Full-time Server (18 Month Contract) at Thermea Spa Village Whitby
We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character—a peaceful hideaway for our guests, not too far from home.
It takes a village, join us.
When you work at Thermea Spa Village Whitby, you are not just gaining a job—you are finding a family. We pride our community on being one of the warmest and most welcoming—and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.
We are seeking a passionate Server in Whitby, Ontario to join our village.
Find your place at Thermea Spa Village Whitby.
What we stand for
Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village Whitby. Always enthusiastic, helpful, conscientious, discrete—and most of all, respectful. We deeply care about everyone—guests and fellow artisans alike—in our wellness village.
What we need
Reporting to the F&B Management Team, the Server’s main responsibility is to provide excellent customer service, serving guests quickly and efficiently by providing an attentive and unobtrusive service in a unique and memorable dining experience.
You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.
What you’ll do
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Greet guests, present menus, answer questions, offer suggestions and take orders;
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Provide fast, efficient and courteous service, ensuring a memorable experience for our guests;
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Prepare and serve beverages, wine and spirits according to established standards;
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Prepare invoices and collects payment;
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Effectively organize, clean and restock service stations and dining areas;
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Perform opening and closing task checklists;
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Perform other related duties.
Profile needed
What is the profile needed in order to be successful in this position
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High School Diploma;
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Minimum of two (2) year of high volume experience in serving required;
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Diploma in hospitality, an asset;
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Experience with a POS system, an asset;
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Knowledge wine characteristics and pairings, an asset;
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Excellent interpersonal and communication skills, ability to listen to guest needs;
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Positive attitude, autonomy, dynamism and detail-oriented;
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You genuinely care for the wellbeing of others;
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Good physical condition: ability to work long hours on your feet and ability to lift 50lbs (23kg).
When
You will work a varying schedule which requires flexibility to work weekends, evenings holidays.
Compensation
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Hourly rate $17.60
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Free Thermal Experience *
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Health Insurance *
How
Send us your resumé and cover letter by clicking ‘Apply’ below.
At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected and supported. Accommodations are available upon request for candidates throughout the hiring process. If you require an accommodation, we will work with you to meet your needs.
The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applicants
