Hope, Bc Customer service supervisor Jobs – 16 Openings This Week

Parts Manager
Cam Clark Ford Richmond —British Columbia
- $90,000–$100,000 a year
- Full-time
- Inventory management
- Microsoft Office
- Recruiting
- Store discount
- Dental care
Quick apply
4d
Account Manager
CB Process Instrumentation & Controls —British Columbia
- $80,000–$95,000 a year
- Full-time
- Microsoft Powerpoint
- Up to 50% travel
- Sales
- Disability insurance
- Dental care
Quick apply
Customer Service Supervisor
Graymont —British Columbia
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Team management
Permit Operations Lead (Fully Remote)
PermitFlow —Canada
- $70,000–$100,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Data analysis skills
- Commuter benefits
- Dental care
Quick apply
Software Development Manager
BrightOrder Inc. —Canada
- $115,000–$125,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- English
- Dental care
- Vision care
Quick apply
Sales Manager
Rodd Hotels and Resorts —Canada
- $55,000–$60,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Salesforce
- Dental care
- Paid time off
Quick apply
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customer service supervisor jobs near hope, bc

Parts Manager

Cam Clark Ford Richmond -
British Columbia

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Job details

Permanent | Full-time
$90,000–$100,000 a year
4 days ago

Qualifications

Budgeting and forecasting
Pricing
Dealer management system (DMS) software
Customer retention
Operations management
Inventory management
Coaching
Employee relations
Complaint handling
Microsoft Office
Retail product inventory management
Warranty claims processing
Decision making
Client services
Forecasting
Customer service orientation
Recruiting
Purchasing
Budgeting
Training & development
Leadership
Team motivation
Communication skills
Client interaction
Driving Licence

Full job description

An excellent opportunity with a quickly growing, dynamic dealership team

The Cam Clark Auto Group is seeking a results-oriented Parts Manager for our Cam Clark Ford, Richmond location.

With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Washington, Montana, and

California; the Cam Clark Auto Group is an industry leader in providing outstanding customer experience since 1987, while

also striving to offer an amazing employee experience as well!

In the position of Parts Manager, reporting to Parts and Service Manager, you will be responsible for the efficiency, productivity, and profitability of the parts department operations.

You will be accountable for:

Lead the daily operations of the Parts Department to ensure efficiency, accuracy, and profitability.
Establish departmental goals and objectives and monitor performance against established targets.
Recruit, train, coach, and develop Parts Department team members.
Manage inventory levels to support dealership operations, service requirements, wholesale accounts, and retail customers.
Maintain appropriate inventory controls and stock ordering procedures to maximize parts turnover while minimizing obsolescence.
Analyze inventory performance and implement strategies to improve gross profit and departmental performance.
Develop and maintain competitive pricing structures while ensuring profitability and customer retention.
Ensure accurate processing of returns, warranty parts, and manufacturer credits.
Foster strong working relationships with the Service Department to support operational efficiency and customer satisfaction.
Address customer concerns in a timely and professional manner.
Monitor departmental expenses and assist in the preparation and management of the annual operating budget.
Conduct regular team meetings and participate in dealership management meetings.
Ensure compliance with dealership policies, manufacturer standards, and health and safety requirements.
Perform other duties as assigned.

To be successful in this role, you must have:

Previous experience as a Parts Manager, Assistant Parts Manager, or senior Parts professional within an automotive dealership environment.
Strong inventory management, forecasting, and purchasing experience.
Proven leadership skills with the ability to motivate, coach, and develop team members.
Strong understanding of parts operations, inventory controls, and dealership best practices.
Ability to develop and grow both wholesale and retail parts business.
Strong organizational, problem-solving, and decision-making abilities.
Excellent interpersonal, customer service, and communication skills.
Proficiency with dealership management systems and Microsoft Office applications.
Ability to perform effectively in a fast-paced environment and manage multiple priorities.
Experience working in a unionized dealership environment and the ability to effectively manage within a collective bargaining framework.
Demonstrated experience building positive working relationships with union representatives and employees.
Knowledge of collective agreement obligations, scheduling practices, and workforce management in a unionized setting is considered a strong asset.
Valid driver's license with a satisfactory driving record.

What We Offer

Competitive compensation package
Comprehensive health and dental benefits
Employee vehicle purchase and service discounts
Professional development and growth opportunities
Supportive team environment
Career advancement opportunities within the Cam Clark Automotive Group

If you are a motivated leader with a passion for automotive parts operations and customer service excellence, we encourage you to apply.

Please submit your resume for consideration. Only those selected for an interview will be contacted.

Cam Clark Ford Richmond is an equal opportunity employer and welcomes applications from all qualified individuals.

Pay: $90,000.00-$100,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Store discount
Vision care

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in hope, bc

Parts Manager

Account Manager

Customer Service Supervisor

Permit Operations Lead (Fully Remote)

Software Development Manager

Sales Manager

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