Restaurant General Manager (RGM)
NOW SERVING GREAT JOBS IN Durham Region
Full-time positions available, including full training and benefits.
Position Description:
Reporting to the District Manager or Multi-Unit-Manager, the Restaurant General Manager (RGM) is responsible for managing the daily operations of a single restaurant (10-45 employees) while ensuring delivery of quality food and guest satisfaction. The RGM is accountable for maximizing sales and profitability while maintaining brand standards, implementing all policies and procedures, ensuring training and development of management and crew, and achieving desired restaurant outcomes as directed by the business or as assigned by management.
Why us, you ask?
- Flexible working hours
- Monthly Restaurant Bonus Program
- On–the–job paid training
- Meal discounts
- Health & safety measures
- Free uniform shirt & hat
- Growth opportunities
- Health benefits
- Immigration support for LMIAs and Work Permits
- Above all else, RESPECT, FUN AT WORK & NEW FRIENDSHIPS.
Essential Functions:
- Directs efficient and accurate preparation and sale of products to maximize guest satisfaction
- Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with company standards
- Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings
- Provides coaching and feedback to Team Members, Shift Coordinators/Managers and Assistant Managers
- Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and follows cash control/security procedures
- Maintains inventory, manages labor and applies financial reporting analysis to enhance restaurant results
- Enforces compliance with government regulations, Redberry Market Policy, employment laws, food safety, Redberry Security Policy, operations, and Redberry policies and procedures relating to all restaurant activities across shifts
- Leads restaurant management team in recruiting, selecting, hiring and retaining effective team talent
Minimum Qualifications, Knowledge, and Skills:
- High School Diploma or GED required; 2 years of college preferred
- 2-4 years of restaurant management experience
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Strong leadership and development skills to contribute to achievement of team goals and promote teamwork
- Strong problem-solving skills to resolve consumer and restaurant issues in a prompt and courteous manner
- Strong math and Windows-based computer literacy to manage the restaurant budget and set guidelines for operating within that budget
- Demonstrates the ability to apply knowledge and skills to a range of activities including complex tasks; may act as a technical resource to others
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- An RGM may be required to travel to another location to perform different duties, training, replace existing RGM during vacation, pick up stock, go to the bank daily
- Must have valid driver's license
- Demonstrates the ability to prioritize and organizes own and others’ work time to meet deadlines and
- objectives
Work Environment:
- Available to work evenings, weekends and holidays
- Primarily indoor environment with occasional tasks outdoors
- Involves standing and walking for long periods of time without frequent rest periods (duration of shift)
- Requires frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing
- Routinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipment
- Frequently squat or stoop to reach items on low shelves or off the floor
- Frequent exposure to fluctuating temperatures in areas such as cooler, freezer and cooking sections of restaurant
- Occasionally lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves
- Occasionally climb on stools or ladders and reach for items located on shelves
- Occasional climbing required for roof inspections.
About Redberry:
Founded in 2005, Redberry Restaurants is Canada’s most trusted multi-brand Quick-Service Restaurant (QSR) Franchisee. We are committed to our strong, diverse team, and support each team member as they work hard to create operational excellence in each of the 140-plus restaurants Redberry currently owns and operates under the BURGER KING®, Pizza Hut, and Taco Bell brands. Redberry is the fastest growing restaurant operator in the country with signed agreements for almost 400 restaurants in the next few years. We are bursting with growth and opportunities and are looking for talent to join our family! For more information go to www.redberry.ca
Diversity. Inclusion. Our restaurant guests come from all walks of life, and so do we. Creating an environment where everyone, from any background, can do their best work is what we like to do.
Redberry is an equal opportunity employer committed to accommodating people with special needs and welcomes applications from all interested parties. Accommodation will be provided in all parts of the hiring process in accordance with Redberry's applicable policies when such needs are known and requested in advance.
Job Types: Full-time, Permanent
Pay: $48,000.00-$60,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off
Application question(s):
- This is a full time permanent position. Are you legally able and willing to work 35-40hrs per week.
- As the General Manager you will need available for a variety of shifts. Can you commit to working at least 2 dinners and 2 weekends per month?
- Do you have reliable transportation?
Education:
- Secondary School (required)
Experience:
- Restaurant: 3 years (required)
- Restaurant management: 1 year (required)
Language:
Licence/Certification:
- Driving Licence (required)
Work Location: In person
