Cornwall, On Technical support Jobs – 6 Openings This Week

6-Month Contract - IT Support Helpdesk Specialist
Children's Aid Society of Stormont, Dundas & Glengarry —Cornwall, ON
- $58,692–$68,935 a year
- Overtime
- Computer science
- Inventory control
- Computer Science
Quick apply
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- $55,000–$65,000 a year
- Full-time
- Maintenance
- English
- Windows
- Wellness program
Quick apply
5d

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IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
Make hardware/software vendor service calls as needed. Perform troubleshooting to diagnose and resolve user/client issues (repair or replace parts, etc.).
$55,000–$65,000 a year
Quick apply
5d
IT Manager - Relocate to Port Hardy
k'awat'si Economic Development Corporation ( KEDC) —Canada
A diploma or degree in Information Technology, Computer Science, Information Systems, or a related field is preferred; an equivalent combination of education,…
$66,000–$75,000 a year
Quick apply
3d

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Live Operations Associate (Video Game - Arabic Speaking)
Smilegate West —Toronto, ON
Making announcements re: game issues, events, maintenance schedule using a variety of mediums i.e. social media, forum. Ability to interpret customer needs.
$18 an hour
Quick apply
3d
Systems Admin (Techification Specialist)
Techify Inc —North York, ON
Valid driver’s license and access to a vehicle (regular onsite client work). Communicate clearly and directly with both technical and non-technical stakeholders…
$80,000–$101,000 a year
Quick apply

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6-Month Contract - IT Support Helpdesk Specialist

Children's Aid Society of Stormont, Dundas & Glengarry
Cornwall, ON

Quick apply

Job details

Full-time
$58,692–$68,935 a year

Qualifications

French
Desktop support
Computer science
Operating systems
Inventory control
Computer Science
Heavy lifting
Document preparation
Research
Microsoft Office
Bachelor's
Computer hardware
Ticket management systems
Customer service orientation
Network support
Customer support
VoIP phone system
College diploma
Active Directory
Driving Licence
Mobile devices

Full job description

Major Responsibilities:

The IT Support / Help Desk Specialist's role is to ensure consistent computer, cell phone and network operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user and deployment requests. Problem solving may involve the use of diagnostic and request tracking tools and will frequently require that the individual give in-person, hands-on help at the desktop level. This is an on-site position.

Major Job Responsibilities:

Field incoming help requests from end users via ticket system, telephone and e-mail in a courteous manner.
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.
Prioritize problem resolutions and escalate issues as required to the appropriately experienced team member, vendor and/or management.
Document and track all computer related support activities utilizing the in-house tracking system.
Alert management to emerging trends in incidents and areas of potential concern to the agency.
Provide audio / video support to the respective conference rooms and management events.
Develop and maintain help sheets and FAQ lists for end users.
Compile and maintain an inventory of all laptops/tablets, peripherals, software installs/licenses, and other components and equipment.
Ability to assist team with all other IT related support activities such as network, remote connectivity, telephony and voicemails, printers, tablets, cellular phones, software, and asset rollouts etc.

Knowledge and Skills Required:

Exceptional interpersonal skills, with a focus on customer satisfaction.
Knowledge of computer hardware, including imaging process and/or Autopilot.
Experience with desktop and server operating systems, including Active Directory.
Extensive application support experience with Microsoft Office 365 suite of tools.
Working knowledge of a range of diagnostic utilities.
Proficiency with network hardware/software.
Thorough experience with iPhone support via Meraki or other MDM systems is an asset.
Experience with audio/visual conferencing systems is also an asset.
The ability to create and present ideas in user-friendly language, developing and formatting documentation and forms.
The ability to conduct research into a wide range of computing issues as required.
The ability to absorb and retain information quickly.
Highly self-motivated and organized with a drive for improvement.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
The ability to lift and transport moderately heavy objects, such as computers and peripherals.
Overtime may be required on occasion for IT maintenance and or upgrade of systems.
French language is considered an asset.
Occasional vendors/suppliers visit might be required.

Qualifications:

College diploma or university degree in the field of computer science and/or 1 to 3 years equivalent work experience.
Possession of a valid driver's license and insured vehicle to use for work purposes.
As a requirement of employment, all applicants must have a Canadian Social Insurance Number.

Salary:

Salary range is $58,692.00 to $68,935.00 commensurate with education and experience.

Employment Equity:

CAS SDG values building a workforce that is reflective of the diversity in our community and strongly encourages applications from all qualified individuals, especially those who can provide perspectives and contribute to a further diversification of ideas. Please indicate in the application process should you identify as First Nations, Inuit and Métis; African-Canadian/Black heritage; or if you are a member of another racialized or otherwise marginalized group.

AODA:

We comply with the AODA (Accessibility for Ontarians with Disabilities Act). If you require accommodation at any time throughout the application process, or if this information is required in an accessible format, please contact us.

We thank all interested applicants; however, only qualified applicants will be contacted for an interview.

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technical support jobs in cornwall, on

6-Month Contract - IT Support Helpdesk Specialist

IT Technician-Relocate to Port Hardy, B.C.

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