Laval, Qc Login Jobs – 153 Openings This Week

Assistant Supervisor Service Point
McGill University —Montréal, QC
- $63,350–$85,710 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Dental care
- Paid time off
2d
Administrative Coordinator
McGill University —Montréal, QC
- $29.42–$36.46 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
12d
Exam Systems & Scheduling Manager
McGill University —Montréal, QC
- $73,470–$110,210 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Serving
- English
- Dental care
- Paid time off
4d
Student Advisor
McGill University —Montréal, QC
- $66,190–$99,290 a year
- Full-time
- Microsoft Word
- Word processing
- English
- Dental care
- Paid time off
12d
Food Services Officer
McGill University —Montréal, QC
- $66,190–$99,290 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Course Technician
McGill University —Montréal, QC
- $33.05–$40.97 an hour
- Full-time
- Hybrid work
- Bilingual
- Laboratory experience
- English
- Dental care
- Paid time off
11d
Academic Associate
McGill University —Montréal, QC
- $90,000–$110,000 a year
- Full-time
- Bilingual
- Doctoral degree
- English
ForgeRock
Atlantis IT group —Montréal, QC
- Contract
- Java
- IT
Quick apply
Assistant Manager (Aquatics and Evening Operations)
McGill University —Montréal, QC
- $63,350–$85,710 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Career Events Officer
McGill University —Montréal, QC
- $66,190–$99,290 a year
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Paid time off
12d
Administrative Officer
McGill University —Montréal, QC
- $66,190–$99,290 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Microsoft Office
- Dental care
- Paid time off
11d
Office Supervisor
McGill University —Montréal, QC
- $63,350–$85,710 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Dental care
- Paid time off
12d
Responsable – Planification et Répartition (Service Incendie)
Johnson Controls —Saint-Laurent, QC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Communications Associate
McGill University —Montréal, QC
- $31.19–$38.65 an hour
- Full-time
- Hybrid work
- Bilingual
- Marketing
- Writing skills
- Dental care
- Paid time off
5d
Research Assistant 1
McGill University —Montréal, QC
- $30.54 an hour
- Part-time
- Bilingual
- Microsoft Excel
- English
11d
Research Assistant 2
McGill University —Montréal, QC
- $31.44 an hour
- Full-time
- English
- Master's degree
- Communication skills
Building Operator
McGill University —Montréal, QC
- $35.48 an hour
- Full-time
- Bilingual
- English
- Dental care
- Paid time off
12d
Research Technician
McGill University —Montréal, QC
- $33.05–$40.97 an hour
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Doctoral degree
- Dental care
- Paid time off
9d
Human Resources Administrator
McGill University —Montréal, QC
- $63,350–$85,710 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Paid time off
9d
Project Manager Assistant (Operations)
Bureau Veritas —Montréal, QC
- Overtime
- Bilingual
- Laboratory experience
- Bachelor's
- Employee assistance program

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Assistant Supervisor Service Point

McGill University -
Montréal, QC

Apply Now

Job details

Full-time
$63,350–$85,710 a year
2 days ago

Qualifications

Customer service
Post-secondary education
English
DEC
Microsoft Office
Supervising experience
Project management
Presentation skills
Bachelor's
Ellucian
Microsoft Project
Communication skills

Full job description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Position Summary:

Under the supervision of the Continuous Improvement Manager, the Assistant Supervisor Service Point supports students, applicants, parents, alumni, and the general public by providing service and information concerning policies and procedures with respect to admissions, registration, student accounts, and fees, tuition and immigration documents. Act as first line of contact for Arts & Science students, resolve student issues on the spot or via case-management. Services are provided to graduate, undergraduate, exchange, professional, and other categories of students.

Primary Responsibilities:

Answers questions in-person, on the phone, by e-mail, or by other written correspondence such as social media.
Resolves problems and address concerns and issues from students, parents, faculty, staff, departments, and from other third parties regarding the following areas: admissions, registration, student accounts, student records and transcripts, tuition and immigration status, exams, exchange programs for Arts and Science students.
Follows through on issues until resolved, providing necessary correspondence and contact with students or third parties. Contacts student advisors, faculties, or other university departments to clarify situations, as necessary.
Renders decisions related to tuition and immigration status in consultation with McGill colleagues, and makes decisions, which are consistent with provincial and federal legislative documentation.
Works collaboratively with colleagues in Partner Units to implement cross-training and appropriate professional development opportunities for staff. Actively works with service professionals cross-trained in all areas.
Supervises direct reports, and coaches and mentors Service Point staff regarding effective decision-making and policy interpretation. Meets regularly with employees, assign work, verifies work and sets deadlines. Approve vacation and absences.
Accountable for the SME functional area of expertise assigned. Reports to direct manager regarding the volume of work for that area, the resourcing of that work, and the capacity for the work to be done within pre-established work norms.
Provides a positive leadership model to staff. Is a willing mentor, shares knowledge and expertise freely, and creates a safe and productive working environment. Gives presentations.
Ensures that he/she is informed of and provided with up-to-date information regarding all policies, procedures, and practices related to the Service Point.
Commits to the provision of outstanding service and contribution to the Service Point team in ways which are consistent with the values, credo, and aspirations of McGill’s division of Student Life and Learning.

Other Qualifying Skills and/or Abilities

Three or more years’ experience in a customer service related field in a post-secondary education environment preferred. An equivalent combination of education and experience will be considered. Strong oral and written communications skills with ability to react to customers quickly, accurately, and congenially. Supervisory skills experience. Excellent customer service skills, attention to detail, and a high level of organization. Proven ability to work effectively as a team member. Experience in student admissions, registration, student accounts, and financial aid within a University environment preferred. Comprehensive knowledge of the University’s policies, procedures, educational programs, and services. Comprehensive knowledge of the Provincial and Federal legislation and guidelines as related to educational programs and services. Strong knowledge of Provincial & Federal legislation with respect to student fee structures and immigration. Knowledge and understanding of the Student Information System (Banner) and Microsoft Office. Demonstrated strong project management and presentation skills. Ability to analyze and interpret data and make independent decisions. Cross-cultural communication skills and experience working with diverse communities.

As one of Montreal's Top Employers, here is what we offer:

Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
Competitive vacation policy
Two (2) personal days
Two (2) floating holidays
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Paid time off over the December holiday period
Tuition waiver for regular employees and their dependents
Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level #3 on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

Bachelor's Degree 1 Year Related Experience with Bachelor’s Degree / DEC III 3 Years Related Experience with DEC III

Annual Salary:

(MPEX Grade 03) $63,350.00 - $74,530.00 - $85,710.00

Job Profile:

MPEX-SAF1A - Student Enrolment - Professional 1 (Excluded)

Hours per Week:

33.75 (Full time)

Supervisor:

Continuous Improvement Manager

Position End Date (If applicable):

2027-01-29

Deadline to Apply:

2026-07-26

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].

Apply Now

Refine Your Search

login jobs in laval, qc

Assistant Supervisor Service Point

Administrative Coordinator

Exam Systems & Scheduling Manager

Student Advisor

Food Services Officer

Course Technician

Academic Associate

ForgeRock

Assistant Manager (Aquatics and Evening Operations)

Career Events Officer

Administrative Officer

Office Supervisor

Responsable – Planification et Répartition (Service Incendie)

Communications Associate

Research Assistant 1

Research Assistant 2

Building Operator

Research Technician

Human Resources Administrator

Project Manager Assistant (Operations)

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