Alberta Inbound customer service Jobs – 188 Openings This Week

Inside Sales and Customer Service Specialist
Guardian Telecom Ltd. —Calgary, AB
- $58,000–$67,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
10d
Call Center Representative
KTI Limited —Chestermere, AB
- $41,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Work from home
Quick apply
Call Centre Agent
Public Storage —Calgary, AB
- From $18 an hour
- Full-time
- Bilingual
- Customer service
- English
- Work from home
Quick apply
Customer Service Opportunity - Work from Home
TP Canada —Edmonton, AB
- $15.75–$19.50 an hour
- Weekends as needed
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Work from home
12d
Work at home Customer Service Opportunity
TP Canada —Edmonton, AB
- $15.75–$18.25 an hour
- Weekends as needed
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
Client Support Representative - REMOTE
Dynacare —Edmonton, AB
- $19.35 an hour
- Full-time
- Remote
- Bilingual
- Customer service
- English
- Wellness program
- Employee stock purchase plan
Customer Support Specialist
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Dental care
Helpdesk Support Technician
Smart Start Canada ULC —Sherwood Park, AB
- $19 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Disability insurance
- Dental care
Quick apply
8d
RV Sales Associate - Woody's RV World High River
Woody's RV World —High River, AB
- $36,000–$120,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
4d
Insurance Advisor, Personal Lines
Mennonite Mutual Insurance —Grande Prairie, AB
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Disability insurance
- Dental care
Quick apply
Internet Sales Manager
Smart Start Auto Inc. —St. Albert, AB
- $60,000–$120,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Logistics LTL Coordinator/Dispatcher
MyCan Transport Ltd —Edmonton, AB
- $28–$35 an hour
- Full-time
- Sales
- Customer service
- ERP systems
- Dental care
- Vision care
Quick apply
3d
Commercial Execution Specialist
AMGAS Services Inc —Rocky View, AB
- Full-time
- Sales
- Microsoft Office
- Organizational skills
- Disability insurance
- Dental care
Quick apply
Junior Account Executive
Nerval Corp —Sherwood Park, AB
- $18–$22 an hour
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Specialty Finance Manager
Harms Automotive Group —Leduc, AB
- $80,000–$180,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Dental care
Quick apply
11d
Sales Specialist - TELUS | Koodo
Telus / Koodo (Dealer) —Calgary, AB
- $15–$20 an hour
- Full-time
- CRM software
- Sales
- Salesforce
- Store discount
- Flexible schedule
Quick apply
3d
Inside Sales Representative
Unified Valve Group Ltd. —Edmonton, AB
- Sales
- Customer service
- Microsoft Office
Quick apply
Inside Sales Representative
Hardwoods Specialty Products —Edmonton, AB
- $60,000–$72,000 a year
- Full-time
- Microsoft Excel
- Sales
- Inventory management
- Dental care
- Paid time off
Quick apply
3d
Service Inside Sales Representative
DSL Ltd. —Edmonton, AB
- Full-time
- Sales
- Administrative experience
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Inside Sales Representative
Unified Valve Group Ltd. —Calgary, AB
- Sales
- Customer service
- Microsoft Office
Quick apply

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inbound customer service jobs near alberta

Inside Sales and Customer Service Specialist

Guardian Telecom Ltd.
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$58,000–$67,000 a year
10 days ago

Qualifications

CRM software
Sales support
Sales
Customer service
Engineering
ERP systems
Microsoft Office
High school diploma or GED
Inside sales
Bachelor's
Organizational skills
Telecommunication
Phone etiquette
Business
Associate's degree
Communication skills

Full job description

Company Overview

Guardian Telecom Ltd. is an innovative global manufacturer and supplier of telecommunications and electrical products. A world leader of building rugged, safe, reliable telecommunication devices and solutions used in harsh environments, extreme elements, critical infrastructure, and safety-critical and mission-critical applications around the world.

The company, through its brand names (Guardian Telecom, ProTalk, Teletics, CircaMax, and Westronic) designs, manufactures and markets surge protection equipment, custom cables, ruggedized wired and wireless communications equipment and intelligent device monitoring and alarm management solutions for use in uncompromising industrial environments.

Job Overview

The Inside Sales and Customer Service Specialist plays a critical role in supporting both the company's sales operations and customer experience, with a primary focus on inside sales support. This position is responsible for ensuring the accurate preparation of quotes, precise order processing, and maintaining the highest standards of data integrity throughout the sales cycle.

Success in this role requires exceptional attention to detail, strong organizational skills, and a customer-focused approach to supporting both internal sales initiatives and external client relationships.

Responsibilities

Inside Sales and Order Administration (Primary Focus)

Process and manage customer orders accurately through the ERP system from order entry to delivery.
Prepare customer quotes and commercial proposals based on specifications, pricing, and production lead times.
Support inside sales activities by following up on leads, conducting market research, and identifying upselling and cross-selling opportunities.
Apply sales best practices to build and nurture customer relationships.
Coordinate with production, logistics, and quality teams to ensure timely order fulfillment and proactively communicate order status, shipping updates, and delivery delays.

Customer Support

Serve as the primary point of contact for inbound phone, email, and online customer inquiries, providing professional and responsive service.
Resolve Tier 1 customer service and technical support requests, direct customers to self-service resources, and escalate complex issues to the technical support team.
Coordinate with service teams to manage customer escalations and ensure timely follow-up.
Provide cross-functional administrative and front-office support to maintain business continuity during staff absences.

Technical Literacy and Process Contribution

Maintain in-depth knowledge of company products, manufacturing capabilities, and applicable industry standards and certifications.
Ensure CRM records are accurate and up to date, including customer information, sales activities, and account interactions.
Capture and communicate customer feedback to support product improvements, while assisting with cross-training and onboarding initiatives.
Comply with company policies, quality standards, and health and safety requirements.

Requirements

High school diploma required; associate or bachelor’s degree in business, engineering, or a related field preferred.
2+ years of inside sales or customer service experience, preferably in a manufacturing environment.
High data accuracy and a methodical approach to handling complex technical quotes and order specifications.
Technical aptitude and the ability to read/interpret basic technical drawings/specifications is a plus.
Proficiency in Microsoft Office Suite and experience navigating ERP platforms, CRM systems, and customer service ticketing software.
Excellent written and verbal communication skills. Exceptional phone etiquette and the agility to switch tasks seamlessly between focused administrative data entry and incoming customer requests.
Exhibits strong interpersonal and customer service skills; an approachable, collaborative team player.

Guardian Telecom Ltd. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Pay: $58,000.00-$67,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

Quick apply

Refine Your Search

inbound customer service jobs in alberta

Inside Sales and Customer Service Specialist

Call Center Representative

Call Centre Agent

Customer Service Opportunity - Work from Home

Work at home Customer Service Opportunity

Client Support Representative - REMOTE

Customer Support Specialist

Helpdesk Support Technician

RV Sales Associate - Woody's RV World High River

Insurance Advisor, Personal Lines

Internet Sales Manager

Logistics LTL Coordinator/Dispatcher

Commercial Execution Specialist

Junior Account Executive

Specialty Finance Manager

Sales Specialist - TELUS | Koodo

Inside Sales Representative

Inside Sales Representative

Service Inside Sales Representative

Inside Sales Representative

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