Mississauga, On Technical support analyst (hybrid) Jobs – 16 Openings This Week

Service Desk Analyst- Onsite
Compugen Inc —Toronto, ON
- $47,000–$55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Computer Science
- Customer service
Technical Support Analyst
KEV Group —Toronto, ON
- $65,000–$85,000 a year
- On call
- Hybrid work
- Software troubleshooting
- Databases
- SQL
- Paid time off
Quick apply
IT Support Analyst
Child Development Institute —Toronto, ON
- $70,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Flexible schedule
Quick apply
Technical Support Analyst (Hybrid)
Broadridge —Toronto, ON
- $65,000–$80,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Sr. L3 Support Analyst
CGI —Toronto, ON
- $80,000–$130,000 a year
- Full-time
- Hybrid work
- Java
Quick apply
Business Application Support Analyst
Fidelity Investments —Toronto, ON
- $88,000–$117,000 a year
- Full-time
- Bilingual
- English
- Analysis skills
- Tuition reimbursement
- Paid time off
Production Support Analyst
CGI —Toronto, ON
- $80,000–$130,000 a year
- Full-time
- Hybrid work
- SQL
Quick apply
Sr. Tech. Support Analyst
Visa Canada Corporation —Toronto, ON
- $105,710–$155,710 a year
- Weekends as needed
- Hybrid work
- Medicine
- Oracle
- Doctoral degree
- Employee stock purchase plan
- Dental care
Support Analyst
SmartTrade —Toronto, ON
- Hybrid work
- Bilingual
- English
- Java
- Dental care
- Vision care
13d
Technical Analyst - 12-14 Month Co-Op
Varicent —Toronto, ON
- $30 an hour
- Full-time
- Hybrid work
- Software troubleshooting
- English
- SQL
- Paid time off
Quick apply
Senior IT Build/Support Analyst
TD Bank —Mississauga, ON
- $81,600–$115,200 a year
- Full-time
- Hybrid work
- Bachelor's
- Computer networking
- In-person
- Paid time off
10d
Senior Support Analyst - PathWise Clients Support
Aon Corporation —Toronto, ON
- Hybrid work
- Finance
- Financial services
- Communication skills
Senior IAM Systems Support Analyst (Global security)
Royal Bank of Canada —Toronto, ON
- Full-time
- Azure
- Computer Science
- SQL
3d

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Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
Demonstrated ability to extract relevant information from customers. Records, tracks, and updates all incidents, service requests (catalog items), and how-to…
$30–$36 an hour
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Technical Support Analyst
YM Inc. —North York, ON
*SDLC exposure* — Familiarity with the full software development lifecycle, including analysis, development, testing, and deployment.
$65,000–$70,000 a year
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Service Desk Analyst
BGIS —Markham, ON
Responds to inquiries from a wide variety of channels including (but not limited to) phone, email voice mail, instant messaging and walk-up clients from…
$45,968–$57,461 a year
Bilingual Senior Technical Support Analyst
Staples —Richmond Hill, ON
This individual will be responsible for taking more complex cases, recognizing the underlying problem, performing troubleshooting, resolving problem calls, and…
$55,000–$65,000 a year
2d

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Service Desk Analyst- Onsite

Compugen Inc -
Toronto, ON

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Job details

$47,000–$55,000 a year

Qualifications

ITIL Certification
Azure
Computer Science
Customer service
English
LogMeIn
Windows
Technical support
Communication skills
Active Directory
CompTIA A+

Full job description

Job Title/Titre d'emploi

Service Desk Analyst- Onsite

Vacancy No / Numéro de poste vacant

VN9566

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Toronto, ON

Pay Range / Rémunération

Base Compensation: $47000-$55000 Annually *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $47000-$55000 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Job Details/Détails du poste

About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Key Responsibilities:

Provide support to users either via phone, email, or chat
Perform initial problem analysis and triage problem to other appropriate staff when appropriate
Record, track and document the request problem-solving process, including all successful and unsuccessful decisions made, and actions taken through to final resolution
Apply diagnostic utilities to aid in troubleshooting
Create knowledgebase articles to support efficient issue resolution
Perform post-resolution follow-ups to help requests.
Follow instructions and pre-established guidelines to perform the functions of the job;
Collect, organize and document all problems and solutions in the Service Desk Tracking System;
Assist technicians with installation, configuration and set up of computer systems as per established procedures when required;
Supporting and resolving common applications including the Office Suite, O365, browsers, and Windows
Executive communication and white glove service

Skills & Qualifications:

Possess a degree, diploma or certificate in Computer Science, or related discipline or equivalent work experience
Minimum 3 years of experience in a customer service or technical support role (troubleshooting, configuring, installing, tracking issues and resolving issues).
The successful candidate will need to complete OPP Clearance upon starting with the organization
ITIL certification is considered an asset
Microsoft Technical Certification / A+ is considered an asset
Understanding of Windows 10 / 11 environment
Strong (fluent) written and spoken communication skills in English
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
Good understanding of the organization's goals and objectives
Attention to detail
Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly
Ability to present ideas in a user-friendly language.
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Experience working in a team-oriented, collaborative environment.
Strong Troubleshooting Skills
Strong knowledge of Active Directory and O365, Azure AD
ITSM adherence, process adherence
A sense of urgency to complete tasks and assignments
Experience supporting Office Suite of products including O365
Experience supporting users with remote support tools such as Logmein Rescue

Working Conditions:

Professional and collaborative office environment
Business casual dress code
Onsite collaboration with cross-functional team members
Standard working hours: Monday to Friday, between 8:00 AM and 5:00 PM (Onsite 5 Days in Office)

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table and we are taking deliberate action to make this a reality.

Apply Now

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technical support analyst (hybrid) jobs in mississauga, on

Service Desk Analyst- Onsite

Technical Support Analyst

IT Support Analyst

Technical Support Analyst (Hybrid)

Sr. L3 Support Analyst

Business Application Support Analyst

Production Support Analyst

Sr. Tech. Support Analyst

Support Analyst

Technical Analyst - 12-14 Month Co-Op

Senior IT Build/Support Analyst

Senior Support Analyst - PathWise Clients Support

Senior IAM Systems Support Analyst (Global security)

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