Acheson, Ab It operations manager Jobs – 3 Openings This Week

IT Operations Manager
Procom —Edmonton, AB
- Immediate opening
- Hybrid work
- Computer Science
- PMP
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Quick apply
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- Engineering
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it operations manager jobs near acheson, ab

IT Operations Manager

Procom -
Edmonton, AB

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Job details

Contract
6 days ago

Qualifications

Computer Science
Operations management
PMP
Supplier management experience
Coaching
Engineering
Quality improvement leadership
Supervising experience
Project management
Team management
Computer Engineering
IT
Training & development
Cross-functional collaboration
Project management experience
Communication skills
Cross-functional communication

Full job description

IT Operations Manager:
On behalf of our Utilities client, Procom is searching for an IT Operations Manager for a 1-year role. This position is a hybrid position with 2 days onsite at our client’s Edmonton office.

IT Operations Manager - Job Description:
The IT Operations Manager will be accountable for the performance, stability, and continuous improvement of an assigned IT Applications operational area within Application Services. The successful candidate will lead a team of technology professionals to ensure reliable, secure, and effective technology services that support business operations.

IT Operations Manager - Responsibilities:

Provide input into operational plans, priorities, budgets, and strategic direction
Lead and manage a team responsible for the delivery, support, and continuous improvement of IT services
Build strong relationships with business stakeholders to ensure technology services support operational objectives
Ensure operational activities are planned and delivered with a focus on service quality and customer satisfaction
Collaborate with architecture, project delivery, cybersecurity, infrastructure, data, and business teams
Create and maintain high-performing teams through employee development and coaching
Oversee vendor and contractor relationships to ensure service commitments are achieved

IT Operations Manager - Mandatory Skills:

Degree in Computer Science/Engineering or Diploma in Computer Engineering/System Technology
Minimum 2 years of leadership, supervisory, or management experience
Minimum 5 years of experience within an IT operational, support, application, data, or service delivery environment
Experience with IT service management principles and operational support practices
Strong understanding of operational performance metrics, reporting, and service management frameworks
Excellent verbal and written communication skills
Proven ability to balance customer expectations with organizational objectives

IT Operations Manager – Nice-to-Have Skills:

ITIL, PMP, Agile, Lean, Six Sigma, or related certifications
Experience managing enterprise-scale operational environments
Experience leading organizational continuous improvement initiatives
Experience managing cross-functional teams and complex stakeholder environments
Some project management experience

IT Operations Manager – Assignment Length:
This is a 1-year term with the potential for further extension.

IT Operations Manager - Start Date:
ASAP

IT Operations Manager - Assignment Location:
Edmonton, Alberta, Canada. Hybrid Model – 2 days a week on site is mandatory.

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