of our product-led growth strategy, acting as a key driver in how we test, learn, and scale. You'll report to an Engineering Manager who's invested in your growth, gives you real feedback, and creates the conditions for you to do your best work. In this role, you'll shape high-velocity technical decisions across product, design, and engineering to deliver real value to users. AI is part of the toolkit here, you use it actively, you know when to reach for it, and you hold the bar on what ships.

What you’ll do:

Lead other developers and the product, design, and engineering (PDE) squad in ideating, refining, and building minimum viable features
Make pragmatic technical tradeoffs that prioritize learning from experiments and prototypes faster without sacrificing core system stability
Implement robust tracking and analytics for new features, partnering with PMs and Analysts to review experiment results and user behavior data to iterate on the product
Improve application performance, reliability, and data integrity by addressing root causes and reducing system complexity
Set and reinforce strong engineering practices through code reviews, testing, and consistent technical standards
Mentor other developers through feedback and technical guidance, helping the team make better decisions over time
Use modern tools, including AI, thoughtfully and responsibly to reduce friction and improve delivery

What you bring:

A degree or diploma in computer science, software engineering, or a related technical field, or equivalent practical experience
The ability to take ambiguous business problems and turn them into lightweight, testable technical solutions
Comfort working in large, evolving codebases and improving existing systems over time
Sound technical judgment when balancing speed, quality, performance, and long-term maintainability
Clear communication and the ability to collaborate effectively with cross-functional partners
Experience mentoring other developers or leading technical discussions within a team

It’d be even cooler if you had:

Experience in designing, building, and running pricing and feature entitlement experiments
Experience working with PLG experiment measurement tools like Growthbook, Statsig, or LaunchDarkly
Founding or early experience at a startup

This role is part of an existing vacancy and is part of our current hiring plan.

Compensation

The base compensation range for this position is CAD $130,000 to $180,000. This range reflects the full growth path for the role, from building core skills, to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

Our commitment to our Shifties:

Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team!

Apply Now

Refine Your Search

Senior Software Developer

Qualitative Research Specialist (ASL/Deaf Community Research) - (Canada Remote Only)

Senior Systems Analyst, POS

Senior Java Developer - Assistant Vice President

Analyst - Systems, Int.

Support Engineer

AVP Senior UI/Angular Developer

Murex Credit/Rates Functional Support – Front Office (ENG)

Bilingual Product Support Analyst (Canadian French)

Product Owner

Associate Director - QTS Fixed Income Production Services Support (Capital Markets)

Senior Quality Assurance Tester

Senior Consultant - System Management

Analyst - Trading & Commercial Analytics

IT Manager

Director, Equities Trading Technology

IT infrastructure Manager

Bilingual Service Desk Analyst 12 Month Contract

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