Columbus Customer service representative 12 month contract Jobs – 3 Openings This Week

Customer Service Representative II
Can-Tech Services —Ajax, ON
- $29–$34 an hour
- Rotating shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Spanish
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9d

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Customer Service Representative II
Can-Tech Services —Ajax, ON
Manual purchase order management for customers when booking of orders cannot be supported automatically, allocation of Wheels & Brakes (WB) parts in…
$29–$34 an hour
Quick apply
9d
Interim Manager (12 Month Contract)
Sephora —Newmarket, ON
In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives…
$54,800–$68,500 a year

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Customer Service Representative II
Can-Tech Services —Ajax, ON
Manual purchase order management for customers when booking of orders cannot be supported automatically, allocation of Wheels & Brakes (WB) parts in…
$29–$34 an hour
Quick apply
9d
Interim Manager (12 Month Contract)
Sephora —Newmarket, ON
In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives…
$54,800–$68,500 a year

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Customer Service Representative II

Can-Tech Services -
Ajax, ON

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Job details

Contract
$29–$34 an hour
9 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
French
Spanish
Microsoft Outlook
SAP
Client inquiry handling
Data analysis skills
Logistics
Process improvement
English
Purchase order management
Task prioritization
Client services
Customer relationship management
Customer service orientation
Contracts
Front desk
Portuguese
Business
Account management
Communication skills
Client interaction
Team coordination

Full job description

Customer Service Representative II

Location: Ajax, ON
Term: Contract porsition – 12 months (extendable)
Shift: Rotating Shift Schedule: Weekdays 9 am to 5 pm and 11am to 7pm
Hybrid work– a flexible working model where employees work partly in workplace and partly remote (at home)
Pay Rate: $29 - $34 per hour (based on experience)

Bilingual – Portuguese / English, Spanish / English, French / English - is an asset
Must be able to read, write, speak and understand the English language
Must be able to meet CGP requirements

Responsibilities:

Respond to customer inquiries in a timely manner (24h) relating to spares pricing, availability, order status, and credit requests
Have progressive level of customer management experience to actively support a predefined customer allocation
Have established analytical skill sets to analyze CSC master data in support of CSC tools and operations
Actively manage customer purchase orders from order intake to shipment
Liaise with different back offices (Logistics, Commercial, Credit Control, Warehouses) to ensure customer requests are processed/answered, and orders are dispatched
Problem solving skills to identify blockers with systems and/or tools
Manual purchase order management for customers when booking of orders cannot be supported automatically, allocation of Wheels & Brakes (WB) parts in collaboration with WB Commercial Mgr's in line with contract and process billing of the Services team for such things as: On-wing Repairs (RDAS), Training, Technical Publications, SBH, lease etc.
Close coordination and support needed with direct CSC management and teams to ensure daily priorities are managed and achieved and if any improvements can be made on the ordering process
Daily Management of Aircraft on Ground (AOG) activity and support urgent requests from customers in respect of the AOG rules including Request for Quote (RFQ), Order Entry, Deliveries etc.
Participate in reviews / meetings as required

Qualifications:

Diploma in Business Administration or equivalent
Minimum experience level required: 3 years
Front Office Customer Services/Account experience, preferably in an aerospace environment
Proficiency in SAP
Proficiency on MS Word, Excel, PowerPoint, Outlook
Excellent verbal and written English communication skills
Excellent interpersonal skills and strong sense of teamwork
Sense of priority management

To apply please email your resume to Cindy at: [email protected]

AER1

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Customer Service Representative II

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