Hamilton On Security concierge supervisor Jobs – 2 Openings This Week

Concierge/Security Guard
Millennium Protective Services —Aldershot, ON
- $19 an hour
- 8 hour shift
- Hospitality
- Customer service
- High school diploma or GED
- Wellness program
- Disability insurance
Quick apply
Security Concierge Supervisor
FirstService Residential —Hamilton, ON
- $20 an hour
- 8 hour shift
- High school diploma or GED
- Organizational skills
- Front desk
Quick apply
6d

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Concierge/Security Guard

Millennium Protective Services
Aldershot, ON

Quick apply

Job details

Part-time | Full-time
$19 an hour

Qualifications

Access control systems
Hospitality
Computer operation
Customer service
CCTV
Incident Reporting
Complaint handling
High school diploma or GED
First Aid Certification
Client services
Risk management
Written report writing
Customer service orientation
Front desk
Patrolling
Security system monitoring (security system operation)
Security
Computer skills
Guest services
Security Guard Licence
Communication skills
Client interaction

Full job description

Concierge Security Officer

Primary role is to provide a combination of security services and excellent customer service to ensure the safety and satisfaction of residents, visitors, and employees within a designated property or premises. You will serve as the first point of contact, representing the organization and creating a welcoming and secure environment. Your duties will include but are not limited to:

Access Control and Surveillance:

Monitor and control access to the property, including entrances, gates, and parking areas.
Greet residents, visitors, and employees in a friendly and professional manner.
Verify identification, issue visitor passes or badges, and maintain accurate records of individuals entering or leaving the premises.
Utilize surveillance systems, such as CCTV cameras, to monitor the property and promptly respond to any security breaches or suspicious activities

Customer Service:

Provide exceptional customer service to residents, visitors, and employees.
Respond to inquiries, provide directions, offer assistance, and address concerns or complaints in a courteous and timely manner.
Act as a resource for information about the property, local amenities, and community services.

Security Patrol and Observation:

Conduct regular patrols on foot or using security vehicles to monitor the property, including common areas, lobbies, hallways, and other designated areas.
Maintain a visible presence and observe for any signs of unauthorized access, suspicious behavior, or safety hazards.
Report any security concerns or incidents promptly to the appropriate authorities or supervisors.

Emergency Response:

Respond calmly and effectively to emergency situations, including medical incidents, fires, or other security-related incidents.
Follow established protocols and procedures for evacuations, first aid, or emergency response measures.
Communicate with emergency services, provide accurate information, and assist as necessary until help arrives.

Incident Reporting and Documentation:

Prepare detailed and accurate reports of all security-related incidents, including observations, actions taken, and relevant information.
Maintain a log of daily activities, incidents, and any notable occurrences during your shift.
Provide clear and concise verbal and written communication to supervisors, management, or law enforcement as required.

Safety Inspections and Risk Mitigation:

Conduct regular inspections of the property to identify and address safety hazards, such as faulty equipment, trip hazards, or potential security vulnerabilities.
Take appropriate actions to mitigate or resolve identified hazards, including notifying the necessary departments or personnel.
Monitor and report any maintenance or repair needs that may impact security or safety.

Requirements:

High school diploma or equivalent (additional certifications in security or customer service fields are advantageous).
Previous experience in security, hospitality, or a related customer service role is preferred.
Strong interpersonal and communication skills, with the ability to interact professionally and effectively with diverse individuals.
Knowledge of security procedures, access control systems, and emergency response protocols.
Excellent observation skills and attention to detail.
Ability to remain calm and composed in high-pressure situations and handle conflicts or challenging interactions.
Basic computer skills for report writing and using security systems.
Physical fitness and the ability to stand, walk, and perform duties that may involve moderate physical exertion.
Availability to work flexible shifts, including evenings, weekends, and holidays.

Note: The specific requirements and responsibilities may vary depending on the property type (residential, commercial, etc.) and the organization's policies and procedures.

Job Types: Part-time, Full-time
Part-time hours: 40 per week

Pay: $19.00 per hour

Benefits:

Disability insurance
Vision care
Wellness program

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Ability to commute/relocate:

Aldershot, ON: reliably commute or plan to relocate before starting work (required)

Education:

Secondary School (preferred)

Licence/Certification:

Security Guard Licence (preferred)

Shift availability:

Night Shift (preferred)

Work Location: In person

Quick apply

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Security Concierge Supervisor

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