Airdrie, Ab Technical support Jobs – 18 Openings This Week

Bilingual Tier 2 Helpdesk (AB)
Connex Telecommunications Inc. —Alberta
- $19.50 an hour
- Weekends as needed
- Bilingual
- English
- Communication skills
Quick apply
14d
Lead Desktop Support
Rocky View County —Rocky View County, AB
- $90,995 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Leadership
- Paid sick leave
Quick apply
6d
IT Support Specialist
MVP IT —Calgary, AB
- From $32,000 a year
- Full-time
- Windows
- Bachelor's
- Computer networking
- Dental care
- Paid time off
Quick apply
Customer Service & Operations Specialist (Computer Sales & Service)
DBCS Computer —Airdrie, AB
- $20–$26 an hour
- Part-time
- Customer service
- English
- Computer skills
- Flexible schedule
Quick apply
School Technologist(s) - Technology - Rocky View Schools
Rocky View Schools —Airdrie, AB
- $28.41–$34.52 an hour
- Immediate opening
- Customer service
- Windows
- Microsoft Office
- Dental care
Technical Support Representative
Canadian Fiber Optics Corp —Calgary, AB
- Weekends as needed
- Customer service
- Computer networking
- Organizational skills
Quick apply
7d
Technical Support Supervisor
Canadian Fiber Optics Corp —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Geospatial Technical Support and Training Specialist - Alberta
Cansel Survey Equipment Inc. —Calgary, AB
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Intermediate IT Tech
PSICORP Group —Calgary, AB
- $42,000–$55,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
2d
IT Technician
MVP IT —Calgary, AB
- From $32,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Travel
- Dental care
- Paid time off
Quick apply
16h
Applications Engineer
Hexagon —Calgary, AB
- Full-time
- Engineering
- English
- Analysis skills
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$70,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Leadership
- Dental care
- Paid time off
Bilingual Network Administrator
Compugen Inc —Canada
- $75,000–$85,000 a year
- Hybrid work
- Bilingual
- Azure
- Customer service
- Disability insurance
- Dental care

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Lead Desktop Support
Rocky View County —Rocky View County, AB
A minimum of 4 years of progressive experience in IT support, with at least 2 years in a senior or advanced technical role along with a diploma or degree in…
$90,995 a year
Quick apply
6d
Specialist - IT ETRM Systems Dev (Lead/Principal)
Parkland —Calgary, AB
Bachelor's degree in IT or related field. Work with functional leads to develop plans and coordinate work across all functional areas of the business.
Quick apply

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Bilingual Technical Support Representative
United Chargers —Richmond Hill, ON
Participate in the development and implementation of special projects as assigned. Interact with all levels of the organization, both internal/external clients,…
$50,000 a year
Quick apply
Technical Support and Customer Service Specialist
Groom & Associes —Markham, ON
Educate and support customers in leveraging the Studio Software platform, including remote diagnostics, test software, and reporting systems.
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technical support jobs near airdrie, ab

Bilingual Tier 2 Helpdesk (AB)

Connex Telecommunications Inc. -
Alberta

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Job details

Full-time
$19.50 an hour
14 days ago

Qualifications

Bilingual
French
English
MacOS
SaaS
Communication skills

Full job description

DependableIT is a growing outsourcing company that delivers customer service and technical support solutions to clients across North America and Europe. Our success is built on the strength of our people and the quality of service they provide every day.
We succeed when our employees succeed. Through coaching, feedback, collaboration, and continued development, we work to create an environment where team members feel supported, valued, and prepared to deliver their best.

Job Description:
As a Bilingual Technical Support
In this role, you will investigate technical problems, diagnose software and hardware issues, and guide both residential and business customers through clear and effective resolutions. Support is provided through phone, chat, and tickets, with a focus on professionalism, accurate documentation, and excellent customer service.
As a Bilingual Technical Support Representative supporting multiple campaigns

Hours of Operation:
Our department operates 24/7, 365 days a year and this role requires flexibility with scheduling. Shifts may include mornings, evenings, overnights, weekends, and holidays based on business needs. Candidates must be comfortable with rotating schedules and have full availability to meet the scheduling needs of the department.
Wage: $19.50

Main Duties and Responsibilities:

Monitor Zendesk, our ticketing system for new requests, chats, and follow-ups.
Respond to customer inquiries within established service level timeframes in both English and French.
Troubleshoot software and hardware issues for Windows and Mac environments.
Provide break/fix and remote support, including installation, configuration, and connectivity troubleshooting.
Assist with SaaS administration including Microsoft 365, Google Workspace, and similar platforms.
Escalate complex issues to vendors when required (Microsoft, Google, etc.).
Document all cases accurately in line with service delivery standards.
Assist with license adjustments, order entries, and discount applications as needed.
Communicate clearly and professionally across all support channels.
Handle multiple tickets, chats, and calls efficiently while maintaining quality and accuracy.

The Ideal Candidate Will Have:

Fluency in both Canadian English and French (Quebec or New Brunswick French preferred).
Strong technical background and troubleshooting skills for desktop, network, and SaaS environments.
Excellent written and verbal communication skills in both languages.
Experience supporting Windows, macOS, and peripheral devices (printers, routers, IoT).
Familiarity with SaaS and cloud platforms (Microsoft 365, Google Workspace).
Strong organizational and multitasking skills in a high-volume environment.
Ability to work independently and take ownership of assigned cases.
Flexibility to work rotating shifts, including evenings, overnights, weekends, and holidays.
A positive, team-oriented attitude and commitment to exceptional service.

Website:
www.dependableit.com
#INDHP

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Refine Your Search

technical support jobs in airdrie, ab

Bilingual Tier 2 Helpdesk (AB)

Lead Desktop Support

IT Support Specialist

Customer Service & Operations Specialist (Computer Sales & Service)

School Technologist(s) - Technology - Rocky View Schools

Technical Support Representative

Technical Support Supervisor

Geospatial Technical Support and Training Specialist - Alberta

Intermediate IT Tech

IT Technician

Applications Engineer

Technical Support Supervisor - Automotive

Bilingual Network Administrator

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