Burlington, On Client services associate (bilingual french) Jobs – 6 Openings This Week

Client Services Associate (Bilingual French)
Worksite Safety —Burlington, ON
- From $52,000 a year
- Weekends as needed
- Bilingual
- Customer service
- AI
Quick apply
Customer Care Associate (Bilingual)
Alcon —Mississauga, ON
- $25.00–$40.75 an hour
- Full-time
- Bilingual
- Customer service
- English
- Paid time off
Bilingual Customer Service Rep I
NCR Atleos —Mississauga, ON
- $40,000–$48,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee assistance program
Quick apply
26-Store manager
Bain Dépôt —Oakville, ON
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
Bilingual Senior Commercial Lawyer
TransUnion —Burlington, ON
- $144,000–$198,000 a year
- Full-time
- Bilingual
- English
- Travel
3d
Bilingual Associate Program Manager
BioScript Solutions —Canada
- Remote
- Bilingual
- English
- Project management
Quick apply
13d

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Client Services Associate (Bilingual French)
Worksite Safety —Burlington, ON
Handle a steady volume of back‑to‑back calls with a professional, friendly and helpful tone. Support Worksite's instructor team with in-class student requests.
From $52,000 a year
Quick apply
Jr. Associate, Immigration Law
True North HR Consulting —Toronto, ON
Familiarity with IRCC online portals, case management systems, and e-filing processes is an advantage. Provide day-to-day direction and oversight to law clerks…
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Customer Care Representative - Bilingual (Fr/Eng)
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Initiate outbound calls to our customers. They are responsible for providing exceptional customer service, primarily over the phone, email, and chat, for…
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Client Services Associate (Bilingual French)

Worksite Safety -
Burlington, ON

Quick apply

Job details

Full-time
From $52,000 a year

Qualifications

Live chat
Bilingual
French
Customer service
Call center
Technical support
Zendesk
AI
Communication skills
Teaching

Full job description

We’re looking for an enthusiastic Client Services Associate who is
French/English bilingual, self-motivated and passionate about amazing customer service. If you love talking to people, solving problems and being surprisingly helpful, then this role is for you!

As an integral part of the customer-facing team, this role provides support and guidance to employers, employees and job seekers who have varied needs related to their health and safety training and the use of Worksite's online learning system. The Client Services Associate sees that clients and prospective clients have an amazing experience throughout their entire time with Worksite.

Based out of our Burlington, Ontario head office, this full-time role is needed to support our existing team and will have a varied schedule of weekdays, weekends, daytime and evening shifts.

As a Client Services Associate you can expect to:

Interact with people across Canada by phone, chat and email to resolve questions about Worksite Safety's product and service offerings
Handle a steady volume of back‑to‑back calls with a professional, friendly and helpful tone
Document interactions clearly and accurately across multiple systems
Assist with technical support related to Worksite’s Learning Management System
Register customers in eLearning and instructor-led training
Provide basic occupational health and safety information and redirect customers to appropriate internal subject matter experts as required
Support Worksite's instructor team with in-class student requests
Follow up with existing clients to support them with any questions about their training purchases
Explore customer needs through conversation and build rapport
Identify areas to improve customer experience based on customer feedback and your own observations

About You

You’ll be a perfect fit for this energetic team if:

You love talking to people, learning what they need, and helping them find a solution
You stay calm and steady under pressure and don’t take customer tone personally
You enjoy working collaboratively and supporting your team
You’re comfortable with structured workflows, routine tasks and managing a consistent call queue
You think outside the box when it comes to solutions that are surprisingly helpful to ensure our clients are happy
You can navigate the internet and apps at lightning speed, but you are genuinely patient and understand that not everyone has the great technical skills that you have.

You’ll need to bring:

Experience in a relationship-centric communications-based role such as customer service, call centre or technical support
Experience with a CRM and/or client support system (Zendesk preferred)
Reliable attendance and punctuality
Strong verbal and written communication skills
Proficiency with computer tech/IT an asset
Able to legally work in Canada

Bonus skills (nice to have):

Experience with messaging or chat‑based support
Experience in hybrid call/chat workflows
Experience in education or student support environments
Experience in a call‑centre environment

Why A Career At Worksite Safety Is For You

We are looking for a great person to join a great team and we offer a work environment that can see you develop your career with an established leader in the industry. Worksite also offers:

Competitive base salary
Fully company-paid health benefits package including $2000 in annual spending allowances
Three weeks paid vacation per year
Free parking
Ongoing development and learning
Exciting and collaborative work environment
Working on an awesome team with a great company culture!

If this role is the right fit for you, please submit your resume and cover letter. We thank all those that apply, however, only those selected for further consideration will be contacted.

In an effort to provide an authentic experience for our candidates, Worksite Safety does not use AI tools in the recruitment process. Similarly, we appreciate candidates who offer us only content that is a true reflection of their own work.

A Little More About Us

Worksite is one of Canada’s leading providers of occupational health and safety services and was listed on Growth 500 as one of Canada's Fastest Growing Companies for three consecutive years by Canadian Business and Maclean's.

We help workers stay safe, and we help employers make it happen. We believe that work life should be enjoyable, and that creating a safe workplace should be enjoyable too. We do that through providing our clients with excellence in advice and service, as well as delivering high-quality online, instructor-led training, and safety products.

Worksite is committed to providing a diverse and inclusive workplace. We encourage applications from all qualified candidates, including those with disabilities, and will make all reasonable accommodations needed to ensure fairness in the recruitment, assessment and selection process.

For more, please check out: https://www.youtube.com/watch?v=4FpJSm9We4o

Our Values

Building Together - We work collaboratively because we know that everyone has great ideas and unique perspectives build a better result. We are stronger when we are all-in as one team.

Growing Through Experimentation - We relentlessly pursue our vision by improving and expanding what we do, experimenting with new ideas, and valuing tests over assumptions.

Being Surprisingly Helpful - We look for ways to surprise and delight by going above and beyond to help others, even when we don't stand to gain anything from it.

Enjoying our Work Life - Because our lives are better when we enjoy our work, we build genuine, positive, and supportive relationships with each other and inject a little fun wherever we can.

#HP

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client services associate (bilingual french) jobs in burlington, on

Client Services Associate (Bilingual French)

Customer Care Associate (Bilingual)

Bilingual Customer Service Rep I

26-Store manager

Bilingual Senior Commercial Lawyer

Bilingual Associate Program Manager

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