Markham, On Assistant area manager commission Jobs – 11 Openings This Week

Customer Service Representative - Contact Centre (Part Time)
City of Markham —Markham, ON
- $28.54 an hour
- Part-time
- Bilingual
- Microsoft Word
- CRM software
Quick apply
Transition Manager
Lenovo —Markham, ON
- $100,000–$141,000 a year
- Continuous improvement
- Agile
- IT
2d
Assistant General Manager (NOC 60030)
Francis Professional Corporation —North York, ON
- $37 an hour
- Weekends as needed
- Bar
- Inventory management
- Restaurant management
Quick apply
12d
Physician Assistant - Barzakay Clinic - Temporary Full-Time - 2026-18017
Sunnybrook Health Sciences Centre —Toronto, ON
- Temporary
- Patient care
- Communication skills
- Time management
Quick apply
Assistant Manager - BOSS Store, Yorkdale
Hugo Boss —Toronto, ON
- Full-time
- Inventory management
- Customer service
- Merchandising
- Designated paid holidays
Coordinator, Workcar Operations
Toronto Transit Commission —Toronto, ON
- $104,124.80–$130,166.40 a year
- Full-time
- Management
- Writing skills
- Maintenance
- Dental care
- Vision care
4d
Assistant Manager - BOSS Outlet, Ottawa 1 1
Hugo Boss —Toronto, ON
- Full-time
- Inventory management
- Customer service
- Merchandising
- Designated paid holidays
Assistant Branch Manager
BMO Financial Group —Toronto, ON
- $45,500–$84,500 a year
- Full-time
- Data analysis skills
- Business development
- Analysis skills
- Tuition reimbursement
- Life insurance
11d
Administrative Assistant
Caseware —Toronto, ON
- $60,000–$70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Administrative experience
- Travel
Quick apply
Retail Shop Manager on Duty, King West
Equinox —Toronto, ON
- Full-time
- Inventory management
- Customer service
- Merchandising
Quick apply
Senior Engineer, Structural Maintenance
Toronto Transit Commission —Toronto, ON
- $115,570.00–$144,526.20 a year
- Full-time
- Hybrid work
- Civil engineering
- Writing skills
- Engineering
- Dental care
- Vision care
9d

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Occupational Therapist
Innovative Occupational Therapy Services —Oshawa, ON
COTO registration or new graduate of an OT program (required). Enjoy a hybrid model with the ability to work from home for documentation, billing, and virtual…
$96,000–$160,000 a year
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2d
Account Manager (Outside Sales - Auction Industry)
Bryan's Auction Services Ltd —Pickering, ON
Generating brand awareness by attending industry association events, trade shows, conferences, networking events, and other sales-generation opportunities.
$60,000–$75,000 a year
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Transition Manager
Lenovo —Markham, ON
Success in this role requires strong program leadership, stakeholder management, risk mitigation, business transformation expertise, and the ability to leverage…
$100,000–$141,000 a year
2d
Customer Service Representative - Contact Centre (Part Time)
City of Markham —Markham, ON
Demonstrated broad knowledge of all City of Markham departments and service requirements in order to effectively provide quick one stop customer service to…
$28.54 an hour
Quick apply

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Customer Service Representative - Contact Centre (Part Time)

City of Markham -
Markham, ON

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Job details

Part-time
$28.54 an hour

Qualifications

Live chat
Bilingual
Microsoft Word
CRM software
Customer relationship building
Microsoft Outlook
Call center experience
Client inquiry handling
Research
Data entry software
High school diploma or GED
Cashiering
Social media platforms
Math
Continuous improvement
Client services
Customer service orientation
Data entry
Organizational skills
Front desk
Typing
College diploma
POS systems
Communication skills
Client interaction
Time management
GIS

Full job description

Department and Commission: Contact Centre, Corporate Services
Vacancy Type: Replacement
Posting Date: August 24, 2026
Application Deadline: September 7, 2026

The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.

Please note the following:

This recruitment process consists of three stages: a written assessment, a pre-screening phone call, and an in-person interview.
These are regular part-time positions. Works hours may fluctuate from week to week up to a maximum of 24 hours per week. These are in-office positions.
CAD $28.54 Hourly (First year rate)

Join us and make a lasting difference!

JOB SUMMARY

Reporting to the Manager, the Customer Service Representative - Contact Centre is the first point of contact for customer inquiries and service requests about various City services. The Representative provides professional, efficient customer-oriented service resulting in exceptional customer satisfaction. The Contact Centre is primarily inbound focused. The Contact Centre is the Customer Service Centre for the City servicing all customers on the phone, in person or online. They are held to the highest standards of Customer Service with highly knowledgeable and technically adept staff.

KEY DUTIES AND RESPONSIBILITIES

Provide prompt customer service, support day-to-day operations including courteous and effective handling of customer transactions and inquiries at the counter, by telephone, or email
Liaise with the general public, residents, commercial users, community groups, staff and Councillor's assistants (or elected officials)
Demonstrated broad knowledge of all City of Markham departments and service requirements in order to effectively provide quick one stop customer service to respond to inquiries related to a range of programs and requests (i.e. Markham Subsidy Program, processing registration requests, Windrow Snow Removal Program, coordination of Animal and Business license renewals, and Front Counter)
Continuously seek to improve customer satisfaction through exceptional customer service interactions and ongoing participation in process improvement activities
Resolve customer issues by using interpersonal skills, Contact Centre databases, problem-solving and on-line research skills while adhering to Contact Centre performance metrics (such as first touch resolution)
Perform data entry, tracking and client updating of contacts using the City's Customer Relationship Management System (CRM) desktop application system
Process various financial transactions (cheques, credit cards, small amounts of cash)
Special projects and tasks as assigned
Demonstrated time management skills with ability to prioritize demands, meet customer service standards and deadlines
Support other team members by working in a collaborative and co-operative manner

REQUIRED SKILLS & COMPETENCIES

Minimum high school education plus additional courses in customer service or related discipline (a college diploma is an asset)
Minimum of 2 years of customer service experience with a strong understanding of Contact Centre/Call Centre work environment
Demonstrated knowledge of a public sector environment and departments serviced by a Municipal Contact Centre and the public.
Knowledge of specialized software to include Customer Relationship Management software, XPLOR, TXM, AMANDA, Point of Sale, G-TECHNA , GIS, EAM(Lucity) , Micorsoft TEAMS
Excellent verbal and written communication skills, with a clear commitment to customer satisfaction and continuous improvement.
Demonstrated customer service skills and a strong people orientation including the ability to understand and respond in a timely manner to customer needs exercising sound problem-solving skills, judgement, tact and diplomacy.
Ability to deal with difficult clients, diffuse emotionally-charged situations and successfully resolve customer issues in a diplomatic and professional manner.
Proven ability to work well under pressure in a fast-paced, complex and demanding contact centre (or similar) environment while responding quickly to changing priorities.
Strong financial/mathematical skills required to handle a range of financial transactions.
Demonstrated ability and experience to think, talk and type while providing customer service on the phone or in person (multi-tasking).
Intermediate level of computer skills and programs such as MS Office programs to include Excel, Word, TEAMS, Access, as well as Internet, Outlook, social media (i.e. Webchat, Twitter, Facebook)
Ability to input information on keyboard with accuracy and speed
Able to multi-task and have strong organizational skills
Ability to quickly learn new service programs and information
Able to learn new skills (including computer skills)
Open and adaptable, welcoming change with a positive and flexible approach.
Able to work in a structured environment (i.e. scheduled breaks) with performance metrics that track and measure work speed, quality and quantity of transactions
Fluency in other languages in addition to English would be considered an asset
Ability to work flexible shifts including weekends and evenings when necessary

CORE BEHAVIOURS

Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
Change & Innovation: Responds positively and professionally to change and helps others through change.
Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

Core Values

At the City of Markham, our work is guided by a shared set of core values that shape how we serve our community and support one another.

Service Excellence: the consistent delivery of high-quality efficient and customer-centric service that exceeds expectations.
Accountability: our obligation to be responsible and accountable for our actions, decisions and performance.
People-Focused: putting people first.
Trust: the confidence we place in each other to act with integrity and fairness.
Innovation: Investing in each other and the way we deliver our programs and services.

We are looking for candidates who bring these values to life through their actions, decisions, and leadership approach.

Conditions of Employment

As a condition of employment, you will be required to provide a satisfactory Criminal Record and Judicial Matters check

AI Disclosure

At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office.

Quick apply

Refine Your Search

assistant area manager commission jobs in markham, on

Customer Service Representative - Contact Centre (Part Time)

Transition Manager

Assistant General Manager (NOC 60030)

Physician Assistant - Barzakay Clinic - Temporary Full-Time - 2026-18017

Assistant Manager - BOSS Store, Yorkdale

Coordinator, Workcar Operations

Assistant Manager - BOSS Outlet, Ottawa 1 1

Assistant Branch Manager

Administrative Assistant

Retail Shop Manager on Duty, King West

Senior Engineer, Structural Maintenance

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