Manitoba Customer support specialist bilingual Jobs – 12 Openings This Week

Customer Support Specialist - Bilingual
Direct Focus Marketing Communications Inc. —Winnipeg, MB
- $40,000–$43,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Marketing
- Disability insurance
- Dental care
Quick apply
1d
Technical Support Specialist (Bilingual Spanish Speaking)
Vidir Solutions Inc. —Arborg, MB
- Bilingual
- Microsoft Word
- Spanish
Quick apply
Bilingual Powersports & Recreation Sales Specialist
Yellowhead Recreation Spruce Grove —Winnipeg, MB
- $37,680.51–$150,000.00 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Sales
Quick apply
Bilingual Product Support Specialist
1840 & Company —Winnipeg, MB
- $52,748–$54,849 a year
- Full-time
- Remote
- Bilingual
- Computer science
- Computer Science
6d
Bilingual Talent Sourcing Partner
Wawanesa —Winnipeg, MB
- $93,000–$113,000 a year
- Part-time
- Hybrid work
- Bilingual
- Sales
- English
Collision Performance Support Specialist
CSN Collision —Manitoba
- $80,000–$95,000 a year
- Remote
- Bilingual
- English
- Analysis skills
Quick apply
9d
Retread/Technical Solutions Field Specialist - Canada
Continental —Winnipeg, MB
- Remote
- Bilingual
- PMP
- Sales
Sr Payroll Specialist
W.W. Grainger —Winnipeg, MB
- $74,880–$102,960 a year
- Hybrid work
- Bilingual
- English
- Microsoft Office
- Designated paid holidays
- Dental care

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Customer Support Specialist - Bilingual
Direct Focus Marketing Communications Inc. —Winnipeg, MB
Reporting to the Marketing Support Services (MSS) Manager, you’ll act as a first responder, supporting customers’ requests and orders through online programs,…
$40,000–$43,000 a year
Quick apply
1d
Bilingual Product Support Specialist
1840 & Company —Winnipeg, MB
This isn't a script-following role — you'll be working directly with customers to diagnose issues across SaaS and desktop environments, digging into logs and…
$52,748–$54,849 a year
6d

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Bilingual E-Commerce Operation Specialist
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Aside from our amazing team members, we spend a lot of resources on market research and customer care to make sure our customers enjoying the highest quality…
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customer support specialist bilingual jobs near manitoba

Customer Support Specialist - Bilingual

Direct Focus Marketing Communications Inc.
Winnipeg, MB

Quick apply

Job details

Permanent | Full-time
$40,000–$43,000 a year
1 day ago

Qualifications

Bilingual
French
Microsoft Excel
Marketing
Customer service
English
Customer support
Business
Communication skills
Time management

Full job description

Who are you?

“Multi-tasker” and “detail oriented” might as well be your middle names. You are an effective communicator with top-notch customer service skills, and who knows how to connect with a variety of personalities. Being part of a team is something you thrive on—you love working with your colleagues to meet a common goal. Hard work? No problem! You know how important it is to put the customer first.

Basically you…

Are friendly, enthusiastic, and confident—you have excellent interpersonal skills.
Have exceptional written and verbal communication skills.
Believe in being a professional at all times.
Are proficient with Word and Excel.
Never (ever) overlook the details.
Are resourceful and solutions focused.
Possess excellent time-management skills
Thrive in a fast-paced, multi-tasking environment.
Can work independently with minimal supervision.
Know at least one work-appropriate joke.

Roles and Responsibilities

Reporting to the Marketing Support Services (MSS) Manager, you’ll act as a first responder, supporting customers’ requests and orders through online programs, email, and over the phone. Working with various internal departments to process requests, you’ll make sure orders meet specifications and always pass our high standards for accuracy. When problems do arise, you’ll own and resolve them with your positive, upbeat attitude.

Essentially you will…

Provide helpful, common-sense support for customers.
Answer queries in support of specific online programs for national clients.
Process online requests, claims, or e-store orders on behalf of customers.
Receive and handle customer calls and emails determining if a request or submission needs to be escalated to a supervisor/manager level.
Ensure that emails are articulate, and error-free for optimal clarity.
Follow up with customers, sending proofs for approval and obtaining signoff.
Have an eagle eye for proofreading and spotting errors.
Know the difference between stationary and stationery.
Actively monitor assigned programs to ensure timely responses to requests and orders, meeting or exceeding customers’ expectations.
Prepare relevant reports for clients and management.
Collaborate, as needed, with colleagues.
Monitor customers’ online sites to ensure all programs are functioning appropriately.
Develop and maintain thorough working knowledge of functions and offerings, ensuring up-to-date and useful information is available when customers ask.
Work with internal departments as needed (Design, Print Production, Client Services, Distribution, etc.) to fulfill client requests.
Update content on websites as required using available content management systems.
Planning & Administration
Meet as needed with your manager to determine work requirements, resource needs, etc.
Schedule work activities, projects and assignments, and provide feedback to the Program Manager.
Participate in staff administration activities related to your MSS team.
Perform other duties as assigned by the Program Manager.

Requirements

Fluent in both French and English
Minimum 2 year's customer service experience in a fast paced environment (retail, hospitality, or call center environments).
Positive attitude.
Eagerness to learn and grow.
A degree, diploma or certificate in Marketing or Business Administration is considered an asset

Who is Direct Focus?

We’re a North American marketing operations firm that helps marketing teams do more with less. While we’re built to deliver on ever single marketing need – it’s how we organize those services to create powerful programs. We integrate, automate, and amplify their marketing function to save them time and costs, while increasing efficiency and quality. We believe that marketing could always be better – so much so, that it’s our brand promise. All backed up with our core values:

· Own It!

· Better 2.0

· Make Trust

· Deliver Great

· Be Human

Why choose direct focus?

We are client-focused, but it’s our people that make it happen. Here’s just a few reasons we’re a great place to work, but if you ask anyone here? It’s the people.

· The people are amazing

· Rapid career learning and advancement

· A highly modern workflow system

· Training programs

· Exposure to large national and US brands

· RRSP matching

· Social events

· Coaching, mentorship, and professional development

How to apply

Send in your resume by filling out this form: https://forms.monday.com/forms/421188ca7c71246fa71378dd545941ac?r=use1

Job Types: Full-time, Permanent

Pay: $40,000.00-$43,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Experience:

Customer support: 1 year (preferred)

Language:

French (required)
English (required)

Work Location: In person

Quick apply

Refine Your Search

customer support specialist bilingual jobs in manitoba

Customer Support Specialist - Bilingual

Technical Support Specialist (Bilingual Spanish Speaking)

Bilingual Powersports & Recreation Sales Specialist

Bilingual Product Support Specialist

Bilingual Talent Sourcing Partner

Collision Performance Support Specialist

Retread/Technical Solutions Field Specialist - Canada

Sr Payroll Specialist

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