Columbus Corporate head office Jobs – 6 Openings This Week

Customer Care Coordinator
East Penn Canada —Courtice, ON
- $45,000–$55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Dental care
Quick apply
7d
Manager, IT Business Systems
East Penn Canada —Courtice, ON
- $115,000–$130,000 a year
- Full-time
- Bilingual
- PMP
- English
- Profit sharing
- Dental care
Quick apply
2d
Manager, Platform Technology
goeasy —Pickering, ON
- $99,187.50–$138,000.00 a year
- Computer Science
- PMP
- Master's degree
- Tuition reimbursement
Quick apply
Auto Collision Appraiser/Estimator
CSN Collision —Pickering, ON
- $50,000–$100,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
- Dental care
- Vision care
Quick apply
OTL Licensed Insurance Agent (Ontario)
Square One Insurance Services —Canada
- $60,000–$67,000 a year
- Full-time
- Remote
- High school diploma or GED
- Profit sharing
- Disability insurance
Quick apply
10d

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Senior Level Development Leader (Residential & Long-Term Care)
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Organize and lead community engagement initiatives for development projects. Oversee project pro formas, project and entitlement budgets, and financial…
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Quick apply
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corporate head office jobs near columbus

Customer Care Coordinator

East Penn Canada -
Courtice, ON

Quick apply

Job details

Full-time
$45,000–$55,000 a year
7 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
SAP
ERP systems
English
Microsoft Office
Manufacturing
AI
Communication skills
Time management

Full job description

When you join East Penn Canada, you become part of a leading battery solutions provider, serving essential industries across Canada. Our teams support transportation, motive power, backup power, and consumer markets by helping the business operate efficiently, serve customers effectively, and make informed decisions every day. We offer meaningful work, opportunities to grow, and the stability of a strong, national organization supported by programs and benefits designed to help you thrive.
“What Powers You” matters. Here’s how we support our corporate and support teams:

Competitive compensation with results-based rewards and annual merit increases tied to performance
100% employer paid health and dental benefits, plus insurance coverage, a Health Spending Account, and paid sick days to support your health and wellbeing
Profit sharing and deferred profit sharing programs to support long-term financial planning
Career growth opportunities, with many roles across our four divisions filled through internal promotions
Industry leading training and development, including inhouse learning opportunities and tuition reimbursement to support continued growth
A collaborative, team-based work environment where contributions are recognized and valued
Employee discounts on batteries, plus access to exclusive deals on popular brands

The Customer Care Coordinator is responsible for delivering exceptional front-line customer support to East Penn Canada customers across the country.
This 100% on-site vacancy is based out of our beautiful Head Office location in Courtice, ON, and plays a key part in ensuring timely, accurate, and professional service by managing customer inquiries, processing orders, resolving issues, and supporting key customer care programs.
As a core member of the Customer Care Team, the Coordinator also contributes to the growth of a profitable service business by identifying trends, communicating opportunities, and helping create positive customer solutions.
Key Responsibilities

Serve as the first point of contact for incoming customer inquiries (primarily through phone and email)
Manage customer requests, inquiries, and orders promptly and professionally
Accurately enter all customer information, orders, and communications into internal system
Resolve or escalate customer issues with urgency and provide follow up as required
Identify trends, recurring issues, and process improvement opportunities
Administer customer concerns and escalations, completing all required documentation
Support order delivery and recovery documentation including billing, returns, credit/debit memos, and account updates
Process customer part orders and generate accurate quotes
Respond to or escalate technical product or battery application inquiries
Monitor open orders and inventory to prevent back orders and late deliveries
Support warranty processing, returned goods acquisition, and inspection claims
Assist with battery recovery program activities and related administration

Experience & Qualifications

3-5 years of customer service experience, preferably gained from distribution or manufacturing environments
Strong customer service orientation and a strong sense of urgency
Excellent telephone communication skills — clear, professional, and customer focused
Strong ability to communicate in English (reading, writing, and speaking)
Highly organized with strong prioritization and time management abilities
Calm and composed under pressure, especially when problem solving
Positive, professional, and collaborative team player
Able to navigate Microsoft Office (Outlook, Word, and Excel) with strong documentation skills
Ability to learn and adapt to new computer systems and applications (experience with ERP systems such as SAP a major asset)
Battery, automotive, or related industry experience is an asset

Other Considerations:

Background checks including criminal checks and professional references are required as a condition of employment
Applicants who are interviewed for this position will receive a notification regarding the hiring decision within 45 days of their final interview date
Hiring range for this role is estimated at $45,000 to $55,000 annually - actual salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data

Join a team within the battery industry that values your contributions and invests in your long-term success.

AI Usage:
East Penn Canada uses artificial intelligence tools to support our recruitment process and improve the candidate experience, such as helping organize applications or highlight relevant qualifications. AI is not used to make hiring decisions. All hiring decisions are made by our recruitment team and hiring managers, who are trained to use these tools responsibly.

Application Process:
Applicants must be legally eligible to work in Canada to be considered. We thank all applicants for their interest, however, only those selected for an interview will be contacted by phone, email, and for some roles, by text message.All offers of employment are contingent upon the successful completion of thorough background checks, which may include criminal, credit, professional references, driver’s abstracts, and/or education/credentials verification.

Accessibility and Inclusion:
East Penn Canada is an equal opportunity employer committed to diversity, inclusion, and accessibility. We welcome applicants from all backgrounds and will provide reasonable accommodations for candidates with disabilities, upon request.

Quick apply

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corporate head office jobs in columbus

Customer Care Coordinator

Manager, IT Business Systems

Manager, Platform Technology

Auto Collision Appraiser/Estimator

OTL Licensed Insurance Agent (Ontario)

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