Please note the compensation as indicated includes a service charge component. The base wage range is between $49,000 to 53,000.
Are you passionate about making memories and being a part of the success of an event? Weddings, business conferences, group events – do you love working in a fast-paced, never boring, environment? And on top of that do you have a warm, outgoing and energetic personality?
If so, we have an exciting opportunity that awaits you!
Become part of the Banff Park Lodge Collection of Hotels team! We are a vibrant and innovating locally owned group of hotels on the edge of downtown Banff. Our two sister properties, Bow View Lodge and Peaks Hotel & Suites, complete the team. We also operate 3 dining outlets with over 19,000sq ft of meeting space that requires catering concepts for a variety of groups and special events.
INCLUSION COMMITMENT
We are proudly committed to creating an inclusive, safe, and equal work environment for all. We find strength in having a diverse team and want our people to succeed and thrive inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other.
If you need support of any kind — such as communication support, accessibility accommodations, or other assistance — we’re happy to consider all requests. Please email [email protected] with the subject “APPLICANT ASSISTANCE REQUEST”.
We thank all candidates for their application.
THE ROLE
Thank you for your interest in joining our team as Banquet and Event Manager! In this position you would be working day shifts, evening shifts, weekends and holidays with opportunities for overtime hours. The salary for this position is based on experience.
Amazing benefits are waiting for you, not limited to (and subject to change):
- Private room in Staff accommodation ranging from $10.50 - $26.00 per day (based on availability),
- Staff rates and friends and family rates at our hotels and restaurants,
- Frequently held staff events and involvement opportunities,
- Free duty meals in the Staff Cafeteria, serving hot meals for lunch and dinner daily,
- Health benefits available for full-time staff after 6 months of employment, including life insurance, dental, medical and drug coverage,
- Free dry cleaning for work attire available,
- Employee Assistant Program, providing free professional counselling sessions,
- Free Canoe Rentals at Banff Canoe Club in the summer,
- Ski pass discounts and subsidy program available in the winter,
- Use of hotel pool and gym facility (restrictions apply),
- Employee Referral Program,
- English as a Second Language course reimbursement,
- And more!
This is generally what your day-to-day would entail:
- Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed,
- Be a part of recruiting and oversee staff training,
- Create staff schedules,
- Provide excellent customer service and react quickly and professionally to guest concerns,
- Balance operational, administrative and colleague needs,
- Contribute to departmental meetings,
- Review all banquet event orders to ensure proper set-ups, coffee breaks and meals are in place,
- Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized,
- Ensure proper staffing and scheduling of all Banquet colleagues in accordance to productivity guidelines,
- Follow all policies, procedures, and service standards,
- Follow all safety and sanitation policies when handling food and beverage,
- Making weekly schedules,
- Conducting payroll reports and ensuring accuracy,
- Monthly inventory,
- Report to Assistant Director of Food & Beverage & Director of Food & Beverage,
- More as needed or assigned.
Here are some of our expectations:
- Flexible schedule required
- Previous food and beverage management experience required
- Strong interpersonal and communication skills to be an effective leader to your team
- Must be physically cable of lifting and carrying up to 50 pounds.
If you feel that you are the suitable person for this role, please apply directly via Indeed.
Thank you for your interest in our company!
Job Types: Full-time, Permanent
Pay: $58,000.00-$62,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
Application question(s):
- When are you available to start?
- How long do you plan to be in Banff?
- Please state your pronoun (optional).
- Do you require staff accommodation?
- Do you require assistance during the application process, such as help with interviews, forms, communication, or other? If so, please send an email to [email protected] with the subject “APPLICATION ASSISTANCE REQUEST” to request assistance OR indicate Not Applicable (N/A).
Experience:
- Banquet Manager: 1 year (required)
Work Location: In person
