Columbus Operations support representative 2 Jobs – 12 Openings This Week

Inside Sales Representative
Rochester Midland Corporation —Ajax, ON
- Full-time
- Remote
- CRM software
- Microsoft Excel
- Sales
Human Resource Generalist
Ontario Tech Student Union —Oshawa, ON
- Weekends as needed
- Hybrid work
- Microsoft Office
- Human resources
- Computer skills
- Dental care
Quick apply
4d
Collections Representative
LendCare —Pickering, ON
- $20 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Team Lead, Landlord Engagement Opening Doors Durham (ODD) and Housing Retention
Community Development Council Durham —Ajax, ON
- $63,000–$67,000 a year
- Full-time
- English
- Supervising experience
- Bachelor's
Quick apply
3d
Outside Sales Representative
AFM Industries —Oshawa, ON
- $80,000–$90,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Engineering
Quick apply
CSA
Brandt —Whitby, ON
- Sales
- Customer service
- Travel
Quick apply
Security Floater
FirstService Residential —Oshawa, ON
- $17.70 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick apply
Security Concierge
FirstService Residential —Oshawa, ON
- $18 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick apply
6d

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Inside Sales Representative

Rochester Midland Corporation -
Ajax, ON

Apply Now

Job details

Full-time

Qualifications

CRM software
Microsoft Excel
Customer retention
Sales
Salesforce
Microsoft Office
Inside sales
Bachelor's
Organizational skills
Business
Account management
Communication skills
Negotiation

Full job description

JOB SUMMARY:

Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be responsible for ensuring a high rate of contract renewals, identifying upsell opportunities, and reducing customer churn. Your efforts will directly impact recurring revenue and customer satisfaction.

ESSENTIAL JOB FUNCTIONS

Service Contract Renewals

Manage the end-to-end process of renewing service contracts, ensuring timely communication with customers ahead of expiration dates.
Achieve and exceed individual renewal rate targets by proactively engaging with customers via phone, email, and other channels.
Address customer questions and objections to secure commitments for contract renewals.

Customer Relationship Management

Build and maintain strong relationships with existing customers to promote retention and loyalty.
Act as a trusted advisor, providing insights into the value and benefits of continued service contracts.
Partner with customer success and support teams to resolve any service-related concerns.

Revenue Growth

Identify opportunities to upsell or cross-sell additional products or services during the renewal process.
Collaborate with the sales and marketing teams to promote new offerings that enhance customer value.

Data Management and Reporting

Accurately update and maintain records of customer interactions and renewal activities in the CRM system or excel.
Provide regular reports on renewal rates, customer feedback, and upsell success to leadership.
Use data to identify trends and recommend strategies to improve renewal outcomes.

Collaboration and Process Improvement

Work closely with the sales operations and finance teams to streamline the renewal process.
Provide feedback on processes, systems, and tools to improve efficiency and effectiveness.

EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:

Bachelor’s degree in Business, Sales, or a related field (preferred but not required).

EXPERIENCE:

2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.
Experience with Water Treatement or HVAC sales preferred.

SKILLS:

Proven track record of meeting or exceeding sales targets, particularly in renewals or customer retention.
Strong communication and negotiation skills, with the ability to handle objections and close deals.
Proficiency in CRM tools (e.g., Salesforce) and basic knowledge of Microsoft Office or Google Workspace.
Excellent organizational skills and attention to detail.
Ability to work independently while contributing to team goals.

COMPETENCIES:

Customer-Vendor relations & solutions focused
Excellent Listening, verbal & written communication skills and interpersonal savvy
Action Oriented
Problem Solving
Drive for Results
Ensures Accountability
Attention to detail
Product and technical knowledge

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sit or stand for extended periods of time
Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday
Ability to perform repetitive keyboarding activities and operate general office equipment.
Extra hours and some travel may be required

Apply Now

Refine Your Search

operations support representative 2 jobs in columbus

Inside Sales Representative

Human Resource Generalist

Collections Representative

Team Lead, Landlord Engagement Opening Doors Durham (ODD) and Housing Retention

Outside Sales Representative

CSA

Security Floater

Security Concierge

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