Leduc Ab Application support agent Jobs – 63 Openings This Week

Application Support Agent
Garaga —Alberta
- Full-time
- Hybrid work
- Customer service
- English
- Data entry
- Disability insurance
- Dental care
Quick apply
Coordinator, Compliance
Applied Pharmaceutical Innovation —Edmonton, AB
- $74,750–$97,750 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Real Estate Agent (Edmonton Region)
Royal LePage Noralta Real Estate —Edmonton, AB
- $42,092.65–$500,000.00 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- No experience needed
- Store discount
- Flexible schedule
Quick apply
Senior Realtor - Licensed
Mogul Realty Group —Edmonton, AB
- $100,000–$500,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Administrative experience
- Profit sharing
- Wellness program
Quick apply
Shuttle Driver/Bellperson (relocate to Field, BC)
Canadian Rocky Mountain Resorts —Alberta
- From $18.50 an hour
- Weekends as needed
- Maintenance
- Hotel
- Cleaning
- Store discount
- Flexible schedule
Quick apply
Collections Agent
Santander Consumer Bank —Edmonton, AB
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Disability insurance
- Dental care
Quick apply
2d
Senior Draftsperson
EVER RED —Edmonton, AB
- $65,000–$80,000 a year
- Overtime
- AutoCAD
- Schematics
- CAD
Quick apply
8d
Remote Outbound Sales Agent
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Negotiation
- Designated paid holidays
- Life insurance
Rookie Realtor - Licensed
Mogul Realty Group —Edmonton, AB
- $50,000–$200,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- In-person
- Profit sharing
- Wellness program
Quick apply
Customer Care Representative (Leduc)
Apex Utilities Inc. —Leduc, AB
- $34.49–$36.91 an hour
- On call
- Hybrid work
- Data entry
- Typing
- Communication skills
- Dental care
- Employee assistance program
Patient Care Coordinator - Advanced Imaging
MIC Medical Imaging —Edmonton, AB
- Weekends as needed
- Organizational skills
- Contracts
- Front desk
- Dental care
Quick apply
7d
Leasing Agent
Zen Residential —Edmonton, AB
- Weekends as needed
- CRM software
- Education
- Communication skills
- Dental care
- Tuition reimbursement
Quick apply
Leasing Agent (Part-Time)
Zen Residential —Edmonton, AB
- Part-time
- CRM software
- Education
- Communication skills
- Tuition reimbursement
Quick apply
Golf Simulator Tech Support Specialist (Entry-Level / Early-Career)
Par2Pro —Edmonton, AB
- $20–$25 an hour
- Full-time
- English
- Windows
- Databases
- Dental care
- Vision care
Quick apply
5d
Senior Safety Advisor - SK/AB Transmission
Forbes Bros. Group of Companies —Edmonton, AB
- Analysis skills
- Bachelor's
- Travel
Quick apply
Designer
Crate and Barrel —Edmonton, AB
- Part-time
- Customer service
- Merchandising
- Communication skills
- Store discount
- Dental care
20h
Design Coordinator
Crate and Barrel —Edmonton, AB
- Full-time
- Customer service
- Merchandising
- Organizational skills
- Store discount
- Dental care
Commercial Real Estate Sales Agent
The Bagga Team with Royallepage Magna —Edmonton, AB
- CRM software
- Customer service
- Research
Quick apply
Applications Engineer and Quotations Specialist
Innomotics Inc. —Nisku, AB
- Engineering
- Contracts
- Electrical Engineering
Quick apply
14d
Permit Operations Lead (Fully Remote)
PermitFlow —Canada
- $70,000–$100,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Data analysis skills
- Commuter benefits
- Dental care
Quick apply

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application support agent jobs near leduc ab

Application Support Agent

Garaga -
Alberta

Quick apply

Job details

Permanent | Full-time

Qualifications

Jira
French
Customer service
English
Task prioritization
Ticket management systems
Data entry
Escalation handling
Communication skills
Help desk

Full job description

An application bug doesn't scare you; it intrigues you. You have experience in application support and you're the type who digs until you find the "why," calmly guides a user over the phone, and documents everything with care. Structured, curious, and able to stay on track when everything comes in at once? We've got the perfect challenge for you!

Under the supervision of the Director, Partner Pricing & Digital Product Support, you provide first-level support to users of our internal platforms (Viking, Garaganet, Viking tablet app, etc.) via the ticketing system, phone, and Teams. You handle simple requests and escalate them to more advanced support levels when needed. You also ensure accurate documentation of the issues encountered and help deliver fast, effective solutions to users. Ideally, you also have experience in the garage door manufacturing industry (e.g., installation, distribution, or sales). You must be available to work a day shift, Monday to Friday, until 9:00 PM Eastern Time. Sound like you? Apply!

The Benefits Offered by Garaga:

Competitive hourly salary (based on experience);
Comprehensive dental care coverage;
Disability and life insurance coverage;
Extended health care benefits;
Paid time off allowance.

Key Responsibilities of the Application Support Agent:

The Application Support Agent provides first-level support to users of our internal platforms and ensures that their requests are resolved quickly and thoroughly documented.

First-level support: Respond to simple user requests (information requests, minor issues);
Escalation of complex issues: Escalate more complex issues to higher support levels or to the relevant team (e.g., IT, Pricing, Finance);
Documentation: Ensure accurate documentation of issues in the ticket management system (Jira);
Communication: Maintain clear and professional communication with users in order to quickly resolve their requests;
Ticket management: Process and manage support tickets through Jira, ensuring that issues are documented and resolved promptly;
Data entry and configuration: Assist with various projects involving data entry (e.g., system configuration, initial setup of a new partner) and validate the accuracy of the data entered.

Qualifications Required for the Application Support Agent Position:

Experience in the garage door manufacturing industry (installation, distribution, or sales), an asset;
Basic knowledge of ticket management systems (Jira or similar);
Ability to diagnose simple problems and recognize when to escalate more complex cases;
Ability to quickly learn new technologies and systems;
English: Perfect written and verbal command, required to support users across Canada and the United States;
French language skills, both verbal and written, are an asset.
Must be available to work a day shift, Monday to Friday, until 9:00 PM Eastern Time.

Skills Sought for the Application Support Agent Position:

Excellent communication skills;
Good time and priority management;
Thoroughness and rigor: following structured processes to ensure that each step is completed with care and accuracy.

Garaga is an equal opportunity employer and applies an employment equity program for women, Indigenous peoples, visible minorities, and persons with disabilities. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included.

GARAGA — THE BEST OF BOTH WORLDS!

Garaga is a growing family business. To help us achieve our goals, we are always looking for passionate people to join our company.

For more than 40 years, we have been manufacturing garage doors that meet the highest standards in the industry. We are recognized for the reliability and quality of our products, as well as for the impeccable service provided by our employees.

The company is headquartered in the greater Beauce region and operates in the manufacturing sector across North America. It enjoys an enviable reputation in its industry and maintains a sustained pace of growth, with the recent acquisition of its 2nd plant in the United States — 4 plants in North America.

Perfectly small

To give you all the challenges, latitude, and potential impact you are looking for. The co-presidents are young, think big, and give themselves the means to achieve their ambitions. Our IT team is made up of 20 technology enthusiasts — your new colleagues. They will be there to support you and help you settle in.

A team open to your ideas: Absolutely! We have created our own applications and have been improving them since 1996. Yes, really! Garaga saw the game-changer coming and has been investing in talent like you for just as long. We are curious. We are forward-thinking. We like to discover new ideas and best practices before everyone else.

Perfectly big

A solid company that has been thinking big for more than 40 years and has more than 1,700 employees.

Why Choose Garaga:

Strong financial health and significant growth
A dedicated and accessible team
A corporate culture of generosity, respect, and recognition
Flexible schedules and remote work
Competitive compensation and benefits

Garaga is:

A large company and a leader in its industry
A manufacturer of residential and commercial garage doors founded in 1983
4 facilities: St-Georges (QC), Barrie (ON), Ponca City (OK), and Bemidji (MN)
More than 1,700 employees
A large network of retailers and business partners in Canada and the United States

https://www.garaga.com/ca/job-offer/application-support-agent

Diversity. Inclusivity. Collaboration. Garaga is an Equal Opportunity Employer.

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance

Work Location: Hybrid remote in Alberta

Quick apply

Refine Your Search

application support agent jobs in leduc ab

Application Support Agent

Coordinator, Compliance

Real Estate Agent (Edmonton Region)

Senior Realtor - Licensed

Shuttle Driver/Bellperson (relocate to Field, BC)

Collections Agent

Senior Draftsperson

Remote Outbound Sales Agent

Rookie Realtor - Licensed

Customer Care Representative (Leduc)

Patient Care Coordinator - Advanced Imaging

Leasing Agent

Leasing Agent (Part-Time)

Golf Simulator Tech Support Specialist (Entry-Level / Early-Career)

Senior Safety Advisor - SK/AB Transmission

Designer

Design Coordinator

Commercial Real Estate Sales Agent

Applications Engineer and Quotations Specialist

Permit Operations Lead (Fully Remote)

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