Caledon On It Jobs – 68 Openings This Week

Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
- $30–$36 an hour
- Temporary
- Azure
- Customer service
- Research
Quick apply
Program Lead- Senior IT Asset Management
Buchanan Technologies —Brampton, ON
- $100,000–$115,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's
- No university degree
- Disability insurance
- Dental care
Quick apply
NetSuite Service Delivery Consultant
Elim Solutions —Ontario
- $100,000–$120,000 a year
- Full-time
- Remote
- Computer Science
- Sales
- ERP systems
Quick apply
CPA with a passion for tech
BAI Bragonier + Associates Inc —Ontario
- $85,000–$115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Software troubleshooting
- Data analysis skills
- Disability insurance
- Dental care
Quick apply
6h
NetSuite Financial Administrator
Tire Discounter Group Inc. —Orangeville, ON
- $120,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Inventory management
- ERP systems
- Mileage reimbursement
- Dental care
Quick apply
3d
3rd Line Network Support Engineer **Relocation to Bermuda**
The Platinum Group —Ontario
- $113,000–$150,000 a year
- Full-time
- Azure
- SQL
- AWS
- Relocation assistance
Quick apply
Specialist, HRIS
Coca-Cola Canada Bottling Limited —Brampton, ON
- $82,800–$115,000 a year
- Hybrid work
- Computer Science
- Engineering
- SQL
- Employee assistance program
12d
Aerospace Telecommunications and Information Systems Technician
Canadian Armed Forces —Ontario
- $4,337–$6,413 a month
- Part-time
- Bachelor's
- Dental care
- Paid time off
Senior Cloud Engineer
BMO Financial Group —Ontario
- $75,900–$141,900 a year
- Full-time
- Remote
- DevOps
- AWS
- Analysis skills
- Tuition reimbursement
- Life insurance
Technicien·ne en systèmes d’information
Forces Armées Canadiennes —Ontario
- $4,337–$6,413 a month
- Part-time
- No experience needed
Systems Analyst (Enterprise Applications & Integration)
Altis Recruitment —Maple, ON
- $45–$58 an hour
- Hybrid work
- Azure
- SQL
- JavaScript
Quick apply
14d
Manager, IT GRC
407 ETR —Woodbridge, ON
- $160,000–$185,000 a year
- Full-time
- Computer science
- Computer Science
- Engineering
IT Architect, AI Technical Design
Saputo Inc. —Georgetown, ON
- $104,265–$136,850 a year
- Full-time
- Bilingual
- Computer Science
- English
- Paid time off
IT Technician
MVP IT —Brampton, ON
- From $38,000 a year
- Full-time
- Windows
- Bachelor's
- Computer networking
- Dental care
- Paid time off
Quick apply
14d
IT Platform Engineer
Socomec Group —Brampton, ON
- $110,000–$130,000 a year
- Full-time
- Azure
- Computer Science
- Windows
Supervisor - IT Operations
MDA —Brampton, ON
- $90,000–$105,000 a year
- Full-time
- Bilingual
- Computer Science
- English
- Disability insurance
- Dental care
6d
IT Developer
Noranco —Woodbridge, ON
- SQL
- Analysis skills
- Disability insurance
- Dental care
Quick apply
Helpdesk Manager
BGBx —Brampton, ON
- $105,000–$150,000 a year
- On call
- Remote
- Customer service
- Windows
- Microsoft Office
- Paid time off
- Life insurance
Quick apply
Network Cloud Engineer
Cognizant —Brampton, ON
- $77,500–$91,000 a year
- Full-time
- Hybrid work
- Azure
- Research
- Analysis skills
Sr. IT Security Analyst
407 ETR —Woodbridge, ON
- $115,000–$140,000 a year
- Full-time
- Azure
- Computer Science
- Engineering

I want to receive the latest job alerts for it in caledon on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near caledon on

Service Desk Analyst -Level 1

Buchanan Technologies -
Brampton, ON

Quick apply

Job details

Temporary | Fixed term contract
$30–$36 an hour

Qualifications

Authentication
ITIL Certification
Azure
Operating systems
Customer service
iOS
Research
Windows
ITIL
VMWare
College diploma
Communication skills

Full job description

Service Desk Analyst
12 months contract
Onsite, Brampton
Willing to work on a rotating shift for 8 hrs. between the hours of 5 AM-12AM
$30-$36 per hr.

Job Summary

Responsibilities

Responds to all reports of technology incidents, service requests, and how-to inquiries via phone, email, walk-in, IM, and the IT Self Service Portal in a prompt, efficient, professional and courteous manner.
Records, tracks, and updates all incidents, service requests (catalog items), and how-to inquiries and coordinates with vendors to create tickets via phone, email, or web, ensuring adherence to incident and request management procedures.
Provide first-level support for client hardware, virtual machines, software, multi-factor authentication tools, USB encrypted keys, mobile devices (e.g., smartphones, tablets), & VDI infrastructure and escalate complex issues, serving as a liaison between different support levels.
Provides follow-ups and status updates to members and internal ITS personnel on incidents, service requests, and escalated issues.
Monitors system performance, reports and records outages or service degradations, and initiates major incident and problem tickets as needed.
Keeps members informed about new procedures, maintenance windows, IT advisories, and other important updates to ensure smooth operations.
Manages onboarding and offboarding processes by creating, modifying, and deactivating user accounts, permissions, and access across various internal and external systems.
Maintains and administers email accounts, calendars, shared mailboxes, and distribution groups to ensure seamless communication and access control.
Creates, updates, and formats Service Desk documentation in the Knowledge Base.
Analyzes Service Desk processes to identify and recommend improvements for service efficiency.
Analyzes, releases or escalates suspicious emails to ensure compliance with cybersecurity protocols.
Performs additional duties as assigned.

Qualifications

Education / Knowledge

A Community College Diploma in a computer-related discipline or equivalent, or an equivalent combination of education and experience. ITIL Foundation and above certifications an asset.

Experience

A minimum of two (2) years related experience required.
Demonstrated knowledge of current desktop operating systems such as Windows, Mac, OS, iOS, iPadOS.
Demonstrated knowledge of supporting virtual infrastructure such as VMware.
Demonstrated knowledge of supporting on-premises and cloud-based Azure AD.
Demonstrated knowledge of supporting MDM platforms such as Workspace One.
Demonstrated knowledge of supporting two-factor authentication and identity providers.
Demonstrated knowledge in supporting clients using remote tools.
Demonstrated knowledge in managing key processes in an IT organization, e.g. Service Delivery, Users Management, Change, Incident and Problem Management, and IT Infrastructure Library (ITIL).
Demonstrated written communication skills.
Demonstrated analytical, research and problem-solving skills.
Demonstrated ability to extract relevant information from customers.
Effective oral communication and interpersonal skills.
Excellent customer service skills.

Job Type: Fixed term contract

Pay: $30.00-$36.00 per hour

Work Location: In person

Quick apply

Refine Your Search

it jobs in caledon on

Service Desk Analyst -Level 1

Program Lead- Senior IT Asset Management

NetSuite Service Delivery Consultant

CPA with a passion for tech

NetSuite Financial Administrator

3rd Line Network Support Engineer Relocation to Bermuda

Specialist, HRIS

Aerospace Telecommunications and Information Systems Technician

Senior Cloud Engineer

Technicien·ne en systèmes d’information

Systems Analyst (Enterprise Applications & Integration)

Manager, IT GRC

IT Architect, AI Technical Design

IT Technician

IT Platform Engineer

Supervisor - IT Operations

IT Developer

Helpdesk Manager

Network Cloud Engineer

Sr. IT Security Analyst

I want to receive the latest job alerts for it in caledon on

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected