Durham, On It support Jobs – 9 Openings This Week

Deskside Support Analyst, FoxWise
Compugen Inc —Ontario
- $21–$38 an hour
- Full-time
- Hybrid work
- Computer Science
- Windows
- No university degree
CPA with a passion for tech
BAI Bragonier + Associates Inc —Ontario
- $85,000–$115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Software troubleshooting
- Data analysis skills
- Disability insurance
- Dental care
Quick apply
12h
3rd Line Network Support Engineer **Relocation to Bermuda**
The Platinum Group —Ontario
- $113,000–$150,000 a year
- Full-time
- Azure
- SQL
- AWS
- Relocation assistance
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

CPA with a passion for tech
BAI Bragonier + Associates Inc —Ontario
Fully remote — furniture and monthly home office allowances included. Do you have experience in a client-facing role where you had to train or explain technical…
$85,000–$115,000 a year
Quick apply
12h
Manager, Financial Planning & Analysis
ClearBooks Technology Inc —Canada
Develop a standardized financial model template suite (budget, forecast, cash flow, scenario analysis) ready for client deployment.
$75,000–$95,000 a year
Quick apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Infrastructure Specialist
Safran Landing Systems Canada Inc. —Ajax, ON
MCSA (Server and core infrastructure) and Cisco CCNA certification or working towards it. Education and/or certifications: All items listed below will be…
$78,100–$113,000 a year
Quick apply
Call Centre - Customer Support
Jonas Software —Markham, ON
Accounting degree and/or experience preferred. Report to the Team Lead for daily direction and the Support Manager for administration:
$55,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for it support in durham, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near durham, on

Desktop Support Technician jobs in Ontario

Desktop Support Technician jobs in Thunder Bay, ON

Appliance Technician jobs in Brampton, ON

Automotive Technician Apprentice Toyota jobs in Ontario

Desktop Support Technician jobs in Paris, ON

Desktop Support Technician jobs in Waterloo, ON

Support Worker jobs in St. John's, NL

Community Support Worker jobs in Saskatoon, SK

Desktop Support Technician jobs in Surrey, BC

Certified Public Accountant jobs in Regina, SK

Certified Public Accountant jobs in Brampton, ON

Junior Accountant jobs in London, ON

Certified Public Accountant jobs in Mission, BC

Public Health jobs in Mississauga, ON

Government Of Canada Public Dental Health jobs in Ottawa, ON

Criminal Justice Public Policy jobs in Ontario

Shelter Support Worker jobs in Brampton, ON

Network Engineer jobs in Calgary, AB

Line Cook jobs in Kelowna, BC

Peer Support Worker jobs in Mississauga, ON

Deskside Support Analyst, FoxWise

Compugen Inc -
Ontario

Apply Now

Job details

Permanent | Full-time | Contract | Fixed term contract
$21–$38 an hour

Qualifications

ITIL Certification
Computer Science
Incident management
iOS
Windows
Communication skills
CompTIA A+
Intune
Time management
VPN

Full job description

Job Title/Titre d'emploi

Deskside Support Analyst, FoxWise

Vacancy No / Numéro de poste vacant

VN9623

Company Name/Nom de l'entreprise

Foxwise

Work Location

Any location in Ontario

Pay Range / Rémunération

Base Compensation: $21-$38 Hourly *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $40950-$74100 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Job Details/Détails du poste

About FoxWise

Founded in 2000 and headquartered in the nation’s capital, FoxWise is a First Nation firm specializing in the provision of IT solutions and services. FoxWise was established to provide IT services to federal government departments and to First Nations, Inuit and Métis communities. As a First Nation company, FoxWise prides itself on working in a meaningful way with communities and clients. Our Culture
FoxWise holds First Nations values and concepts at its core. We respect the unique cultures and histories of Indigenous communities and employ First Nation approaches in all of our work. FoxWise actively seeks to recruit, train and hire an Indigenous workforce. With extensive experience working with Indigenous communities and government, FoxWise is a strong team of First Nations experts.

Position Overview:

Join our team as a Deskside Support Analyst supporting a key customer in a fast-paced, enterprise environment. In this client-facing role, you’ll deliver hands-on technical support, troubleshoot issues, and ensure a seamless end-user experience across devices and platforms.

This is a contract opportunity (16 months) with on-site presence one day per week at each of two locations within the GTA. There is potential for this role to transition into a full-time, permanent role.

We’re looking for a customer-centric, solutions-driven professional who thrives in a collaborative environment and is passionate about delivering high-quality IT support.

Location:
Oakville and Oshawa Ontario

Key Responsibilities:

Serving as the first point of contact for users seeking technical assistance
Provide end-user support through multiple contact channels including phone, chat, email, and deskside
Build relationships with users both in person and over the phone
Perform initial problem analysis and triage problem to other staff or teams as necessary
Multi-platform (Microsoft Windows, Apple macOS) support for desktop/laptop and mobile devices (Apple iOS and Android) hardware/software, operating systems, applications, networks, and peripherals (printers, MFPs, projectors)
Support for endpoint provisioning, deployment, and management using tools such as Windows Autopilot and Microsoft Intune
Support end-users use of cloud services such as Microsoft 365 (Office, Teams)
Support for remote access configurations including Virtual Private Network (VPN)
Support for A/V IT equipment, including video conferencing, in technology-enabled meeting rooms
Own the input and follow incidents/requests through to fulfillment and keep the customer updated
Performing remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and details provided by customers
Create knowledge base articles in support of both internal IT and end users
Support hardware moves and relocation projects as required
Daily incident management
Daily request fulfillment

Skills & Qualifications:

Possess a degree, diploma or certificate in Computer Science, or related discipline or equivalent work experience
2-5 years of Deskside Support for enterprise customers
COMPTIA A+ and ITIL Certification an asset
Knowledge of incident and problem management tools and processes
Knowledge of supporting endpoint solutions within a multi-platform environment
Knowledge of support of mobility devices (iOS and Android) onsite and remote with the vendor
Familiarity with hardware and software lifecycle
Strong troubleshooting skills
Excellent written and verbal communication skills, intuitive and empathetic listening skills
Ability to present ideas in a user-friendly language
A sense of urgency to complete tasks and assignments
Ability to take direction and follow practices and procedures consistently and accurately
Good time management skills, ability to manage multiple priorities
Ability to work independently as well as in a team environment
Knowledge of Indigenous communities and culture is considered an asset

What FoxWise Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement
At FoxWise, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply Now

Refine Your Search

it support jobs in durham, on

Deskside Support Analyst, FoxWise

CPA with a passion for tech

3rd Line Network Support Engineer Relocation to Bermuda

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for it support in durham, on

Explore jobs in more locations

About FoxWise

Position Overview:

Job seeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

it support jobs in durham, on

CPA with a passion for tech

3rd Line Network Support Engineer **Relocation to Bermuda**

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for it support in durham, on

Explore jobs in more locations

About FoxWise

Position Overview:

3rd Line Network Support Engineer Relocation to Bermuda