Columbus Application services analyst Jobs – 28 Openings This Week

Epic - ATE Support Analyst
Redwood Technologies —Ontario
- 12 hour shift
- Customer service
- Microsoft Office
- Travel
Quick apply
14h
Senior Manual QA Analyst – Insurance & Financial Services (100% Remote)
Recrute Action Inc. —Ontario
- $50–$66 an hour
- Temporary
- Remote
- Azure
- DevOps
- SQL
- Work from home
Quick apply
3d
25-199 - Data Engineer - Azure Databricks - 11 month contract - Oshawa - Hybrid remote
CorGTA —Oshawa, ON
- $72–$90 an hour
- Contract
- Hybrid work
- Computer science
- Azure
- Computer Science
Deskside Support Analyst, FoxWise
Compugen Inc —Ontario
- $21–$38 an hour
- Full-time
- Hybrid work
- Computer Science
- Windows
- No university degree
Supervised ABA Behavioural Therapist/Clinician
Everyday Behavioural Services —Oshawa, ON
- $30–$40 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Psychology
- Flexible schedule
Quick apply
2d
Data Analyst - EPESI (Enterprise Performance Evaluation & Strategic Initiative)
Durham Community Health Centre —Oshawa, ON
- $65,000–$75,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
Oshawa Power Accounts Receivable Analyst
The MEARIE Group —Oshawa, ON
- $73,224–$109,836 a year
- Microsoft Word
- Microsoft Excel
- Finance
4d
Sr. IT Support Analyst
SIMNET —Whitby, ON
- $65,000–$75,000 a year
- On call
- Travel
- In-person
- Dental care
Quick apply
8d
IT Support Analyst
SIMNET —Whitby, ON
- Full-time
- Windows
- Scripting
- Computer networking
- Dental care
- Tuition reimbursement
Quick apply
8d
Onsite IT Support Specialist – Healthcare
SIMNET —Whitby, ON
- Full-time
- Computer science
- Computer Science
- Windows
- Dental care
- Tuition reimbursement
Quick apply
8d
Data & Systems Analyst
Aecon Group —Pickering, ON
- $70,000–$90,000 a year
- Microsoft Excel
- Engineering
- Analysis skills
- Tuition reimbursement
Investment Advisor
Royal Bank of Canada —Oshawa, ON
- Full-time
- Sales
- Business
- Marketing
Supervisor, Cyber Security
Elexicon Energy Inc. —Ajax, ON
- $118,400–$148,000 a year
- Full-time
- Azure
- Computer Science
Quick apply
11d
Analyst Part Time Day
Loblaws —Bowmanville, ON
- $17.60–$25.35 an hour
- Part-time
Junior Tax Analyst
Baker Tilly KDN LLP —Courtice, ON
- $50,000–$55,000 a year
- Overtime
- Bachelor's
- Accounting
- Accounting
- Wellness program
- Dental care
Quick apply

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Senior Manual QA Analyst – Insurance & Financial Services (100% Remote)
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Strong experience creating and executing detailed test cases, test plans, and test scenarios. Creating detailed test cases, test plans, and test scenarios: 5…
$50–$66 an hour
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3d

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Epic - ATE Support Analyst
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Quick apply
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Real Time Analyst
TP Canada —Toronto, ON
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Epic - ATE Support Analyst

Redwood Technologies -
Ontario

Quick apply

Job details

Contract
14 hours ago

Qualifications

Incident management
Customer service
Microsoft Office
Pharmacy
ServiceNow
IT
LPN
Epic
Communication skills

Full job description

Epic At-the-Elbow (ATE) Consultant – Go-Live J

ob Description

The Epic At-the-Elbow (ATE) Consultant provides frontline, on-site support to physicians, nurses, clinicians, and ancillary staff during an Epic EHR go-live. The ATE serves as the first point of contact for end users by answering workflow questions, assisting with system navigation, reinforcing training, identifying issues, and documenting incidents requiring escalation. The consultant plays a critical role in promoting user adoption, minimizing workflow disruptions, and ensuring a successful transition to the Epic electronic health record. ATEs are a visible presence throughout clinical and operational areas, providing immediate assistance while working closely with Epic application analysts, command center personnel, and hospital leadership to resolve issues quickly.

Key Responsibilities

Provide on-site "At-the-Elbow" support during Epic go-live activities.
Assist physicians, nurses, clinicians, registration staff, and ancillary departments with Epic workflows.
Answer end-user questions regarding system navigation, documentation, order entry, scheduling, registration, medication administration, and clinical workflows.
Reinforce Epic training and best practices while promoting user confidence and adoption.
Observe clinical workflows and identify opportunities for workflow improvement.
Troubleshoot basic Epic issues and determine appropriate resolution or escalation.
Document incidents, service requests, and enhancement opportunities using the organization's ticketing system (e.g., ServiceNow).
Escalate application, technical, interface, device, and workflow issues to the appropriate command center support teams.
Track open issues and follow up with users until resolution is confirmed.
Maintain frequent communication with department leadership and command center staff regarding recurring issues and trends.
Assist with testing peripherals including printers, scanners, barcode readers, label printers, mobile devices, and workstations.
Verify workstation functionality and Epic access during assigned shifts.
Support activation of downtime and recovery procedures when necessary.
Participate in daily shift huddles, issue reviews, and status meetings.
Maintain detailed documentation of issues, resolutions, and lessons learned.
Provide exceptional customer service while maintaining a calm and professional demeanor in high-pressure clinical environments.

Required Qualifications

Previous Epic go-live At-the-Elbow support experience preferred.
MUST LIVE IN ONTARIO, CANADA
Strong understanding of clinical or revenue cycle workflows.
Experience supporting one or more Epic applications such as:
Ambulatory
ClinDoc
ASAP
Willow
Resolute
Cadence
Prelude
Cupid
Radiant
OpTime
Anesthesia
Excellent verbal and written communication skills.
Strong troubleshooting and problem-solving abilities.
Ability to work independently with minimal supervision.
Proficiency using Microsoft Office applications.
Ability to quickly learn new workflows and technologies.

Preferred Qualifications

Epic Certification, Proficiency, or Credentialing (preferred but not always required).
Clinical background (RN, LPN, MA, RT, PT, Pharmacy, Registration, etc.) or healthcare IT experience.
Experience working in hospitals, ambulatory clinics, or integrated health systems.
Knowledge of IT Service Management (ITSM) processes and ticketing applications.

Skills

Epic workflow support
Customer service
Clinical workflow knowledge
Issue documentation
Incident management
Critical thinking
Communication
Team collaboration
Adaptability
Time management
Conflict resolution
Attention to detail

Working Conditions

On-site hospital or clinic assignment.
Extended shifts (10–12 hours) during go-live.
MUST RESIDE IN ONTARIO, CANADA
Day, evening, overnight, weekend, and holiday coverage may be required.
Walking throughout assigned clinical departments for the duration of each shift.
Ability to remain calm and professional in fast-paced, high-pressure environments.

Application Question(s):

MUST BE LOCATED IN ONTARIO, CANADA
Must have supported 2 Epic Go-Lives in Canada

Experience:

Epic ATE: 2 years (Required)

Work Location: On the road

Experience:

Epic ATE: 3 years (required)

Location:

Ontario (required)

Willingness to travel:

100% (required)

Work Location: On the road

Quick apply

Refine Your Search

application services analyst jobs in columbus

Epic - ATE Support Analyst

Senior Manual QA Analyst – Insurance & Financial Services (100% Remote)

25-199 - Data Engineer - Azure Databricks - 11 month contract - Oshawa - Hybrid remote

Deskside Support Analyst, FoxWise

Supervised ABA Behavioural Therapist/Clinician

Data Analyst - EPESI (Enterprise Performance Evaluation & Strategic Initiative)

Oshawa Power Accounts Receivable Analyst

Sr. IT Support Analyst

IT Support Analyst

Onsite IT Support Specialist – Healthcare

Data & Systems Analyst

Investment Advisor

Supervisor, Cyber Security

Analyst Part Time Day

Junior Tax Analyst

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