Kelowna Bc Seasonal guest services agent Jobs – 3 Openings This Week

Seasonal Guest Services Agent
Eldorado Resort —Kelowna, BC
- $20.00–$20.60 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
9d
Front Desk Agent - Mountain Check-In - Winter 2026/27
BIG WHITE CENTRAL RESERVATIONS LTD. —Kelowna, BC
- $20.50 an hour
- Weekends as needed
- Customer service
- Organizational skills
- Front desk
12d
Front Desk Agent - Hotels - Winter 2026/27
BIG WHITE CENTRAL RESERVATIONS LTD. —Kelowna, BC
- $20 an hour
- Weekends as needed
- Customer service
- Hotel
- Organizational skills

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Seasonal Guest Services Agent
Eldorado Resort —Kelowna, BC
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with hotel credit policy.
$20.00–$20.60 an hour
Quick apply
9d
Front Desk Agent Full Time
Comfort Inn and Suites Penticton —Penticton, BC
Process payments and complete daily cash balancing procedures in accordance with hotel policies. Maintain current knowledge of hotel services, amenities, local…
From $19 an hour
Quick apply
5d

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Valid driver’s license required. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to…
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Seasonal Guest Services Agent

Eldorado Resort -
Kelowna, BC

Quick apply

Job details

Seasonal
$20.00–$20.60 an hour
9 days ago

Qualifications

Hospitality
Customer service
Front desk
Computer skills
Communication skills
Hotel experience

Full job description

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo Resort, and the Eldorado Yacht Club, with world-class amenities including multiple dining outlets, fitness centres, indoor and outdoor pools, boardwalk, pickleball court, and a private beach.

If you are looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earning potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Hospitality Group owned restaurants and hotels, fun social events, and great colleagues!

Position Summary:

Under the guidance of the Front Office Manager, the Guest Services Agent (GSA) will be responsible for providing courteous, prompt, professional and attentive service up to hotel standards at all times. The GSA is expected to go above and beyond to ensure that guests experience our singularly unique lakeside hospitality.

What will you be doing?
You will be responsible for performing the following tasks to the highest standard:

Consistently provide a high level of customer service to all guests and crew
Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures as required
Accommodates any special requests whenever possible.
Communicates information to the appropriate hotel personnel/departments
Works closely with the Housekeeping Department on room status reports
Maintains guest room key storage and supervises access to internet
Ensure duty managers are kept fully aware of any relevant feedback from guests and other departments
Achieve positive outcomes from guest requests in a timely and efficient matter
Demonstrate knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge as necessary to perform daily duties
Maximize room occupancy and practice up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with hotel credit policy
Accurately notes and enters guest parking passes (seasonal)
Comply with hotel security, fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company policies and procedures

What are we looking for?
To successfully fill this role, you should demonstrate the following:

Previous experience in a customer-focused industry
Previous experience in a hotel/front desk role, knowledge of OPERA property management system, an asset
Positive attitude and excellent communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Ability to work on your own and as part of a team
Ability to stand for long periods of time
Competent level of computer proficiency
Ability to work flexible shifts, including evenings, weekends and holidays

Perks

Employee discounts on accommodations, dining, and more at our sister properties
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development

Don't miss this exciting opportunity to join our Eldorado Resort family!

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Quick apply

Refine Your Search

seasonal guest services agent jobs in kelowna bc

Seasonal Guest Services Agent

Front Desk Agent - Mountain Check-In - Winter 2026/27

Front Desk Agent - Hotels - Winter 2026/27

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