Halton Hills On Ups Jobs – 4 Openings This Week

CSR - Customer Service Representative
The UPS Store 506 —Brampton, ON
- $17.60–$20.00 an hour
- Part-time
- CRM software
- English
- Analysis skills
Quick apply
6d
Retail Sales Associate
The UPS Store —Mississauga, ON
- $17.60–$18.00 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- Cashiering
Quick apply
Administrative Assistant
UPS —Mississauga, ON
- $17.60–$18.85 an hour
- 8 hour shift
- Microsoft Outlook
- English
- Research
- Dental care
- Vision care
Assistant(e) administratif(ve)
UPS —Mississauga, ON
- $17.60–$18.85 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- English
- Store discount
- Dental care

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CSR - Customer Service Representative

The UPS Store 506
Brampton, ON

Quick apply

Job details

Permanent | Part-time | Full-time | Contract
$17.60–$20.00 an hour
6 days ago

Qualifications

Urdu
CRM software
Sales skills (Interpersonal skills)
Upselling
English
Cross-selling
Analysis skills
Client services
Sales orientation
Customer service orientation
Data entry
Cleaning and debris removal
Cleaning
Customer support
Phone etiquette
Hindi
Sales and customer service experience
Punjabi
Communication skills
Client interaction
Analytics

Full job description

Overview

We are seeking a dedicated and personable Customer Service Representative (CSR) to join our dynamic team. This role involves engaging with customers in person at the shop and via phone and other communication channels to provide exceptional service, resolve inquiries, and promote our products and services. The ideal candidate will possess strong communication skill and have a passion for helping others. This position offers an excellent opportunity for individuals interested in developing their customer service and sales skills within a supportive environment.

Responsibilities

Handle customer requests for shipping, printing, package handling, passport photo, mailbox setups and more!
Handle inbound customer calls with professionalism and courtesy, demonstrating excellent phone etiquette
Assist customers by addressing inquiries, resolving issues, and providing accurate information about products and services
Perform data entry tasks efficiently for shipping as well as for customer mailbox accounts and invoicing.
Engage in upselling and cross-selling opportunities to enhance customer satisfaction and company revenue for faster shipping speeds, higher quality prints, as well as for longer mailbox renewals.
Analyze customer feedback and interactions to identify opportunities for service improvement
Maintain clear, effective communication with team members to ensure seamless service delivery
Support multilingual customers by providing assistance in both English and Hindi/Punjabi as needed
Document all customer interactions accurately within the CRM system
Keep the shop clean at all times will a cleaning cycle.

Requirements

Proven experience in customer service or sales roles preferred
Strong communication skills, both verbal and written, with attention to detail
Bilingual proficiency in English and Hindi/Punjabi/Urdu is highly desirable
Ability to perform data entry accurately and efficiently
Excellent analysis skills to interpret customer needs and feedback
Demonstrated sales aptitude with experience in upselling techniques is a plus
Professional phone etiquette with the ability to handle challenging situations calmly and effectively
Strong interpersonal skills with a focus on delivering exceptional customer experiences

This role is ideal for motivated individuals who thrive in a fast-paced environment and are committed to providing outstanding service. We value diversity, teamwork, and a proactive attitude toward continuous improvement.

Pay: $17.60-$20.00 per hour

Experience:

Customer Service : 3 years (required)

Work Location: In person

Quick apply

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