Job Title
Sales Manager, Senior Care and Strategic Accounts
Location
Brantford, ON (Hybrid)
Employment Type
New, Full-Time Permanent position
About Stevans Commercial Interiors
Stevans is a Canadian supplier serving long-term care, retirement, healthcare, and commercial environments across Canada for 30+ years. Our customers represent over 1000+ communities coast to coast from Vancouver, BC to St. John’s, NL. We provide furniture, window coverings, fabrics, and interior solutions that support comfort, safety, and durability in senior living spaces. Our team manages every step of the process from product selection to quoting, procurement, and installation support as a true one-stop shop solution. You will join a small, rapidly expanding team that obsesses over delivering exceptional service and support that our customers can count on. As a growing organization, priorities can evolve quickly. Success in this role requires someone who enjoys building structure, creating clarity, and keeping multiple initiatives moving forward in a fast-paced environment. Stevans offers a collaborative environment where motivated individuals can build long-term careers (our average employee tenure is 10+ years!).
As the business continues to grow, we are seeking a strategic, relationship-focused sales leader to help build upon our strong reputation, strengthen existing client partnerships, and drive future growth.
The Opportunity
This newly created leadership role offers the opportunity to shape the future of a growing business. Working closely with the ownership team and founder, you will transition key client relationships, drive growth initiatives, build scalable sales processes, and expand Stevans’ presence across Canada’s long-term care and retirement sectors
The role is based in Brantford, ON and involves regular travel across Canada to meet clients, attend industry events, and support business development activities.
What We Offer:
- Competitive base salary with commission opportunity
- Comprehensive health benefits and flexible vacation policy
- Paid travel expenses and car allowance
- Commitment to professional growth
- A mission-driven culture focused on excellence and client satisfaction
Key Responsibilities
Strategic Account Management
- Maintain and strengthen relationships with existing long-term care and retirement home clients.
- Act as a trusted advisor to key customer stakeholders.
- Ensure Stevans remains front-of-mind for new construction, renovation, expansion, and replacement projects.
- Identify opportunities to increase share of wallet within existing accounts.
- Coordinate client follow-up activities and account planning.
Business Development
- Develop and execute a growth strategy focused on the senior living sector.
- Identify and pursue new business opportunities across Canada.
- Build relationships with:
- Long-term care operators
- Retirement home operators
- Architects
- Designers
- Procurement leaders
- Corporate head office decision-makers
- Generate and manage a healthy sales pipeline.
- Represent Stevans at industry events and conferences.
Sales Operations & Process Development
- Establish CRM discipline, pipeline management, and sales reporting processes.
- Develop scalable sales tools, account planning frameworks, and best practices.
- Analyze market trends and sales performance to identify growth opportunities and improve efficiency.
- Help build the foundation for a repeatable and scalable sales function.
Leadership & Team Development
- Partner with ownership on sales strategy and organizational growth.
- Support the future recruitment, onboarding, and development of business development team members.
- Share knowledge, best practices, and market insights across the organization
What Success Looks Like
Within the first 12 months, this individual will:
- Build credibility with major long-term care and retirement home operators.
- Establish a structured CRM and pipeline management process.
- Increase visibility of future project opportunities.
- Identify and secure new revenue opportunities.
- Create the foundation for a scalable sales function.
Qualifications
Required
- 7+ years of business development, sales, account management, or sales leadership experience.
- Ability and willingness to travel approximately 25% – 40% of the time within Ontario (semi-annually National).
- Demonstrated ability to thrive in a fast-paced, evolving environment, successfully balancing multiple concurrent client projects, strategic initiatives, and competing priorities while bringing structure, organization, and accountability.
- Proven ability to develop and grow strategic client relationships while managing complex B2B sales cycles.
- Strong networking and relationship-building skills with demonstrated ability to work independently in a growth-oriented environment.
- Experience using CRM systems and pipeline management tools.
- Excellent communication, presentation, and negotiation skills.
Strongly Preferred
Existing relationships within Canada’s senior care sector and experience in one or more of the following sectors would be considered a significant asset
- Long-term care, retirement living, senior housing, or healthcare
- Commercial interiors, contract furniture, architectural products, or construction-related sales
What You Bring
- Entrepreneurial mindset with a builder's mentality.
- Ability to balance strategy with hands-on execution.
- Strong business acumen and commercial judgment.
- Customer-focused, relationship-driven approach.
- Passion for growth, innovation, and creating long-term value.
Interested in being a part of Stevans Commercial Interiors? We look forward to your application!
Stevans Commercial Interiors is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirements. Please note that only those candidates selected for an interview will be contacted.
Please note we are only accepting applications from those authorized to work in Canada and we are not currently sponsoring any temporary or permanent work visas.
Stevans Commercial Interiors is working in partnership with HR à la carte for our recruitment efforts.
Use of AI in Hiring: Some stages of our recruitment process may use AI-assisted tools to support recruitment efforts; however, all applications are screened and assessed by human reviewers. In addition, all final hiring decisions are made by humans.
Benefits:
- On-site parking
- Paid time off
Application question(s):
- Are you legally allowed to work in Canada?
- Are you willing to complete a background criminal check as well as professional references, at a later stage, as a condition of employment?
- The position is hybrid (2-3 days in office) and is located in Brantford, Ontario. Is this location OK for a commute?
- The role will also require travel (25% - 40%) across Ontario to current and prospective clients. Are you able to commit to regular travel?
- What are your base salary expectations and OTE?
- Briefly describe your business development experience in the commercial furniture industry.
- Tell us about the largest or most complex B2B sales opportunity you've personally led from initial contact to signed agreement. What was your role and what was the outcome?
- Have you helped build or improve a sales process, CRM workflow, or sales department? Please describe your contribution.
Work Location: Hybrid remote in Brantford, ON
