Req Id: 431124
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.
At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.
The Senior Data Scientist I at Bell Business Markets (BBM) Wireless is a strategic and technical leadership role designed to spearhead next-generation AI and intelligent automation initiatives. Operating within the Business Transformation team, you will establish the technical vision and roadmap to modernize legacy capabilities into highly efficient, scalable, and increasingly autonomous workflows. In this capacity, you will serve as the technical authority, identifying high-impact opportunities where artificial intelligence, agentic frameworks, and human-in-the-loop decision-making can streamline B2B order-to-revenue processes. By bridging the gap between cutting-edge technology and business strategy, you will drive measurable reductions in manual effort, elevate customer experience, and accelerate overall operational decision-making.
- Define and execute the BBM Wireless AI and intelligent automation strategy to drive straight-through processing.
- Identify and design high-impact AI opportunities to optimize complex B2B telecommunications order-to-revenue workflows.
- Build and deploy human-in-the-loop AI copilots to support critical operational decision-making across the portfolio.
- Modernize legacy contract, usage, pricing, and policy management processes into modern, AI-enabled enterprise platforms.
- Architect and implement agentic AI solutions for workflow execution, knowledge synthesis, and business process optimization.
- Develop intelligent knowledge continuity solutions to capture institutional knowledge and accelerate onboarding.
- Conduct rigorous effort-versus-impact assessments to establish robust business cases and prioritize AI investments.
- Collaborate with executive leadership, technical architects, and delivery teams to secure alignment on the transformation roadmap.
- Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related field. Relevant experience may be considered in lieu of a degree.
- 5+ years of proven experience leading enterprise-scale AI, intelligent automation, digital transformation, or business process modernization initiatives.
- 3+ years of demonstrated success delivering AI solutions from concept through production deployment, including prompt engineering, agent orchestration, and Generative AI implementation.
- Technical proficiency with leading enterprise AI ecosystems such as Microsoft Copilot Studio, Anthropic Claude, and Google Gemini.
- Solid understanding of modern AI architectures, including Retrieval-Augmented Generation (RAG), agentic systems, and AI governance frameworks.
- Strong knowledge of enterprise data architecture, Product, Service, and Resource (PSR) modeling, and modern analytics platforms.
- Exceptional executive communication and stakeholder management skills to translate complex technology into clear business outcomes.
- Strong leadership capabilities to influence cross-functional business, technology, and delivery teams.
- Experience in technology, consulting, SaaS, cloud, financial services, or comparable enterprise environments
- Telecommunications industry experience, particularly working with TM Forum frameworks, Salesforce CPQ, or ServiceNow OMT.
- Relevant professional certifications in AI/Machine Learning, Cloud Platforms (e.g., Azure, AWS, GCP), or agile delivery methodologies.
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : Nova Scotia : Halifax || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 07/22/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Mississauga
Bell, one of Canada's Top 100 Employers.
