Job Description:
Orangetheory Fitness is more than just a workout - it's a community committed to helping people live healthier, longer lives. At Orangetheory Fitness Barrie, we're looking for an energetic, organized, and people-focused Studio Manager to lead our studio's daily operations.
This is a hands-on leadership role responsible for driving membership growth, delivering an exceptional member experience, developing our Sales Associate team, and ensuring the studio operates efficiently every day.
Key Responsibilities
Sales & Membership Growth
- Lead the studio in achieving monthly membership sales and retention goals.
- Coach and support Sales Associates to maximize performance.
- Conduct prospecting, follow-up, upgrade, referral, and win-back calls.
- Monitor studio KPIs using Mindbody Online (MBO) and Orangebook.
- Plan and execute community marketing initiatives and local partnerships.
- Support social media content and studio promotions.
Studio Operations
- Oversee daily studio operations and ensure a seamless member experience.
- Manage membership administration including freezes, cancellations, upgrades, downgrades, and billing issues.
- Monitor inventory for heart rate monitors, retail, office, and cleaning supplies.
- Assist with staff scheduling, payroll preparation, and commission tracking.
- Ensure studio cleanliness, organization, and Orangetheory brand standards are consistently maintained.
Leadership & Team Development
- Recruit, onboard, train, and mentor Sales Associates.
- Schedule and conduct regular coaching conversations and performance reviews.
- Lead weekly team huddles and monthly staff meetings.
- Foster a positive, accountable, and energetic studio culture.
- Address member concerns professionally and support conflict resolution.
Member Experience
- Deliver outstanding customer service and build lasting relationships with members.
- Ensure every prospective member receives an exceptional first experience.
- Monitor member engagement and implement retention initiatives.
- Create a welcoming, inclusive environment for members and staff.
Qualifications
- 2-5 years of leadership experience in fitness, retail, hospitality, or customer service.
- Proven ability to motivate teams and achieve sales goals.
- Excellent communication, organization, and problem-solving skills.
- Comfortable using Microsoft Office and CRM software (Mindbody experience is an asset).
- Passion for health, wellness, and community.
- Flexible availability, including evenings and weekends.
Compensation
- $22.00 per hours (30 hours per week)
- Complimentary Orangetheory membership.
- Performance-based bonus and incentive opportunities.
- Opportunities for professional growth and development.
Why Join Orangetheory Fitness Barrie?
At Orangetheory, you'll have the opportunity to make a meaningful impact every day. You'll lead a passionate team, help members achieve life-changing results, and be part of one of the world's leading fitness brands. If you're a motivated leader who enjoys working with people and thrives in a fast-paced environment, we'd love to hear from you.
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory Fitness is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual qualifications, without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other status protected by the laws or regulations in the locations where we operate.
OTF Canada Inc (“OTFC”) is a distinct and different organization from its franchisees. Each Orangetheory Fitness® franchised location is independently owned and operated by an independent franchisee. OTFC plays no role in any recruitment, employment, or hiring decisions made by a franchisee. Employees at a franchise location are solely and exclusively employed by the Franchisee and are not employees of OTFC. OTFC provides this platform which enables applicants to apply to different franchised locations. This service is provided solely for the convenience of potential applicants and as a service to franchisees. OTFC is not involved in any hiring or employment-related decisions for franchise locations and OTFC is unable confirm the availability or accuracy of posted franchisee job openings. In using this service, you acknowledge that OTFC takes makes no representations as to the accuracy or existence of job postings made by franchisees and acknowledge that all discussions and decisions relating to employment shall be exclusively between you and the franchisee.
OTF Canada Inc (« OTFC ») est une entreprise distincte et différente de ses franchisés. Chaque établissement franchisé Orangetheory FitnessMD est détenu et exploité par un franchisé indépendant. OTFC ne joue aucun rôle dans les décisions en matière de recrutement, d’emploi ou d’embauche prises par un franchisé. Les employés d’un établissement franchisé sont uniquement et exclusivement employés par le franchisé et ne sont pas des employés d’OTFC. OTFC fournit cette plateforme qui permet aux candidats de poser leur candidature pour différents établissements franchisés. Ce service est uniquement offert pour faciliter les démarches des candidats potentiels et en tant que service aux franchisés. OTFC ne participe pas aux décisions relatives à l’embauche ni à l’emploi dans les établissements franchisés et ne peut confirmer la disponibilité ni l’exactitude des offres d’emploi affichées par les franchisés. En utilisant ce service, vous reconnaissez qu’OTFC ne fait aucune déclaration quant à l’exactitude ou à l’existence des offres d’emploi faites par les franchisés et vous reconnaissez que toutes les discussions et décisions relatives à l’emploi seront exclusivement entre vous et le franchisé.
