Innisfil, On Customer service representative Jobs – 60 Openings This Week

Bilingual Dealer Parts & Customer Support Representative
SUZUKI CANADA INC —Barrie, ON
- From $60,000 a year
- Full-time
- Bilingual
- English
- Organizational skills
- Store discount
- Disability insurance
Quick apply
3d
Customer Service Representative - Commercial Lines
McDougall Insurance and Financial —Barrie, ON
- $55,000–$70,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Customer Service Representative Supervisor
Ainger Group —New Lowell, ON
- From $24 an hour
- Full-time
- CRM software
- Customer service
- English
Quick apply
1d
Bank Customer Service and Retention Representative - Bilingual
CT Bank —Ontario
- $23.59 an hour
- Part-time
- Bilingual
- Customer service
- English
11d
Remote Customer Service and Sales
HMG Careers —Barrie, ON
- $69,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
11d
Customer Service Representative - Barrie
Bristol Car and Truck Rental Barrie —Barrie, ON
- $18.25 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
Client Service Representative
Moore Packaging —Barrie, ON
- $46,000–$55,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Dental care
Quick apply
Remote Customer Service and Sales
HMG Careers —Barrie, ON
- $69,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
11d
Customer Service Representative (18-month contract)
InnPower —Innisfil, ON
- $32.22–$37.90 an hour
- Contract
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
12d
Customer Service Representative
La-Z-Boy of Southern Ontario —Barrie, ON
- Part-time
- Sales
- Customer service
- Administrative experience
Customer Service Associate I
Dollar Tree —Innisfil, ON
- $17.60 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
Customer Service Representative (CSR)
Central Heating Inc —Barrie, ON
- $21–$24 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
Quick apply
5d
Customer Service Representative
Aleem Ravji Insurance and Financial Services —Innisfil, ON
- From $50,000 a year
- Full-time
- Sales
- Customer service
- Presentation skills
Quick apply
Recreation Client Services Representative
City of Barrie —Barrie, ON
- $21.38–$27.65 an hour
- Weekends as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Employee assistance program
Customer Service Representative
Advanced Motion & Controls Ltd. —Barrie, ON
- Customer service
- ERP systems
- Microsoft Office
Customer Service Representative
Great Lakes Water Solutions - 2208144 Ontario Inc. —Barrie, ON
- $19.50–$20.00 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Life insurance
Quick apply
Customer Service Representative
Lifemark Health Group —Barrie, ON
- $17.60–$22.31 an hour
- Part-time
- High school diploma or GED
- Data entry
- Computer skills
Quick apply
4d
Customer Service Representative
Delta Bingo Inc HQ —Barrie, ON
- Part-time
Quick apply
Customer Service Associate
Savers/Value Village —Barrie, ON
- Part-time
- Customer service
- Paid time off
Quick apply
Customer Service Representative
BMO Financial Group —Alliston, ON
- $34,750–$47,250 a year
- Part-time
- Sales
- No experience needed
- Communication skills
- Tuition reimbursement
- Life insurance
1d

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Bilingual Dealer Parts & Customer Support Representative

SUZUKI CANADA INC
Barrie, ON

Quick apply

Job details

Permanent | Full-time
From $60,000 a year
3 days ago

Qualifications

Bilingual
French
English
Organizational skills
Typing
Business
Communication skills
Negotiation

Full job description

OVERVIEW
 Provide French/English support for all the Dealer Parts and accessory requirements
 Provide French/English support to Suzuki customers

NATURE AND SCOPE
The applicant should have a good working knowledge of application of accessories by product type (Motorcycles/ATV/Outboard Engines) and must understand the interaction and relationship of parts for each product type.
This position involves daily interaction with both our dealer network and our Suzuki customers. as well as internal and external (field) staff in both French and English.

SPECIFIC ACCOUNTABILITIES (not listed in order of priority)
 Provide responses to telephone and written (email) customer and dealer inquiries.
 Maintain current, complete and accurate records of contacts
 Develop and execute an appropriate action plan to address the dealer/customer concern
 Consult with the appropriate manager in matters involving decisions outside written policy and provide recommendations with the objective of moving towards a fair and logical disposition of the case.
 Complete and distribute periodic Customer/Dealer Relations Reports as required. Invoice Billing on all direct shipments from Vendor ando perform billing to dealers on all direct shipments (bulk oil, tires and batteries etc.)

 Receipt booking of direct shipped products.

Liaison with vendors on all orders processing and expedition issues
 Interact with vendors (i.e. Order confirmation, obtain order status and delivery date updates, order expedition, co-ordinate new product development, create/revise product installation instructions including translations, etc.).
 Update ETA information in system

Part Master Maintenance
 To notify Parts and Accessories department of required parts master updates and corrections as necessary.

Customer Liaison
 Backup Customer Service function when necessary.
 Screen all incoming calls and answer, follow-up and resolve fairly all dealer queries, concerns and/or complaints (provide product ETA/information/location, tracing, warranty issues, etc.).
Reports
 To provide weekly B/O analysis report to managers.
 To provide slow moving inventory to management and develop action plan where necessary.
 To update SDS on Suzuki e-center when required.

Other Duties as Assigned.
EXPERIENCE, COMPETENCIES AND SKILL
Formal Education:
 Minimum – university or college graduate in Business.
Experience:
 Minimum 3 years’ parts department experience preferably with a recreational product distributor or tier 1 supplier.
 Recreational Industry experience or knowledge an asset.
Competencies:
 Fluent in both English and French, both oral and written communications.
 Excellent written and oral communication skills.
 Professional courteous telephone manner.
 Superior interpersonal skills. Ability to look and think “out of the box”; look for non-conventional/creative ways to help customers through use of empowerment.
 Excellent follow-up and accountability.
 Professional and able to interact with Associates on all levels (team members, leadership, customers, and all other departments within the Suzuki organization).
 Ability to work in a fast-paced, constantly changing environment.
 Ability to adapt to continuous change.
 Effective problem solving skills.
 Proven conflict resolution, negotiation and objection handling skills, dependable, punctual, and reliable.
Basic Skills:
 Strong Windows/PC and typing skills.
 Ability to multi-task.
 Strong organizational skills.
 Demonstrated problem solving skills

Job Types: Permanent, Full-time

Pay: From $60,000.00 per year

Benefits:

Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Tuition reimbursement
Vision care

Language:

French (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in innisfil, on

Bilingual Dealer Parts & Customer Support Representative

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