Calgary Ab Call centre agent Jobs – 12 Openings This Week

Call Centre Agent
Public Storage —Calgary, AB
- From $18 an hour
- Full-time
- Bilingual
- Customer service
- English
- Work from home
Quick apply
Casual Control Centre Operator
GardaWorld —Calgary, AB
- $22–$23 an hour
- 12 hour shift
- Customer service
- High school diploma or GED
- Typing
Quick apply
10d
Customer Service Agent
Mattress Omni —Calgary, AB
- $16–$18 an hour
- Weekends as needed
- Bilingual
- Sales
- English
- COVID-19 protective measures
Front Desk Agent
Canadian Hostelling Association —Calgary, AB
- $18.14 an hour
- Hotel
- Front desk
- In-person
Quick apply
Agent à la réception
Canadian Hostelling Association —Calgary, AB
- $18.14 an hour
- English
- Hotel
- Front desk
Quick apply
4d
Inside Sales Agent
Dunn Group —Calgary, AB
- $40,560 a year
- Full-time
- Remote
- Communication skills
- Dental care
- Vision care
Quick apply

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ASAP Traffic Inc. —Calgary, AB
Adaptable and able to manage last-minute or emergency requests. Supervising and supporting field staff. *Experience as a Traffic Control Coordinator, Lane/…
$55,000–$85,000 a year
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Shipper/Receiver/Forklift Operator
Redline Industrial Ltd. —Wheatland County, AB
Manage shipping and receiving processes, including verifying incoming shipments against purchase orders and packing lists.
$25–$40 an hour
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Insurance Service Agent (Flexible Work Arrangements)
CAA Insurance Company —Thornhill, ON
Answer inbound calls from existing policyholders regarding their policy change inquiries, questions pertaining to their policy coverage, general service…
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Bilingual Customer Experience Specialist
Canadian Appliance Source —North York, ON
Process and track returns, including reviewing return requests, initiate warranty service calls, order parts replacement, and ensuring proper handling of…
$20–$23 an hour
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8d

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Call Centre Agent

Public Storage -
Calgary, AB

Quick apply

Job details

Full-time
From $18 an hour

Qualifications

Live chat
Bilingual
French
Customer service
Call center
English
Communication skills

Full job description

We are a small but dynamic team of agents where our goal is to deliver a world class customer experience to people looking for storage. The environment fosters sharing of ideas and best practices and everyone has each other’s back. Quality is the name of the game and getting off the phone quickly with customers is not the mandate. While we operate as a call centre, we are far from the stereotypical ones that are out there. There’s never been a better time to join a team where you can learn, grown and have fun at the same time all in the comfort of your own home.

The Company: Public Storage was founded in 1972 and was introduced to Canada in 1979 and we’ve never looked back. With 65 properties and counting, we are the leaders in self-storage and if anybody asks, “Yes, you can move in for $1”. We invented this promotion!

We operate on three company principles:

Mission: To work together and be the business of choice for our customers, employees and shareholders.

Vision: To be Canada’s leader in self-storage

Purpose: To build a first class, meaningful and long-term relationship with every customer.

The Position: We are looking for full-time bilingual or English only Customer Solution Agents to work from home that can really connect with consumers, WOW them and provide the right self-storage advice and solution. We promise:

A fully remote, work-from-home position with full support and resources from corporate head office

No cold calling and you are not on the clock. Inbound calls only.

Competitive hourly rate with annual merit increases

Full benefits program and incentive plans.

The Location: This position offers the Customer Solutions Agent the opportunity to conveniently work from home on a permanent basis, with the option of working at the office. The office is located in Vancouver at 2650 Rupert Street.

Requirements:

English only or Bilingual in English and French is an asset.

Ideally, up to 2 years of previous experience in an inbound call centre environment or 1 year or more of customer service experience in a non-call center environment with proven success of using sales techniques to drive revenue.

Excellent communication skills.

Ability to persuade and create that “WOW” experience.

Problem solver with ability to make quick decisions on the fly.

Ability to exhibit active listening while attending to customer needs.

Able to work independently with minimal supervision.

Responsibilities:

Handle all inbound calls, delivering a world-class customer experience.

Communicate effectively to customer correspondence via live chat and email.

Work with a call script as a guide but creatively make it your own.

Provide product knowledge and solutions to customers to best suit their storage needs.

Book reservations in a customer relationship management (CRM) software tool.

Deal with customer complaints and escalations.

Ad hoc tasks as assigned by call centre manager

Why Should You Apply?

Work from Home with flexibility to work at corporate head office if needed.

Starting pay of $18/hr. with merit increase based on annual Performance Appraisal.

Comprehensive onboarding and ongoing training and development.

Full benefits program after 3 months.

Company sponsored retirement savings plan.

Quarterly call-centre incentive bonus based on lead generation.

Thanksgiving Day gift and Christmas bonus up to $100.

Company-sponsored summer event and Christmas party.

Opportunity for advancement

Work remotely

Quick apply

Refine Your Search

call centre agent jobs in calgary ab

Call Centre Agent

Casual Control Centre Operator

Customer Service Agent

Front Desk Agent

Agent à la réception

Inside Sales Agent

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